Hi, I’m Fiona Cook and I am the new Research Associate for the Department of Curriculum and Quality Enhancement (DCQE). 

I have joined the University after nearly four years, across three roles, at the University of Portsmouth Students’ Union (UPSU). My latest role at UPSU was Insights Lead and I was responsible for leading all consultation, research, benchmarking, and data management, and for supporting GDPR compliance. Previously, I worked for the Student Focus team which covered areas such as academic representation, quality assurance, and collaborative partners. I have also worked in FE where I supported multiple departments including all HE provision. 

I have joined DCQE to support the University’s work on widening access to and participation in HE and enhancing the student experience. My role focuses on projects across the University that support the Access and Participation Plan, particularly those around BAME students, WP, innovation in learning and teaching, and student voice. When I saw the posting for my new role it seemed like the perfect opportunity to bring together my experience and interests! 

My previous roles at UPSU means I have already worked closely with the University, and DCQE, on similar projects including content capture, the NSS, the student charter, and the TEF. Working within the Student Focus and Insights teams means I have a lot of experience with student voice, and I thankfully already know quite a few of the many acronyms used in this area. 

I think student feedback is crucial in the development of both strategic and operational planning, and I’ve been able to share my work on using data to drive the student experience at conferences such as the University’s Learning & Teaching Conference and Qualtrics X4 which was one of the highlights of my career to date! The relationship between the University and the UPSU Insights team was also mentioned in the newest APP, demonstrating the importance of collaboration and inclusion.

I am keen to support access and participation through equity of opportunity, and I am excited to continue to contribute to this in my new role. I hope to bring my experience of these key areas and use it to support the development of University activities, whilst also developing my own research and analysis skills. 

It’s quite strange that after just over six weeks into a new role I’m now working at home daily. I shared some of my top tips for remote working on LinkedIn, and it’s been really useful to access the TEL resources as I adjust to regular video calls and life online.

Outside of work I am interested in dancing, politics, and baking – although I made my sister’s wedding cake last year so I’m on a slight hiatus. I’ve also recently adopted an eight-year-old cat called Mimi. 

Feel free to connect with me on LinkedIn. 

Fiona is based in Mercantile with AcDev and the Tel team.

Welcome to the team, Fiona! We look forward to hearing more about your projects in the not so distant future on Tel Tales.