As part of the OfS-funded project Raising Awareness, Raising Aspirations (RARA) staff from a number of teams – Technology Enhanced Learning (TEL), Information Systems, Academic Development, and the Academic Skills Unit – joined forces to develop a platform, website and learning resources to support tutors and tutees in the personal tutoring process.

RARA, a collaborative project between the University of Sheffield, King’s College London and the University of Portsmouth, investigated the extent to which an enhanced personal tutoring system might help reduce the attainment gap for Black and Minority Ethnic (BME) students and those from lower socioeconomic groups. The project had its roots in research (Cousin and Cuerton, 2012; Thomas, 2012; Mountford-Zimdars, 2015) which suggested that such a system could reduce the attainment gap, ‘based on evidence that the personal tutor can play a particularly important role in the academic integration of BME students and students from lower economic groups.’

We used an agile project methodology, drawing on the skills, experience and knowledge across the University. From the start we wanted to create a space for tutors, in consultation with tutors. From these consultations, it was clear that there was a varying understanding of the personal tutoring role across the university. Many personal tutors felt they were not equipped with the knowledge they needed to fulfill their role to the best of their ability, and this was especially true of those new to teaching.

TEL’s main project deliverable was to lead on creating staff- and student-based personal tutoring resources. In August 2018 we launched the website Personal Tutoring @ UoP for tutors and those that support this process. Since this initial launch TEL have been working to develop the site further – a new, more extensive version of the site will launch in February. The site provides information about the personal tutoring role, developing tutees, supporting and signposting tutees, and training resources.

Personal tutoring @ UoP Website

 

TEL have also developed student-facing resources within Learning at Portsmouth – a student website to support transition into higher education. As well as online provision, we also developed a paper-based guide for all first-year, campus-based students to be given at their first tutorial session.

Burke et al. (2016) found that academic staff play a key role in how students construct their feelings about capability, which ultimately lead to success or failure in higher education.

The guides include information for students on how to develop themselves whilst at Portsmouth and also provided contact details of services across the University and their faculty to support them in their studies and in times of personal difficulties.

The end of the two-year RARA project was marked by our University’s first personal tutoring conference for academic staff, and the launch of a RARA personal tutoring toolkit. As an institution we are now well on our way to implementing the recommendations made in the 2019 RARA Report. Student and staff feedback has been positive – the website has not only had an impact at Portsmouth but has formed part of a national toolkit for personal tutors. These have been presented at conferences and have received positive feedback on the clarity of their design. Looking to the future, TEL will continue to work with colleagues across the institution in the development of work in this area so that as an institution we can help tackle the attainment gaps that are prevalent nationally in higher education.

References

Cousin, G., and D. Cureton. 2012. Disparities in Student Attainment (DISA). York: HEA.

Mountford-Zimdars, A., Sabri, D., Moore, J., Sanders, S., Jones, S., & Higham, L. (2015). Causes of Differences in Student Outcomes. Higher Education Funding Council for England, HEFCE. Accessed July 23, www.hefce.ac.uk/pubs/rereports/Year/2015/diffout/Title,104725,en.html

Thomas, L. (2012). Building student engagement and belonging in Higher Education at a time of change: final report from the What Works? Student Retention & Success programme. London: Paul Hamlyn Foundation.