The University of Portsmouth places the student experience at the centre of its philosophy and vision. The University’s vision as expressed in its education strategy 2012–2017 is: “To provide an excellent, inspiring and challenging educational experience underpinned by research, scholarship and professional and ethical practice, through which our students will be able to achieve personal, academic and career success”. Since the University strives to provide an excellent student experience, it creates and follows policies that promote ways in which such an experience can be facilitated. Such ways include teaching and other staff practices, support services, mechanisms that enable student participation in the shaping of University policies, student surveys, and other forms of feedback that allow the student voice to be heard.

In order to improve its standards, various teams are involved in undertaking research and conducting surveys. The Department for Curriculum and Quality Enhancement (DCQE) plays a major role in these activities. Other departments that are involved include the Academic Registry and the Graduate School. In addition to working with its people (staff and students), the University of Portsmouth often works closely with other institutions, the government, and bodies such as the Higher Education Statistics Agency (HESA) and the Higher Education Funding Council for England (HEFCE).

With both external and internal support and participation, the University of Portsmouth conducted a number of student experience surveys over the last few years, including the:

  • annual National Student Survey (NSS);
  • biennial Postgraduate Research Experience Survey (PRES);
  • biennial University of Portsmouth Postgraduate Research Experience Survey (UPPRES);
  • biennial Postgraduate Taught Experience Survey (PTES);
  • International Student Barometer (ISB);
  • UK Engagement Survey (UKES)
  • Mres Postgraduate Research Experience Survey (MPRES)
  • JISC Student Digital Experience Tracker
  • Unit Satisfactions Questionnaires (USQ); and the
  • University of Portsmouth Student Experience Survey (UPSES).

Furthermore, the University participates in various student experience projects, such as the Postgraduate Experience Project (PEP) and policy change projects that focus their efforts on the student experience, such as the Transform Project. These among other surveys and projects explore aspects of the student experience and educational excellence which revolve around the key areas of ‘teaching quality’, the ‘learning environment’, ‘student outcomes’, and ‘learning gain’ (as stated in the Teaching Excellence Framework). Overall, the University of Portsmouth promotes and achieves a student experience of a very high standard which results in a number of desirable outcomes: it places us very high up in the national rankings; encourages the pursuit and attainment of teaching and learning excellence; offers an equally rewarding experience to its staff; and contributes to the academic ethos that the University strives for.

The very existence of such a variety of student experience surveys and projects reflects the values that the University puts on a quality student experience – values that are upheld in the University’s policies. The high performance of the University – as presented in reports following these surveys and projects – as well as the subsequent action taken in response to such surveys demonstrate this. The University will continue to undertake research and conduct surveys in order to promote its values and strategies; provide first class educational opportunities to its students; improve its standards for and with society; develop the potential of its areas of strength; and gain a better understanding of areas in need of improvement.

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