Adventures in Technology Enhanced Learning @ UoP

Category: Guest Blogger (Page 2 of 5)

Guest Blogger: Amy Barlow – TEL Tales: Blended Learning Festival is now LIVE

This week the TEL Tales Festival Team are excited to bring a jam packed programme of webinars and online training events as part of this week long event. The past months have seen a huge transformation in the way we teach and we think it’s about time we paused, took a deep breath (or sigh of relief) and pat ourselves heartily on the back. If you’d have shown us, on a crystal ball, in 2019 that the whole university would move to online delivery in the space of a fortnight we would have spat out our tea; that, it transpires, was remarkably possible. The effort, determination, blood sweat and tears that such a transformation required from all staff  is not to be underestimated. We learnt to teach in new ways and our students took it all in their stride. The metrics showing the sudden spike in VLE use, content capture and online webinar instances evidences how adaptable we are as a Higher Education provider. Some may say, educators across school, FE and HE are the unsung heroes of 2020 for pivoting so quickly. 

TEL Me How TicketThe TEL Tales: Blended Learning Festival celebrates the great body of knowledge we have acquired and marks our continued journey into the Blended Learning stratosphere. We’ve been teaching at a distance for decades; now distance learning and our expertise with educational technology is front and centre. Next academic year will not be without its challenges and a continued commitment to high quality online and face to face delivery will shape our teaching and learning going forward. The week makes sure that everyone has access to the ingredients they need to cook up a storm. 

So, what does this week have in store?

I’m personally looking forward to this week’s programme and having a much needed debrief following Teaching Block Two. What have we learnt? What have we gained? What areas do we need to upskill in?

Tea at 3!Each day we will hold ‘Tea at 3’ which is a themed informal discussion. Like so many sector events, we are looking forward to the sharing that happens across disciplines. There will be a selection of webinars covering a myriad of topics and tools – look out for the TEL Me How for more practical training. Many sessions are repeated, including the popular Using the Moodle Template webinar and with consent, we will be able to record everything for those that miss out on the live event.

L&T WebinarsHere are some highlights for the week ahead :

  • Meeting the Challenges of Remote Personal Tutoring
  • An Introduction to Creating Accessible Content
  • Using Vevox to Create Live Conversations with Students
  • Learning Well: Resources for supporting student well-being online
  • The Power of Panopto

We look forward to seeing you there!

Amy Barlow, Head of Academic Development

Don’t forget to follow all the latest festival information and daily line-ups of our sessions on Instagram at @telportsmouth and Twitter at @TelPortsmouth

hashtag info

 

 

Guest Bloggers: Emma Cripps and Rama Hilouneh – Content Capture: Supporting Learning Outside the Classroom

By Emma Cripps, eLearning Coordinator in the Graduate School, and Rama Hilouneh, elected Learning Experience Officer at the Students’ Union.

Content capture, as defined by the University of Portsmouth Content Capture Policy, is “the digital production/capture of… content for the purposes of enhancing learning and teaching practices…”. 

Whilst to many, this may be in the form of a recording of some, or all, of their taught sessions, to others it could be the production of a written or audio summary, a how-to guide, or a summary of points made by students during the session. There are many options for capturing what takes place during the variety of taught sessions we offer our students, but what the Content Capture Policy ensures is that all students have access to learning from these sessions, whether they were physically able to attend or not. While the Content Capture Policy was developed before the coronavirus pandemic, it has become particularly relevant as we prepare for a blended and connected approach for Teaching Block 1 in the new academic year.

Through various consultation and feedback mechanisms with both staff and students across the University, the Content Capture Policy, which was recently considered and approved by the Academic Council and will now be implemented, is the result of over two years worth of discussion, revision and ultimately, an understanding that not all taught sessions in their entirety are suitable for recording. However, our diverse student population are asking for a mechanism that allows them to engage with taught sessions after they have taken place, whether that be to revisit, revise, or experience it for the first time. 

Rama Hilouneh, elected Learning Experience Officer at the Students’ Union (UPSU), and member of the Content Capture working group, has contributed to the Content Capture Policy, and long-term project, which originally arose from a UPSU elected officers manifesto point. “The working group, created by Dr Harriet Dunbar-Morris, has included the Students’ Union through each step, and actively listened to our input. This is particularly important, where the elected officers have changed over a number of years, yet are still included in this long- term project. From a student perspective, the world has become that much more technology-driven and information is just a click away. Yet, at times as an institution we have fallen behind in accommodating what this new generation of students expect from us, with inconsistencies in access to learning material within, and across, courses

“Yes, the presence of students in a lecture brings about a whole different learning experience with the opportunity to engage and ask questions as you receive the taught lesson. However, with the number of students entering higher education not only increasing, but also diversifying, the ‘type’ of student we attract has changed. University is no longer a place for academia alone, but an experience to advance a wide range of developmental skills and extracurricular activities. In addition, the majority of students work part time jobs, with some holding caring responsibilities, living a distance away from university or taking care of younger children and upholding a family. This begs the question as to what true engagement is in the age of technology. Regardless of the student’s circumstances, staff are able to provide resources and support through essential content online, and improve the overall student experience. This is why I view the Content Capture Policy as a step forward for us as an educational institution.”

For students, the ability to review material after a live session has taken place is extremely valuable. A survey carried out by the University, in partnership with the Students’ Union in 2018, found that over 85% of the students who responded use captured content, such as recordings, for revision, and recapping or revisiting complex concepts. There is also evidence within the research literature of the benefits students gain from revisiting taught sessions, including being able to review complex material, create detailed notes, and support the completion of assignments

There is of course diversity in how students use captured content, and staff within the University have raised concerns over the impact capture may have on attendance and engagement at taught sessions, something which is discussed at length within the research literature. Whilst there is evidence that the introduction of lecture capture can have a negative impact on attendance, there is also evidence that there is little impact, or that this impact is inconsistent, and other variables such as individual levels of motivation, and other academic pressures influence a student’s decision on whether to attend a lecture. 

The aim of content capture within the University is not to replace live-taught sessions, but to supplement them, something which will need to be communicated with students in order to help them understand that attendance and engagement at timetabled sessions is still important. The Content Capture Policy also acknowledges that “not all teaching styles nor all formal teaching sessions are suitable for recording”, giving staff a choice in how they capture and share the core content of a taught session. It is important to remember though that the core content of every formal teaching event that takes place needs to be captured, and some of the different ways staff have already been doing this will be shared in future blog posts and support materials. As our students try to overcome new and perhaps unexpected challenges, such as additional caring responsibilities, or inequalities in access to equipment or the internet, the capturing of content from formal teaching events is going to be key to ensure that no student is disadvantaged.

As a University, the ability to capture and record content has been available for many years, with staff already using creative ways to share material from taught sessions. Whilst there may be some additional work required to develop skills when choosing to use technology to capture content, many staff have already developed these skills, especially over the last few months in response to the challenges faced with teaching in lockdown. Training and continued support will be provided for staff as part of the Learning and Teaching Opening Campus Workstream, and we will be sharing some of the creative ways in which staff have been capturing content from their teaching sessions, including at the TEL Tales: Blended Learning Festival from the 13th to 17th July 2020.

  The Content Capture Working Group is aware, and understands the concerns raised by staff in relation to the new policy. Whilst this post can’t address all of these, it is hoped that the continued discussions, training and support around this policy will allow staff to make informed decisions, and allow all our students to benefit from taught sessions, even after they have taken place. Look out for future blog posts where we will be sharing more resources, guidance and support in relation to content capture.

Credit Image: Karolina Grabowska from Pixabay

Guest Blogger: Adrian Sharkey – Moving Classroom Training Sessions Online

The ‘new normal’ has seen all of us adjust to working online amazingly quickly. The adaptability and resilience of those of us who deliver sessions and those of us that participate in them is one of the positive things we’ll be able to take from the lockdown. Most of us have taken to  this naturally, whilst others may have found the transition from teaching on-campus to online challenging, It’s worth looking at the techniques and tools we have used during this time and how we’ve moved our sessions from the classroom to online and been able to keep going. Mostly this is a trainer looking at transferring stand alone classroom sessions to online delivery, for teaching/lecturing there are other challenges to delivering a curriculum that will need a range of other tools to support a whole course of study, but hopefully, much of this will still be useful.

Choose your tool

There are lots of video conferencing tools that all do pretty much the same thing. You will have heard of Skype, Google Meet. Webex, a lot of organisations are using Microsoft Teams and for personal use Zoom has been pretty prominent. Preference in these will be down to personal choice but it is worth considering that your University account will give you easy access to Google Meet and Webex which have additional features  to help deliver a session (these will be covered later in the article). Webex may at first seem a more complicated platform than some of the others, but the Webex Training platform allows you to set up your session in advance, import a presentation and use integrated tools like a whiteboard and polls – it may be more difficult initially – but it is worth getting to grips with.

Design your session

Take some time to redesign your classroom session around the online tool and the online delivery techniques you feel comfortable with. Delivering online has a very different feel to being in the classroom, so ‘chunk’ the lesson plan, divide it into deliverable chunks. Take the opportunity to have another look at the learning objectives and make them more ‘efficient.’ For online delivery it may be more effective to take out the ‘nice to haves’ that work better for the classroom. If converting an all day session, this could work better as three 90 minute online sessions, consider also flipping the classroom by providing pre or post course activities/materials.

Lots of interaction

One thing to battle against when delivering online is participant drift and multi-tasking. It is really easy to be distracted, quickly check Facebook or look at emails while you’re supposed to be on a course, so consider the following:

Share ScreenAll the conferencing tools will allow you to share the screen so you can demo or present. Many other tools may be integrated such as a presentation, whiteboard, polls or quizzes.

Lots of slides  – Most presentation skills courses will tell you that less is more, online the opposite is true. Keep the session moving by changing the screen quickly and often. There doesn’t need to be loads of information on each slide, just something key, but keep them moving quickly. Forty plus slides for an one hour online session wouldn’t be unreasonable. This would obviously be different if you are delivering application training, but the principle of keeping things moving still applies.

Online chatVideo conferencing tools will generally have a chat feature, use this and get participants to ask you questions through it. It is a great way to keep participants engaged by regularly stopping to check this and dealing with anything that has been raised.

Polls/questions/quizzes – Use these throughout the session to encourage interaction. The advantage of Webex Training is that these tools are inbuilt, there is a ‘show of hands’ option and a quiz can be set up in advance of the session. There are many online quiz or audience response tools that could be utlised, things like Nearpod, Mentimeter, Vevox. Kahoot etc.

Online whiteboard – This is a great way to encourage participation in a quick activity by getting participants to write on a whiteboard that you can all see, then discuss the comments made. Again there are many of these available, but a whiteboard feature is integrated with Webex Training. With Google Meet you can use the Jamboard app, even schedule a meeting from this.

Delivery options

Depending on whether you have a small session with a few participants, or a large session with hundreds of people, you’ll want to consider your delivery options.

Meet/inviteFor a session that requires full interaction from your participants send them a joining link or meeting invitation. This can be generated from your chosen video conferencing tool.

Live streamingIf you are potentially delivering a more traditional lecture format online, this could go out to hundreds of people. Provide a live stream link and it will be possible to view the session without ‘participating.’

Record the sessionWebex and Google Meet make it possible to record sessions as do most of the other tools. Links to the recording can be published or made available on an LMS if appropriate.

MuteHaving everyone’s microphone on at the same time might cause issues, especially with a large number of participants. Get everyone to mute their mic and just unmute it when they want to ask a question or get involved. In Webex Training the trainer controls the microphones, so by default everyone can be turned off and the trainer can turn a participant’s mic on when appropriate.

Webcam – As a trainer you don’t always need the webcam to be on. If you want to focus on a demo, presentation, quiz etc. it would be better to have your camera off. It could be turned on again for a question and answer session.

Next steps

Having adapted quickly and moved what we currently deliver from the classroom to online, if we now have a new normal, then we need to consider if what we did in the classroom is actually applicable to online. This article shows there are immediate adjustments that need to be made, but longer term is duplicating a classroom session online the best way to deliver online learning? Maybe authoring tools, videos and other forms of digital creation are needed?

Check out Myport for the Webex and Google Meet articles. LinkedIn Learning has a course on the Webex Training tool, there are also useful learning paths on working and teaching remotely, as well as on the different areas of digital capability.

Credit Image: Photo by Gabriel Benois on Unsplash

Guest Blogger: Emma Cripps – Digital Resources for Research Students

Hi! My name is Emma Cripps and I am the eLearning Coordinator in the Graduate School. When asking a colleague what I should write my first TEL Tales blog post about, the response was “something you are interested in”. There are a lot of aspects of my job that interest me, but at the moment there is one topic that I am particularly focussed on – the way in which online learning resources are created. 

Having worked with undergraduate, and some postgraduate taught courses for over 8 years, my move to the Graduate School in 2019 required me to approach online learning from a completely different viewpoint. Having previously worked with academics to develop online resources that mostly supplemented face-to-face courses, I am now presented with the challenge of creating fully online, standalone, self-paced learning modules. The Graduate School, through the Graduate School Development Programme (GSDP), usually delivers over 150 face-to-face workshops a year that support postgraduate research (PGR) students at key doctoral milestones, helping them to become independent researchers and employable graduates. Part of my role is to develop some of these face-to-face workshops into online learning modules, that any PGR student can complete at any given time. Whilst to some, this type of online content may be seen as more suitable for distance learners, the content I create is intended for all research degree students. The most popular workshops we run as part of the GSDP can be repeated up to five times in any given academic year, but for students who are busy undertaking research, working on their personal and professional development, teaching, and trying to maintain their wellbeing, along with any of the other daily tasks required of them, it can be difficult for them to commit to attending one of these workshops. And, given the current situation, the online versions of our workshops are now crucially important to our PGR students.

Online resources, now more than ever, play such a huge role in research students’ development. The ability to log on at any time, from anywhere (with an internet connection) and choose what it is they want to learn, allows research students the flexibility to fit their development around their other commitments. With this idea underpinning the work I do, I have not only continued to develop our online workshops, but have worked with colleagues in the Graduate School to curate resources from many different sources, such as LinkedIn Learning, Future Learn, SAGE Research Methods and many more, to ensure that every topic we cover in our face-to-face workshops has at a minimum, one good quality online resource. However, online resources may not always be full workshops or additional resources from other providers. Within the Graduate, we have been able to record aspects of some of our workshops, which we have been doing for over 4 years now, and provide these, along with additional resources from the face-to-face workshops via our Moodle sites. This results in our online provision being quite varied, engaging, and interesting for PGR students.

When thinking about the content I create, manage and recommend to PGR students, I have always used the following considerations as my starting point. In the current situation, and knowing that I will need to develop even more online resources in the future, I believe these are still some of the best questions to ask at the outset when developing online content: 

  1. Is the content actually needed?
    What is it that I am looking to develop, and is it suitable to be created in an online format? Is there an alternative option that already exists, and if there is, does it meet the learning outcomes, the students’ needs, and is it a high-quality resource? There are some workshops that we would not develop into an online format, such as our “Mini Motivation Boost” workshop. This workshop aims to give PGR students some space and time to reflect on their journey so far, and with the support of the workshop tutor, and other PGR students, consider strategies to get back on track with their research. This workshop works so well because of the interaction between research students, their ability to share their challenges, and discuss ways in which they can overcome them. Unfortunately, this would be particularly difficult to capture as an online learning course, and would not give students the same, supportive experience. Going forward, we would look to deliver this type of session as a live, or synchronous, session, but with additional resources to support it, such as a toolkit of resources, Apps, activities and ways to keep in touch that participants can access alongside the synchronous session.

  2. Is the content accessible?
    The next thing I have to consider is the accessibility of the content I am creating or recommending. I recently participated in a webinar hosted by a large North American company who provide software that’s used to create digital artefacts. The title of the webinar was something along the lines of “creative ways to turn PowerPoints into online courses”. Great! A lot of the content I work with starts off as a PowerPoint, so this would give me some really creative ideas for content development. How disappointed I was when the first 20 minutes of the webinar was spent demonstrating how a PowerPoint can be saved as individual image files and uploaded as an image gallery! Not only does this create a completely inaccessible item for those using screen readers and other assistive technology, but it is also not very interesting for learners to engage with! What I am trying to say here is, I think we still have some work to do in how we develop online content that is both interesting to engage with and accessible, but it is possible to do both, it might just take a little more imagination and creativity! 

  3. Is the content usable?
    The term usability describes the “ease of use” (Church, 2015) of a product, and is an aspect of user experience, as is accessibility. When thinking about the usability of online resources, it is important for me to remember that PGR students are going to have to navigate and find this content, with little or no help. Whilst we provide guidance, videos, quick links and more, there will be times when PGR students don’t know exactly what it is they are looking for, or even if it exists at all! Because of this, everything related to the Graduate School’s online learning content must be easily found, easy to navigate, easy to interact with, and work across all devices and systems that students may be using. Not only that, but the actual content needs to be useful (see point 1!), interactive and engaging. There is certainly more I can be doing in this area, but for now, I am working to reduce the amount of searching PGR students have to do to find what they are looking for, and ensuring that there is a consistent experience with all of the online content that we create.

  4. Do I have the knowledge and skills to develop or evaluate the content?
    This final consideration is actually a really important one. I have been working in online learning for almost 10 years now, and the online environments and content that I create have changed so much in that time, as have my skills and knowledge! What hasn’t changed though is the supportive community of online course developers, educational technologists, enthusiastic academics, and engaging professional service staff. One thing I have had to do a lot more in the last year though is network with subject matter experts (SMEs). SMEs have knowledge or skills in a specific topic (“What’s a”, n.d.), and can be a really helpful source of information, feedback and experience. The relationship with SMEs in the Graduate School makes up the foundation of our development programme, and we are always so grateful to the staff who give up their time to support us. I certainly would not be able to create content for the Graduate School without the input and feedback from staff who have a greater knowledge in complex areas of researcher development, and in aspects of online content creation that I am less familiar with.

Whilst this blog post has been written in the context of postgraduate researcher development, and the work that the Graduate School undertakes, I believe that the considerations I have outlined above, and the approach I take to online content creation can be applied across all levels and courses at the University. One additional thing I would like to add is that with the provision of online resources, the number of PGR students attending Graduate School workshops has not decreased, and we were able to support over 2,600 students in our workshops in the 2018/19 academic year. That being said, with over half the PGR students at the University of Portsmouth undertaking their research degree part-time, our online provision is an important support mechanism for any and all research degree students. Given the uncertain future we are currently facing, the provision of online resources will continue to be of massive importance, and you will find me hard at work reviewing, collating, creating and checking all the online content we provide to our PGR students to ensure that it continues to support them in their research, academic, professional and personal development.

References

Church, S. (2015). Usability and user experience. Retrieved from https://www.jisc.ac.uk/guides/usability-and-user-experience

What’s a Subject Matter Expert (SME)? (n.d.). Retrieved from Articulate website: https://community.articulate.com/series/everything-you-need-to-know-about-working-with-smes/articles/what-is-a-subject-matter-expert-in-e-learning  

The Graduate School supports a community of over 1,000 research degree students from across the University, including MRes, Professional Doctorate and PhD students. We offer bespoke training and professional development workshops that allow our research degree students to grow their personal, professional and research skills and career aspirations. We are also the first port of call for Research Supervisors, offering guidance, support, and development events. Find out more on the Graduate School webpages.

Credit Image: The feature image is from the Marketing Portal, and is “Free for use” and “Available for Third Party”. It shows ‘imaging phantoms’ which have been created and used by one of our PhD students, and were showcased at our 2019 Doctoral Festival of Research.

Guest Blogger: Claire Tewkesbury – Lockdown And Life With No Students

As someone who thrives on routine, going into lockdown and working from home on a permanent basis has been tough. I work full time for the Students’ Union and I started to work from home permanently on the 17th of March. While it was tricky at first, I have managed to develop a new kind of routine now. 

I live in a small flat so no desk space or a spare room to work from and, with a partner who is also working from home, we’ve had to be crafty with the space that we do have. I was lucky enough to have a desk topper that converts from sit to stand bought for me but, with no desk, it sits on my coffee table instead! New routines don’t come easy but I make sure to pack down the desk, my screen and my computer each night which helps me to separate my work life and my normal life. I still run outdoors so I’ve managed to keep a small part of my normal workday routine by running in the mornings before I start work for the day. Running outdoors really helps my mental health so I’m grateful that this remains a constant in my life. 

One benefit of working from home is that I’ve actually been really productive. I’m a list keeper and I usually have quite a few items on my to-do list. I work in a student facing role meaning we usually have a lot of students coming to the door every day and it turns out, without physically being able to see students, the things I need to do on this list get ticked off a lot quicker! 

I do miss this interaction with students and I’m really proud of the ones I work with closely. They’ve adapted incredibly well during tough times and, although they’ve expressed how sad it’s been to have to wrap up their Society activities early, they’ve rallied together and dealt with it in really positive ways. We ran our Student Awards event digitally so I’m delighted that we got to celebrate our students’ achievements, albeit in a very different way. 

On top of my full-time work, I’m also a part-time Masters student at the University so I understand the impact this situation has had on them. I’m studying a Research Masters in the Faculty of Creative and Cultural Industries so a lot of my research is done individually anyway but it can be hard not having your network around you in difficult times. A lot of the students I work with were due to graduate this summer so now won’t see the many friends they’ve made until they do. 

If the current situation has taught me anything it’s that I don’t really know how to slow down even when life forces it upon you. I’m constantly working towards something or engaging in a new challenge – now I’ve finished my university coursework for this year, I’m setting up a virtual event for charity and taking a nutrition course online. But I have realised now that it’s important to give yourself downtime as well. 

Some days I’m full of motivation and still find myself working away after 5 pm and other days I have no concentration at all, but I’m learning that this is OK. I’m a big planner and like things to be just so but now I’m taking it one day at a time – learning that it’s OK for my ‘normal’ to look a little different right now. 

Photo of Claire's work station with the table flat

Photo of Claire's work station with the desk topper extended

In the photo on the left the desk topper is closed for when Claire sits down to work and in the photo on the right, the desk topper is opened for when Claire wants to stand.

 

Claire is a Student Groups Coordinator at the Students’ Union and a MRes student at the University of Portsmouth.

Image Credit: Photo by Mārtiņš Zemlickis on Unsplash

Guest Blogger: Fiona Cook – Isolation Reflections and Co-worker Jealousy

A month ago I posted on LinkedIn, sharing what I’d learnt about working from home after doing so for three weeks. Yesterday, I was asked if my advice would still be the same and I realise that seven weeks of home working, with an unknown number of weeks left, meant it wouldn’t be. 

There are still a few basics that help me. I only work at my desk, in my spare room, so that I can keep a work-life balance and switch off when I’m done for the day. I also have space from my boyfriend so that we can catch up with friends independently, as we would do in the outside world. The rest, however, has evolved a bit since I first shared it.

Two computer screens on and a cat sitting on a chair in front of them looking at the screens

I’m now less fussed about dressing as I would for work every day. Although I’m lucky to have a fairly decent desk set-up it’s not completely optimal, so I have put a bit more value on being comfortable in what I wear. This also helps ensure I have time for a workout at lunch, which is actually something I’ll surprisingly miss when I’m back in the office. And no-one can see my trackies in a video meeting, anyway! 

I drink less hot drinks when the weather is warmer but I’m still making sure I’m taking breaks when I need them. There’s a quote I’ve seen a lot which is “You are not working from home; you are at your home during a crisis trying to work.” This really resonates with me and it’s a great reminder that things aren’t normal right now and we can’t be expected to act as if they were. My boss has been flexible and supportive and I know that it’s okay if I’m not quite with it sometimes. 

Staying in touch with people, both for work and socially, hasn’t been too hard – even with the odd technical glitch. However, last week a lot of people seemed to be getting fatigued with lockdown and I actually felt socially drained. I’ve found that people are reaching out more than usual and whilst it’s great to know that friends want to stay in touch I felt my introverted self wanting to hide after four days of video calls and messages from numerous group chats. My boyfriend and I now make sure one evening a week is a phone-free film night so that we can focus on ourselves and not be glued to screens all the time. I also try not to feel bad about ignoring my phone when I need to switch off, and my friends completely understand when I explain why I’ve gone awol. That being said, despite the anxiety of having video calls with friendship groups for the first time, I arranged a video quiz with friends who I ordinarily might not have seen as a group and it was really wonderful to see their faces. 

I’ve also not gone on many walks lately. As I don’t drive I already had a recurring food delivery pre-lockdown and the deliveries are slowly becoming more reliable so I haven’t often had to go out, which I’m grateful for. Part of me feels like I’m wasting the sunshine and Pompey seafront, but I’m able to work out in my lounge and sit in the garden so I can still get exercise and fresh air. I want to go out, and I imagine I will soon, but I know it’s safer at home so I’m trying not to beat myself up for staying safe when I can. 

It’s not easy, especially as people close to me have to go out to work or deal with difficult employers, but we all need to work out what is best for us and our individual circumstances without comparing everything we do. I’ve only baked twice, I’d already recently started exercising, and I’m not learning any new skills. It’s okay to focus on your wellbeing to get through this and not emerge as a new shiny version of yourself, which is definitely worth remembering during Cat curled up fast asleep on a cover Mental Health Awareness Week. Be kind, to others but also to yourself.

Oh, and I’m also still very jealous of my new colleagues who sleep all day.

 

 

Credit Image: Photo by Mish Vizesi on Unsplash

Guest Blogger: Ankur Shah – Are we ready to deliver Online Learning?

Overview

With COVID-19, teaching delivery has had an impact across the higher education sector. With the unknown of lockdown being lifted, higher education across the UK faces a challenge of delivering courses online for the new academic year. This post considers options, suggestions from the University of Portsmouth perspective and identifies how the university can be ready to deliver online teaching.

Challenge

Everyone across the university had to change the way they deliver teaching when the lockdown or closure of university premises was implemented. Academic members have had to not only figure out what technology to use, but have also needed to think about how the technology they use fits in with the pedagogy for their modules.

The second challenge was to think about the implications on  assessments and exams and how they would be conducted online.

There was a requirement to provide essential training or tools to our academic colleagues for delivering teaching online and also a concern over student engagement due to the suspension of face to face teaching.

How did we overcome the challenges?

BAL Staff Help Pages

In order to ensure teaching can be delivered and support can be provided to both staff/students, there was an initiative to design a one stop support page defining all the necessary tools, technology and pedagogical approaches academics can use to deliver their teaching. We directed staff to our faculty support page and also TEL’s elearning tool site. Within our faculty we started email communication everyday highlighting key tools/technology and training guidance to academic members to make this period as smooth as possible for them. 

There was also constant communication with the students on a regular basis to reassure them in this pandemic period. Support teams across the university worked really hard to ensure that staff/students can access the Virtual Learning Environment (VLE) Moodle without any issues.

From an academic perspective there were some very good practices noticed within our faculty in terms of using the technology to integrate with the pedagogy of learning. Recording tools (Camtasia, Screencastify, PowerPoint Recording) were used extensively to create short recordings followed by longer ones for the lecture/seminar – examples can be found on the BAL Good Examples – Modules on Moodle. Video conferencing applications (Webex and Google Meet) were used in high demand to conduct live sessions, record student presentations for assessments, seminars etc.

Looking forward

Being the uncertainty of the country, due to COVID-19, no one knows when face-to-face teaching will resume and there are plans for the university to consider delivering online teaching for the new academic year.

If we look back on how the university approached this before Easter when the lockdown was implemented, we can argue that quite a lot of things were done on the fly such as using Google meet for sessions, recording using Powerpoint recorder if no access to Camtasia or recording software, or finding other tools that are not supported but still did the job in terms of delivering teaching.

However going forward this can’t be the case, for the new academic year if the plan is to deliver online teaching then we need to consider the following…

  1. A robust lecture capture solution with the capability of captioning to ensure recordings are fit from the accessibility side of things as well (this can be beneficial for distance learning and on campus delivery).
  2. Provide essential training to academic members to deliver their teaching smoothly.
  3. Identify the preferred application to deliver live sessions that can integrate easily with Moodle (Webex or Google Meet). 
  4. Implement a standard structure across Moodle pages to keep consistency.
  5. Identify how students engage with the content on Moodle pages (i.e. thinking about specifying time a student might require to complete an activity or read an resource).
  6. With regards to online submissions of coursework, have a standard deadline time across the university.
  7. Consider the communication channel you will use with the students (emails, forums on Moodle, video chat etc.).
  8. Think about how attendance can be monitored during the interim period of online teaching.
  9. Ensure all the materials uploaded on Moodle pages are easily accessible for the students.

Conclusion

Based on the consideration made above and also from experience, the university needs to take action on this rapidly, as there is less time to act on the changes mentioned above. Once the academic year starts, students attending, whether on or off campus, will have expectations to get value for their money. There is also a potential expectation on a lecturer to design their materials fit for online, so stating the requirements to them as early as possible could prove beneficial.

Ankur Shah

Ankuh working remotely.

Credit image: Photo by https://pixabay.com/illustrations/online-library-education-book-4091231/

Guest Blogger: Fiona Cook – Introduction to Tel Tales

Hi, I’m Fiona Cook and I am the new Research Associate for the Department of Curriculum and Quality Enhancement (DCQE). 

I have joined the University after nearly four years, across three roles, at the University of Portsmouth Students’ Union (UPSU). My latest role at UPSU was Insights Lead and I was responsible for leading all consultation, research, benchmarking, and data management, and for supporting GDPR compliance. Previously, I worked for the Student Focus team which covered areas such as academic representation, quality assurance, and collaborative partners. I have also worked in FE where I supported multiple departments including all HE provision. 

I have joined DCQE to support the University’s work on widening access to and participation in HE and enhancing the student experience. My role focuses on projects across the University that support the Access and Participation Plan, particularly those around BAME students, WP, innovation in learning and teaching, and student voice. When I saw the posting for my new role it seemed like the perfect opportunity to bring together my experience and interests! 

My previous roles at UPSU means I have already worked closely with the University, and DCQE, on similar projects including content capture, the NSS, the student charter, and the TEF. Working within the Student Focus and Insights teams means I have a lot of experience with student voice, and I thankfully already know quite a few of the many acronyms used in this area. 

I think student feedback is crucial in the development of both strategic and operational planning, and I’ve been able to share my work on using data to drive the student experience at conferences such as the University’s Learning & Teaching Conference and Qualtrics X4 which was one of the highlights of my career to date! The relationship between the University and the UPSU Insights team was also mentioned in the newest APP, demonstrating the importance of collaboration and inclusion.

I am keen to support access and participation through equity of opportunity, and I am excited to continue to contribute to this in my new role. I hope to bring my experience of these key areas and use it to support the development of University activities, whilst also developing my own research and analysis skills. 

It’s quite strange that after just over six weeks into a new role I’m now working at home daily. I shared some of my top tips for remote working on LinkedIn, and it’s been really useful to access the TEL resources as I adjust to regular video calls and life online.

Outside of work I am interested in dancing, politics, and baking – although I made my sister’s wedding cake last year so I’m on a slight hiatus. I’ve also recently adopted an eight-year-old cat called Mimi. 

Feel free to connect with me on LinkedIn

Fiona is based in Mercantile with AcDev and the Tel team.

Welcome to the team, Fiona! We look forward to hearing more about your projects in the not so distant future on Tel Tales.

Guest Blogger: Adrian Sharkey – Making the best of a bad situation – digital capabilities

One really positive thing to come out of the current situation is how creative and adaptable students and staff have been in using digital tools to keep the University running virtually. They’ve been backed up by the awesome support from IS and other digital support teams like Technology Enhanced Learning and faculty Online Course Developers. Lecturers and students have quickly adapted to teaching and learning online, using tools like Webex and Google Meet. Support staff have transitioned to online working using video conferencing along with messaging tools like Google Chat and Slack. It’s also been impressive to see how social media has been used to keep staff and students connected, the UoP Sport Facebook group being a great example. Although setup to share fitness tips, it does much more than that in keeping people connected.

It would be great to keep this momentum going once things get back to normal. If this has shown anything it’s that the workplace is quickly changing and along with changes brought by Industry/Education 4.0 everyone is going to need the skills to be creative and adaptable as technology changes quicker than ever.

One of the tools we have available to help with this is the Digital Capability Discovery Tool. Also, one of the really hard things to get across is that digital capabilities are not basic literacy skills. All of us will have areas of digital expertise, but there will be gaps in our capability, whether in information, data or media literacy, digital creation or presentation, or even digital well-being. The framework the tool is based on is designed to help students and staff develop their digital capabilities to cope with how things are changing.

Give it a go, you might be quite surprised about the results. Available for both students and staff, when you sign up you’ll be asked if you are a new or continuing student or if you are academic or professional services staff and then taken through a questionnaire. It’s not a test of your knowledge, it’s a self assessment of your confidence in the different areas of digital capability. It will take a bit of thought for you to decide on honest answers and be around 45 minutes to complete. It is personal to you, the University doesn’t see individual results, only aggregated ones so we can compare ourselves in the sector and possibly see where resources can be emphasised.

As a result of this effort you’ll get a tailored comprehensive report on your capabilities with links to great resources. Check out the LinkedIn Learning landing page linkedinlearning.port.ac.uk  where there are learning paths with resources mapped to the different areas of the framework.

Lastly, if you have any groups of students or staff that you support and who might be interested, we have a presentation that can be dusted off to explain all of this, which we’d be happy to deliver. If you find it useful, please recommend it to colleagues, or you may use it to inform your PDR process, teaching staff could use it with students perhaps to help with a ‘baseline’ of digital capability.. However you feel it might be useful please feel free to get in touch with me or ittraining@port.ac.uk

@adrianjsharkey

Image Credit: Photo by BRUNO CERVERA on Unsplash

Guest Blogger: Ankur Shah – Moodle Module Test (MOT)

How to ensure your Moodle pages are consistent and easy to access for student

Overview

Within the Faculty of Business and Law there has always been a push for implementing a consistent approach for the Moodle pages that students use for assessing their learning materials.

Current approach

Over the years, we have put in place, design and navigation standards document which informs academics on the approach they need to take for their Moodle pages. Overall,  this has been a beneficial exercise as it has provided academics to gauge an understanding of what is considered as best practice, however the long term goal is to ensure that consistency across the Moodle pages is maintained year on year.

Hightlighed words and key paragraphs

The first block that you see on a module page in Moodle is a Baseline which is 5 tabs which supply information about the moduleMoodle Announcement & Q&A discussion board

Here’s the link to the page: BAL Best Practice

What is on the horizon?

One of the key points to take out from the 2030 vision, and also from the new strategy, is the push towards innovation through digital technologies and the learning environment can be crucial for this. Hence, having a process in place that can work as the enabler for this within the faculty and across the university is essential.

Moodle Module Test (MOT)

The Moodle Module Test (MOT) process is designed to inform and allow academics to rate their module pages in the form of a traffic light system. In order to make the process more robust, the initial proposal is to undertake the module MOT via subject group meetings, and face-to-face consultations. As that will allow us to gather feedback in terms of what works and what doesn’t work.

We have also assembled a checklist and guidance on hand for academics, that can help them rate their module using the traffic lights (from red to green)

A diagram showing the traffic light system and what actions are required to get a green light

What is involved and how long will the MOT take?

As this is a new process to encourage best practice in the faculty and potentially across the University, the plan is to conduct this exercise by my team first and consult academics based on the findings we have acquired for their respective module. The aim is to respond back within a working week with the rating and additional notes to advise academics on the steps forward.

How often will the MOT be conducted?

In order to implement a consistent approach and also help the faculty in adopting a best practice approach towards online learning, the recommendation is to carry out this exercise quarterly with the respective academic to ensure they are improving on the suggestions made to have consistency on their module. This will allow academics and us in the faculty to understand what are the key areas that need more attention and help in making a leaner approach.

If you would like to discuss more about this or any other Moodle related issues, please email ankur.shah@port.ac.uk

Credit Image: Photo by Harshal Desai on Unsplash 

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