Adventures in Technology Enhanced Learning @ UoP

Category: Covid-19 (Page 1 of 2)

Online assessment in the time of Covid

In pre-Covid times, exams delivered via Moodle were limited by the availability of suitable physical spaces. Exam rooms represented a bottleneck to the number of students taking exams concurrently.

For the last year, we’ve used Moodle (and integrated platforms) to deliver the majority of our teaching and assessment online.

A visualisation of the online assessment mix at the University of Portsmouth:

Diagram of how the Assignments and the Exams overlap during assessment period

In May 2020 many academics who had previously planned to deliver paper-based exams had to quickly adapt and deliver online assessments. In some cases, these required students to scan or take pictures of their work and upload these to assignments (Moodle or Turnitin) for marking. 

In recent months, newer platforms to handle this workflow and ease the marking burden for academics have been developed – platforms such as Turnitin Gradescope and CrowdMark. These platforms leverage the similarities in students’ answers so academics can mark many answers at once. When time allows, we hope to be able to evaluate these platforms in more detail.

In the diagram above you can see “Assignments under exam conditions” as the meeting point between traditional essays and restricted online exams. This year we have seen a big growth in this area as academics move from paper-based written exams to time-restricted assignments. An obvious caveat here is that these haven’t been conducted under true exam conditions and so are best described as open book exams. Many digital assessment platforms now include various types of proctoring and would be able to handle remote time-restricted essays (and other assessment types) securely. There are, however, a number of ethical issues to be considered with online proctoring, and we need to proceed cautiously here. 

As a University, I feel we should also be looking to expand our capacity for online assessment as over the next decade we will probably see the end of paper-based exams in favour of typed essay papers delivered online due in part to student expectations.

Academics have had a year to adapt to exams in lockdown and many have discovered the benefits of Moodle quizzes for exams that offer automatic marking. (And note that Moodle is excellent at delivering scientific and mathematical exam questions as well as longer coursework assignment submissions.) Generally speaking the Technology and Science and Health faculties deliver the majority of our Moodle quiz based exams and the number of exams has grown significantly during the lockdown. Many academics don’t want to go back to paper.

In Technology Enhanced Learning we oversee online exams and assessments in terms of supporting and evaluating the digital tools and making sure Moodle can handle the number of exams thrown at it. The number of online exams has increased substantially over the last year, all funnelled into two exam windows. As a team we work closely with colleagues in IS to provide more capacity in Moodle and with timetabling to ensure the exams are evenly distributed to avoid terminal peaks of concurrent users, providing a stable Moodle platform for all users.

Without the bottleneck of physical exam rooms, the January 2021 exams were initially weighed in the favour of academic requests around having exams earlier in the day and only using the first week of the exam window to maximise available marking time. Unfortunately, this translated into a scenario that would have presented a significant number of terminal peaks of concurrent users on Moodle. Members of TEL worked closely with the central timetabling unit to level out these peaks and with the exception of one or two slow points, we all delivered a successful exam window in January.

In advance of the May/June exams, we have gone further and set hard parameters around how many exams (quizzes) or timed assignments (Turnitin or Moodle assignments) can be timetabled in any given time slot. We’d like to thank CTU for their tireless effort to make this happen. It wasn’t an easy job to manage all the necessary requirements but it’s given us an exam timetable that looks like the image below. This really is invaluable work to the University when assessment represents so much effort by students, academics and support staff.

A screenshot of the exams for a week, days, dates, section, then slips into assignments and exams then the total of students expected to be in Moodle during that period

Our increasing reliance on online assessment means, I think, that we should investigate new technologies to support that function. Platforms such as Gradescope or CrowdMark could help relieve the marking burden; one of the many platforms such as Wiseflow or Mettl or Inspera could provide extra exam capacity (with the functionality to proctor exams if that was something the University wanted to do). Moodle, with its advanced quiz and assignment capabilities, would continue to play a key role.

I believe we will get through this coming assessment period well, but as our reliance on online assessment grows so must our technologies to support it. 

As a University the Covid-19 pandemic has been a driver for the uptake of online learning and assessment. As a University community, we need to harness this positive momentum and diversify our offering of assessment platforms to support students and staff.

Credit Image: Photo by MayoFi on Unsplash 

H5P Branching Scenario: Students as Decision Makers

Adapting during Covid

Due to covid, students have unfortunately missed out on a lot of practical aspects of their courses, which may have been the main reason they decided to take the course in the first place. The Branching Scenario tool in H5P can be used as a substitute of sorts to allow students to have a more meaningful learning experience.

How have we adapted since last March to try and make our courses more content-rich? The use of videos is far more prevalent than before. Videos are great! BUT we need to also use them in conjunction with other learning tools. If you’re asking students to watch video after video it becomes a passive experience and then we fall into a similar situation when we ask them just to read ppts, notes, etc.

How can we show there is “added value” to our courses? 

Interactivity is key here, good synchronous sessions can help engage students, but often there are issues that mean students are unable to attend or the experience of the session is spoiled by a student’s connectivity issue. It’s important not to neglect asynchronous resources. A mix of both makes for a good module and better student feedback! 

The following branching scenario is more of an asynchronous activity but you could also deploy it in a live session if needed. 

In late October 2020, I was approached by a member of the nursing academic team to film some scenarios within our own simulation suite, to be used as an online resource/substitute for activities that could not go ahead due to covid restrictions. The three scenarios involved a student nurse and a patient (played by actors) and covered various aspects of Patient focussed care. 

Being interested in filming (Read my previous blog post), I jumped at this opportunity but I further suggested that we make certain elements interactive, to put the student in charge of making decisions. They would play the role of the student nurse and based on how the scenario panned out they were given 3 key decisions to make with one “good” and one “bad” choice at each decision point.

Set up and execution

The filming was set for the end of November in Covid secure conditions and two of the three scenarios were scripted to have these decision elements within them. In terms of filming style, I decided to go with a three-camera setup, one on the patient, one on the student and a wide-angle also so that students could see the whole environment these characters were in. If I could do it again I might go for a POV (Point of View) style which might give an even more immersive experience.

The editing process was interesting as I had to be creative in some places where audio quality was not as good as I’d hoped and splicing the scenes to make them run more smoothly.

Creation of the H5P object was in itself very easy to do. Once I had exported the individual video files, it was a case of dragging and dropping them into place within the Branching Scenario editor. I would certainly advise anyone who’d like to do this, to map out exactly how you think it will look beforehand so it makes the actual building of the resource much quicker. 

Did it work? 

I received some fantastic feedback from both the academic in charge and the students who used it. I honestly believe that this could be a way forward in bridging the gap between practical elements and online learning. Whilst these types of resources lend themselves well to medical courses where students will need to take important decisions in their future careers, I can also see that this has a broader appeal in Languages, Law, Criminology, Coaching/management and many others.

If you want to have a go at one of the resources I’ve made, check out this link:

https://portsmouthuni.h5p.com/content/1291197333648269337

(You don’t have to be a student nurse to complete this! There’s no difficult terminology or complicated procedures to understand.)

Lockdown Learning Fatigue – How can we re-engage drifting students

Amy Barlow, National Teaching Fellow and Head of Academic Development reflects on how in TB2 ‘Connection and Belonging’ should be the priority curriculum activities 

Universities first went online in lockdown, March 2020; webcams were fired up, adrenaline was high and we were all navigating teaching from a place of unfamiliarity and novelty while the sun shone outside. Our pets and children became part of the daily Zoom on-screen family as tails hovered across the screen and toys were passed to Mum or Dad during calls. ‘You’re on Mute’ became the unspoken mantra of the working day. Restricted trousers and heels were replaced by comfortable joggers and leggings – it was academia Jim but not as we knew it.

Fast forward to February 2021 and the prolonged need to teach online, during another lockdown (in Winter this time) has resulted in a sense of fatigue for many staff and students. It’s been months since some of our students have been physically on campus and seen their peers and tutors. The ebb and flow of each semester starting and beginning haven’t been felt. They have not experienced the celebratory feel on campus when their assignments are finally all handed in and they have not revelled in the social buzz of navigating their new timetable as teaching resumes and new exciting subjects take centre stage. Lockdown learning fatigue has settled heavily on the shoulders of many and there is a growing concern for their progress when attendance is minimal and much of the well designed self-directed learning is missed, or engaged with, out of sequence. The blend of online tools and the skillset of colleagues, to deliver distance learning is at an all-time high – but how can we bridge the disconnect that seems so apparent for some lecturers staring at empty discussion boards and sitting patiently in silent Zoom rooms?

Studying has become a lonely activity and the multiple ways students orientated their studies previously have stopped. Although on the plus side lockdown has taken away many distractions and time pressures, it has also brought with it a learning environment that has many new barriers especially in terms of mental health and wellbeing. Staying on track week to week and navigating multiple module pages in the VLE is a new method of time management required from students.  In terms of community, the face-to-face interaction and ‘get to know you’ activity which scaffolds peer groups and support structures for students have been diminished. For example, the chats walking out of lectures, the informal opportunity to meet over coffee and a safe space to ask their friends questions are no longer a learning resource available to them. It’s this period of orientation to new modules which is so crucial to the curriculum gaining momentum and to students staying on track. 

Over time, withdrawal from study may escalate into missing a week, or weeks of teaching and then feeling that re-engaging, or attending the Zoom taught session is too much to face. A student, for example, may feel overwhelmed. Some may just feel uncomfortable studying in bedrooms and attending online classes in this private space. Ironically, they are disengaged from the one shared learning experience and readily available support structure which may help them. If they get out of sync with their peers and the module content, it is understandable that they may not want to join in,  feeling embarrassed for not completing the prep work they may have been set. Logging into Moodle may seem daunting when done sporadically – all of sudden there are new posts, everyone is chatting and answering questions and it’s a confusing picture.  This Learning Well resource is useful to help students understand why they may find it hard to concentrate when they are feeling anxious and overwhelmed. It’s on our course and department pages but is a good tool to bridge the subject with them.  Many courses saw at the end of TB1 that all of these factors had resulted in a last-minute assignment panic for many. This was seen when views of recorded sessions spiked in the days prior to deadlines and demand for one-to-one catch up sessions increased. 

Meeting the needs of this students group is new territory for teachers everywhere, who are also battling with their own lockdown fatigue and the challenges of home working. 

So, how can we re-engage students during a time of lockdown learning fatigue?

View our top tips to Re-Engage here.

There is no quick fix. There are, however, some simple steps that can be taken to bring students back into the online learning space. To re-engage and help them all to feel on track – but most importantly relaxed about their studies so they can learn. They need to understand that everyone (including their lecturers)  are sharing the same struggles and anxieties as they are. It’s safe to speak up and share that they feel a bit lost – no one will judge them, they can catch up – it’s all there on Moodle if they feel able to work through the scaffolded learning activities that are set in small chunks. Importantly, they work together as a team to help each other succeed in a difficult time. 

A key recommendation is focusing on the first, three weeks of the module being fun, accessible and social-based around fascinating disciplinary content. This time is make or break in terms of engagement. Then bring in further social, low-pressure activities as the module progresses. Students may not want to keep their videos on during zoom sessions, that’s fine – perhaps a quick wave at the start and a commitment from everyone to communicate with the chat function would help the group to get to know each other. Informal drop-in sessions have been successful in our Faculty of Business and Law to create a social online space to ask the questions that may otherwise seem stupid. For example, setting clear expectations about participation is key, but don’t just tell the students what you expect, ask them to discuss what they think is fair:

Would they like to use their videos during calls? 

Would they expect to contribute to the VLE activities every week or every few days? Are they happy to be part of a group chat (e.g. Whatsapp) just for this group? 

Should all sessions be recorded and available for those who didn’t attend? 

What should they agree to do if they feel they are falling behind?

How will they hold each other to account?

What will the group do if they are confused or have missed content?

Icebreaking and ‘Get to Know You’ activities could feature at the start of each week not just at the start of the module. Many small steps early on can make a big difference – 

Read more at our Re-Engage resources 

Are you struggling with engagement on your module and could use some fresh eyes or advice? Contact your Academic Development Liaison for support :

Faculty of Science – amy.barlow@port.ac.uk

Faculty of Technology – catherine.murgatroyd@port.ac.uk

Faculty of Business and Law – andy.clegg@port.ac.uk

Faculty of Creative and Cultural Industries – stuart.sims@port.ac.uk

Faculty of Humanities and Social Sciences – andre.van-der-westhuizen@port.ac.uk 

 

Credit Image: Photo by Chris Montgomery on Unsplash

TEL in 2020

Well … 2020 has been quite a year. The most extraordinary 12 months any of us have experienced. Although 2020 has had its stresses (to put it mildly) I’m proud at how the TEL team has helped the University maintain its mission. Our existing students were able to progress and new students have been able to start their University career. Without technology, that would have been impossible.   

Like many people, we understood the disruptive potential of Covid-19 in late February. By early March we started thinking about the support we could offer if the University had to deliver teaching remotely. We thus had the elearning Tools website ready to publish when the VC sent his email about home working.  

That move to home working affected the TEL team less than many other teams in the University – partly because many of us already had some experience of home working and partly because we work with technology on a daily basis. All we need to do the basics of our job is a fast, stable internet connection. (One team member, stuck abroad when airlines began to remove scheduled flights, spent several days working from Australia. For a while we truly were providing around-the-clock service!) It helped the team enormously that we used SLACK: the platform held a record of our thinking and enabled people to catch up on discussions they might otherwise have missed.  

That’s not to say working at home (or living at work?) was without challenges – especially for those of us who were homeschooling children or who had other caring responsibilities. One lesson I think we learned far too late was this: when we’re working at home we don’t need to be available all the time. Too many of us jumped to respond to a SLACK message immediately or to answer an email the moment it reached our inbox. It’s nice to know our team members are conscientious – but that “always-there” mentality is ultimately self-defeating. And although SLACK enabled us to work efficiently while we were remote, it’s undeniable that face-to-face communication is quicker and less prone to misunderstanding than text-based communication. All that raises an interesting question: when we get back to some sort of normality, will we all rush back into the office? Not many people miss their commute, but some do miss the office environment – so will we work more flexibly, with one or two days spent in the office and the rest working at home? Or will some of us become full-time home-workers?  

Returning from speculation on future events to events that happened back in the spring of 2020: the University started to develop its “Blended and Connected” approach to the new academic year. To support that initiative, the TEL team created the website Preparing for teaching in a blended learning context, with content coming from across the whole of DCQE. We also worked closely with our colleagues in Academic Development to put on the TEL Tales Blended Learning Festival (and more recently a Blended Learning Mini-Fest).

The “Blended and Connected” approach allowed us to address a long-standing complaint from students. In response to our yearly Digital Experience Tracker, students regularly criticised the lack of consistency across their Moodle modules. We now had the chance to develop and implement a templated approach to Moodle. The TEL team also improved the Moodle theme, in light of co-creation work with a group of University computing students studying UX/UI design.

Of course, all those other tasks involved in running a large Moodle installation did not go away because of the pandemic. Integrations with other systems (more of which below) had to be managed, the upgrade to Moodle version 3.9 had to take place, and all of this took place as the University moved from Quercus to SITS. (Can anything be more stressful for a university than changing Student Record systems in the middle of a pandemic?) The SITS project touched most aspects of University life; for us, it required the development of new feeds into Moodle. 

Moodle itself has performed robustly since the start of the academic year, despite routinely serving numbers of students that in previous years would have been considered extraordinary. By the start of December our new Moodle had clocked up 1,264,306 logins and students had engaged in 14,088,187 activities (read/writes). Phew… 

Throughout 2019, discussions and consultations around content capture had taken place (and a new policy on content capture was eventually agreed). We entered 2020, however, in a difficult place. We were concerned about the technologies we had available to support content capture: our existing platforms had reached end-of-life. The team facilitated a number of supplier demonstrations early in the year, with the last demonstration taking place just before the work-from-home directive took hold, and UoP chose Panopto – the most widely adopted video platform within universities. The implementation and roll-out of such a platform would normally take place over the course of a full year, but we made Panopto available (complete with Moodle integration and a support website) within six weeks. Quite an achievement! And the platform is being heavily used: by November, we had 29,793 videos created; 10,464 hours of video created; 736,081 views and downloads; and 97,759 hours of video delivered. Again, phew…    

To support synchronous delivery for the new “Blended and Connected” approach, the University purchased Zoom. And, of course, we were quick to integrate this with Moodle. One useful feature in Zoom, which at that point could not easily be replicated by existing options such as Meet and WebEx, was the easy creation of breakout rooms. (Offering a plethora of technologies that do similar things – Zoom, WebEx, Meet – has the potential to lead to confusion for staff and an inconsistent experience for students. It can be difficult to take options away from people; in some cases, it might be technically impossible to remove options. But – in the interests of a consistent student experience – perhaps we need to be firmer in our recommendations of what tools to use?)

We invested in other tools, too: Padlet to facilitate collaboration; Vevox as an audience response system; and we continued to push Nearpod for interactive lessons. For all of these, we continued to provide our usual training support for staff, and offered face-to-face and small-group sessions – mediated by Zoom, WebEx, and Meet! 

Throughout the pandemic, the TEL team has been active on social media – and the stream of positive, uplifting, motivational messages from TEL accounts were well received during the lockdown. More than one member of staff said the posts cheered them up!

We worked with staff across DCQE to help them create support sites (for example the Wellbeing and ASK sites) and with staff across the University in workstrands, workstreams, and elsewhere. We supported departments in adapting to an online alternative to their usual ‘go-to method’ of face to face presenting such as the Staff Induction Welcome Event for new staff members held by HR. I hope that cross-institution working carries on when we return to some form of normality because everyone agrees it has been beneficial.

What else? Well, we have kept abreast of accessibility issues and our responsibilities under PSBAR. This is a difficult issue for all universities: the legislation was written, I believe, with static content in mind. But a VLE contains rapidly changing content from thousands of users. The sector as a whole is grappling with the implications of this.

We hope to develop our (externally hosted) CPD Moodle. As more people become aware of the platform, more courses are going on there. And we are working closely with CEG Digital, the University’s partners for expanding our DL offering

Questions around analytics and data have been of interest and, when we’ve had any spare time (hah!), we’ve tried to make progress in this area. We have liaised with a Business Analyst on the creation of a Student Engagement and Monitoring dashboard; locally, we have started to look at how to surface useful statistics on the Moodle dashboard. Watch for developments over the coming months! 

I could write much, much more about the team’s attainments – but I’ll leave it there.

We have encountered many setbacks and challenges – inevitably so, given the amount of change that has been implemented over such a short period of time – but the team, as part of the wider University, has achieved so much this year. We can leave the plague year behind us and enter 2021 knowing we have a bright future.

Learning in lockdown – 5 months on

It’s been around 5 months since I started my degree, and what a time it has been! (Laughs maniacally, cries a little bit).

Seriously, what did I tell you in my last blog? Go read it if you haven’t, but didn’t I tell you my life is nothing but hectic, didn’t I?! I knew things would be tough, but I didn’t foresee a pandemic to be thrown in the mix. As usual, things always go a little bit mental when I start something. But never mind! If we don’t go through upset and discord then how do we grow and learn? I know, like most do, that this too shall pass so what’s more to say and do except for roll up our sleeves and move forward.

And roll up my sleeves up, I have. I’ve just submitted my second assignment and completed 10 different projects. Past Becky was a bit naive and thought this would be a piece of cake. Ah my sweet summer past Becky, how wrong you were. I have learned an incredible amount since I’ve started my online degree. I thought that in my line of work, I would somehow have the magic key that would give me a head start. It didn’t. Like everyone else that studies entirely online I’ve learned the hard way that it is my responsibility to set myself time aside to do things, to get feedback from my peers, friends and family, and to go outside of my comfort zone and experiment and try again. The learning journey is indeed that, a journey, and for this degree, in particular, it’s not about creating the best art, but to show the process. Asking questions like how did I get here? Who is my audience? Will they understand this symbolism? Could I try a different texture here?

Just like the pandemic is teaching us different things about ourselves, and the importance of community, this degree has taught me a lot. Here’s what I’ve learned so far.

Setting aside study time – I’m currently lucky enough to work from home at my desk, and as soon as the clock ticks over 17:15 pm I can get started on studying. I’m really good at it now, but the discipline I’m now practising has been learned…the hard way..as usual. It is so, so important to do this. I like to use Trello and my Google calendar to organise myself.

Finding a quiet place to study – At the beginning of lockdown I was working at my dining table. This got really distracting in the evening (three words, Midsomer Murders repeats). So eventually I commandeered my husband’s desk and got into a far better routine, with no distractions. I’ve also started taking myself out with my iPad on a free, sunny day, studying outside in the sun with a coffee. I’ve found it very freeing and I get so much more done!

Reflect, reflect, REFLECT! – It’s so easy to get wrapped up in something you can get lost in the initial brief and go off tangent. Getting constant feedback from your peers, and stepping back from your project is so important and refocuses what you are doing. To get constructive criticism for your peers and tutors is never a negative thing, it’s all part of the process. It’s also important to be able to show your tutors how you got to your final piece. Showing them a final product is almost useless if they have no clue as to how you got there in the first place!

Communication – Online learning can be a lonely place since you have no bricks and mortar campus to connect with others. I’ve been making the most of the forums, Zoom sessions and Discord channels to communicate. I’ve already made lots of friends and we regularly meet up online to play Drawful! I would have certainly struggled if I hadn’t had these places to chat or share ideas.

So what about the OCA itself? Has it given me food for thought on how we as a university can deliver our online learning better….well, it has and it hasn’t. To be blunt, I had expected an institution associated with a TEF Gold university to be leaps and bounds ahead of us when it comes to online delivery. Well, they are not, in fact, they are only really starting to blossom, in my opinion, along with so many other institutions. What has really stood out is how the student body has found many innovative ways itself to up the ante with communications, but I can see so many things that the OCA can do better with their VLE and that’s why you are now looking at the newly elected student representative in TEL and IT for the OCA Student Association. Because, you know, I don’t have enough to do. But seriously, I really think I can help make a difference working with their TEL team and the student body. I’ll update you all on what has happened with that in my next blog.

I definitely do not regret my decision to study online. My little brain may be working overtime, but I’m enjoying it immensely. I keep seeing lately that there is no wrong path, and it’s so true, so if you’re putting off taking something on like this then do it! 

Until next time, stay safe!

Credit Image: Becky Holman – Southsea Seafront

 

Moving online – the experience of Business and Law

The sudden and dramatic shift to virtual teaching and learning has brought not only challenges but also opportunities and for the 120 undergraduate degree apprenticeship students working towards their Certified Management Degree Apprenticeship, staff have worked hard to make sure it’s  ‘business as usual’. 

Although circumstances meant limited time to prepare for the new ways of working, the transition to a virtual environment has, in the words of one apprentice, been a good experience, tutors had access to all their systems and were able to quickly respond to my emails or schedule video calls” 

Clearly, the technology we now have available makes it possible to recreate some of the elements of face to face lectures and seminars, but what has also been impressive is an openness and willingness to try out different ways of teaching using tools that have long been available but not necessarily seen as relevant. 

So what has been the experience in Business and Law? Some lecturers were already familiar with delivering distance learning to military personnel but for most lecturers it was a new experience requiring them to learn how to use new platforms and applications and adapt their resources so they could be more easily delivered online.

Quickly after lockdown, what amounted to a working party was set up to bring lecturers and technical support together online to share ideas and plan how best to deliver the modules online. A variety of elements had to be brought together, for example: what tools to use, how best to structure content on Moodle, how to engage students in a virtual environment, supporting those apprentices working in key sectors, ensuring resources were fully and easily accessible.

From these meetings came these top tips:

  • Don’t be shy to ask for help.
  • If you have time, practice with a colleague.
  • Especially at the start – go for simplicity rather than creativity.
  • It does get easier after the initial learning curve.
  • Whether a video or a quiz, keep it fairly short and snappy.
  • Encourage more informal feedback from your students on their learning experience.
  • Be prepared to respond to change with a degree of flexibility.
  • Don’t be afraid to make reasonable adjustments to your online design as teaching progresses to improve student engagement.
  • Group working (use breakouts etc) to increase interactivity and build relationships .

The team’s top tools include:

  • Screencastify
  • Vevox
  • Google Forms
  • Moodle scheduler
  • Padlet

Supporting staff online has been made easy using Google Meet or Zoom as both allow participants to share their screens. Online help is backed up by the use of a dedicated  Moodle site providing more detailed advice on moving to online teaching. For students, the use of tools like Padlet and Jamboard mean that they can continue to work collaboratively. 

Overall, the experience of the Business and Law Degree Apprenticeship has been positive, in the words of the Director: 

This has been an incredibly busy time, but everyone was determined that our apprentices were going to have an excellent summer term and the feedback has been very good from everyone involved. I am very proud of the team and the apprentices as  they have all shown dedication and professionalism throughout.”

As someone who has worked with educational technology for many years, I have been pleased and impressed with how quickly colleagues have taken to using tools they were not previously familiar with and how this has helped contribute to the positive experience students have had in moving to online learning. 

Acknowledgements 

Would like to thank Liz Sharples, Deputy Course Leader (CMDA) and Becky Quew-Jones Director for their input and quotes used.

Credit Image: Image by Alexandra_Koch from Pixabay

Guest Blogger: Adrian Sharkey – Moving Classroom Training Sessions Online

The ‘new normal’ has seen all of us adjust to working online amazingly quickly. The adaptability and resilience of those of us who deliver sessions and those of us that participate in them is one of the positive things we’ll be able to take from the lockdown. Most of us have taken to  this naturally, whilst others may have found the transition from teaching on-campus to online challenging, It’s worth looking at the techniques and tools we have used during this time and how we’ve moved our sessions from the classroom to online and been able to keep going. Mostly this is a trainer looking at transferring stand alone classroom sessions to online delivery, for teaching/lecturing there are other challenges to delivering a curriculum that will need a range of other tools to support a whole course of study, but hopefully, much of this will still be useful.

Choose your tool

There are lots of video conferencing tools that all do pretty much the same thing. You will have heard of Skype, Google Meet. Webex, a lot of organisations are using Microsoft Teams and for personal use Zoom has been pretty prominent. Preference in these will be down to personal choice but it is worth considering that your University account will give you easy access to Google Meet and Webex which have additional features  to help deliver a session (these will be covered later in the article). Webex may at first seem a more complicated platform than some of the others, but the Webex Training platform allows you to set up your session in advance, import a presentation and use integrated tools like a whiteboard and polls – it may be more difficult initially – but it is worth getting to grips with.

Design your session

Take some time to redesign your classroom session around the online tool and the online delivery techniques you feel comfortable with. Delivering online has a very different feel to being in the classroom, so ‘chunk’ the lesson plan, divide it into deliverable chunks. Take the opportunity to have another look at the learning objectives and make them more ‘efficient.’ For online delivery it may be more effective to take out the ‘nice to haves’ that work better for the classroom. If converting an all day session, this could work better as three 90 minute online sessions, consider also flipping the classroom by providing pre or post course activities/materials.

Lots of interaction

One thing to battle against when delivering online is participant drift and multi-tasking. It is really easy to be distracted, quickly check Facebook or look at emails while you’re supposed to be on a course, so consider the following:

Share ScreenAll the conferencing tools will allow you to share the screen so you can demo or present. Many other tools may be integrated such as a presentation, whiteboard, polls or quizzes.

Lots of slides  – Most presentation skills courses will tell you that less is more, online the opposite is true. Keep the session moving by changing the screen quickly and often. There doesn’t need to be loads of information on each slide, just something key, but keep them moving quickly. Forty plus slides for an one hour online session wouldn’t be unreasonable. This would obviously be different if you are delivering application training, but the principle of keeping things moving still applies.

Online chatVideo conferencing tools will generally have a chat feature, use this and get participants to ask you questions through it. It is a great way to keep participants engaged by regularly stopping to check this and dealing with anything that has been raised.

Polls/questions/quizzes – Use these throughout the session to encourage interaction. The advantage of Webex Training is that these tools are inbuilt, there is a ‘show of hands’ option and a quiz can be set up in advance of the session. There are many online quiz or audience response tools that could be utlised, things like Nearpod, Mentimeter, Vevox. Kahoot etc.

Online whiteboard – This is a great way to encourage participation in a quick activity by getting participants to write on a whiteboard that you can all see, then discuss the comments made. Again there are many of these available, but a whiteboard feature is integrated with Webex Training. With Google Meet you can use the Jamboard app, even schedule a meeting from this.

Delivery options

Depending on whether you have a small session with a few participants, or a large session with hundreds of people, you’ll want to consider your delivery options.

Meet/inviteFor a session that requires full interaction from your participants send them a joining link or meeting invitation. This can be generated from your chosen video conferencing tool.

Live streamingIf you are potentially delivering a more traditional lecture format online, this could go out to hundreds of people. Provide a live stream link and it will be possible to view the session without ‘participating.’

Record the sessionWebex and Google Meet make it possible to record sessions as do most of the other tools. Links to the recording can be published or made available on an LMS if appropriate.

MuteHaving everyone’s microphone on at the same time might cause issues, especially with a large number of participants. Get everyone to mute their mic and just unmute it when they want to ask a question or get involved. In Webex Training the trainer controls the microphones, so by default everyone can be turned off and the trainer can turn a participant’s mic on when appropriate.

Webcam – As a trainer you don’t always need the webcam to be on. If you want to focus on a demo, presentation, quiz etc. it would be better to have your camera off. It could be turned on again for a question and answer session.

Next steps

Having adapted quickly and moved what we currently deliver from the classroom to online, if we now have a new normal, then we need to consider if what we did in the classroom is actually applicable to online. This article shows there are immediate adjustments that need to be made, but longer term is duplicating a classroom session online the best way to deliver online learning? Maybe authoring tools, videos and other forms of digital creation are needed?

Check out Myport for the Webex and Google Meet articles. LinkedIn Learning has a course on the Webex Training tool, there are also useful learning paths on working and teaching remotely, as well as on the different areas of digital capability.

Credit Image: Photo by Gabriel Benois on Unsplash

Guest Blogger: Claire Tewkesbury – Lockdown And Life With No Students

As someone who thrives on routine, going into lockdown and working from home on a permanent basis has been tough. I work full time for the Students’ Union and I started to work from home permanently on the 17th of March. While it was tricky at first, I have managed to develop a new kind of routine now. 

I live in a small flat so no desk space or a spare room to work from and, with a partner who is also working from home, we’ve had to be crafty with the space that we do have. I was lucky enough to have a desk topper that converts from sit to stand bought for me but, with no desk, it sits on my coffee table instead! New routines don’t come easy but I make sure to pack down the desk, my screen and my computer each night which helps me to separate my work life and my normal life. I still run outdoors so I’ve managed to keep a small part of my normal workday routine by running in the mornings before I start work for the day. Running outdoors really helps my mental health so I’m grateful that this remains a constant in my life. 

One benefit of working from home is that I’ve actually been really productive. I’m a list keeper and I usually have quite a few items on my to-do list. I work in a student facing role meaning we usually have a lot of students coming to the door every day and it turns out, without physically being able to see students, the things I need to do on this list get ticked off a lot quicker! 

I do miss this interaction with students and I’m really proud of the ones I work with closely. They’ve adapted incredibly well during tough times and, although they’ve expressed how sad it’s been to have to wrap up their Society activities early, they’ve rallied together and dealt with it in really positive ways. We ran our Student Awards event digitally so I’m delighted that we got to celebrate our students’ achievements, albeit in a very different way. 

On top of my full-time work, I’m also a part-time Masters student at the University so I understand the impact this situation has had on them. I’m studying a Research Masters in the Faculty of Creative and Cultural Industries so a lot of my research is done individually anyway but it can be hard not having your network around you in difficult times. A lot of the students I work with were due to graduate this summer so now won’t see the many friends they’ve made until they do. 

If the current situation has taught me anything it’s that I don’t really know how to slow down even when life forces it upon you. I’m constantly working towards something or engaging in a new challenge – now I’ve finished my university coursework for this year, I’m setting up a virtual event for charity and taking a nutrition course online. But I have realised now that it’s important to give yourself downtime as well. 

Some days I’m full of motivation and still find myself working away after 5 pm and other days I have no concentration at all, but I’m learning that this is OK. I’m a big planner and like things to be just so but now I’m taking it one day at a time – learning that it’s OK for my ‘normal’ to look a little different right now. 

Photo of Claire's work station with the table flat

Photo of Claire's work station with the desk topper extended

In the photo on the left the desk topper is closed for when Claire sits down to work and in the photo on the right, the desk topper is opened for when Claire wants to stand.

 

Claire is a Student Groups Coordinator at the Students’ Union and a MRes student at the University of Portsmouth.

Image Credit: Photo by Mārtiņš Zemlickis on Unsplash

Into the unknown – part 3

Digifest (#Digifest20) runs across 2 days and provides a wide range of thought provoking sessions to engage and challenge the audience. 

Day 2 started with a keynote from Hayley Mulenda (@hayleymulenda on Twitter) that was one of the most heartfelt and eye opening talks I have ever watched called “The Hidden Filter”. Hayley talked about her experiences at university, her journey through depression and anxiety. How she felt while having to deal with family and friends all the time maintaining the focus on her learning. This is something that I can not do justice to with my attempt to write about it now. Just to say that if you ever get a chance to hear her speak, I would take it. It will demonstrate how many students are facing challenges that (depending on your age and year of study) you may never have even considered. It equally demonstrated to me that there were times in my life where I was depressed and emotionally raw but not realising it because I was in the middle of the situation, it is only when I think back and reflect that I can see the damage I was doing to myself. 

She concluded her talk with the notion that we should not rely on technology in this ‘technology driven world’ (which has become an even bigger issue at the time of writing during the COVID lockdown). We now face an even greater challenge to support each other those who may be isolated, not only literally but figuratively. (I will provide some wellbeing support and guidance at the bottom of this blog for extra reading). It is with the “Hidden Filter” that Hayley addressed that our reliance on presenting a show of permanent strength and happiness in a digital world can ultimately lead to a rise in negative and harmful experiences in the “real” world. My favourite quote of her session was “You don’t need to listen to respond, you need to listen to understand”. 

The second day was just as inspiring as the first, with sessions covering a range of ideas, however the last one, I want to mention for this series of blogs is the one hosted by Michelle Capes and Sean Randall of the Wiltshire College and University Centre. This session was on digital escape rooms and demonstrated how you could use Microsoft OneNote to create pages of questions, restricted by passwords that require you to challenge your students and get them to investigate the material. Creating riddles and puzzles that can be discovered through online research as well as having to work around physical locations to find the information. 

During this session, I was inspired to look at how Moodle may be a potential option in creating ‘Digital Escape Rooms’. I found that it was possible to recreate using a Moodle book to house H5P activities that are all set with restrictions that require a set score from a previous question. It was a quick test I did during the presentation but with more work, the idea could be developed using a range of activities and conditions within Moodle that create more a more in depth experience. What it demonstrated to me was the idea that we are often limited by our own creativity and not the technical limitations. The OneNote option being demostrated was simple but very effective!

What I realised is that often we are all working on creative solutions to problems or have ideas that we don’t elaborate on and this can lead us to the point where we are not always great at sharing those ideas that we have. With that in mind, if you have worked on something in Moodle that is slightly more interesting, or have an idea that you are not sure what to do with, please do get in touch with myself, your Online Course Developer (many of whom have kindly written for the blog) or the TEL team, and we can discuss these ideas and potential solutions. 

To close this post and my experiences of DigiFest 2020, I would recommend to everyone that can attend this event in the future, they do! It is a fantastic example of creative minds and inspiring innovations that demonstrate learning and teaching within the FE and HE sector. It has made me think about things we should be looking at for our institution and what I can personally do to inspire others with the technology we have available. It demonstrated to me that there are more aspects to the life we lead within a university that we might miss from the students perspective (thanks @hayleymulenda). We traditionally work in silos a lot of the time, and it is an easy trap to fall into, but we should be looking at how best we can connect our work with others throughout the university. There is more we can offer, but we might not see the direct value elsewhere or how others might also be able to apply it to their subject. It is a very easy mindset to create, isolating ourselves and not sharing our work or innovations. Often this is not deliberate but just one factor in how we approach what we do in our daily working life. Digifest has shown me we should be singing each other’s praises and looking at ways to connect and integrate our best practice around the university and also what we can offer the wider community (be it learning and teaching practice or what we can offer others who might use our teaching ideas in the outside world). 

Guidance and Support for Wellbeing:

21 day self care challenge – the result

At the beginning of social distancing, I envisaged that lockdown was definitely going to be a challenge for my little family, however I never anticipated how difficult it would get! Trying to work from home, both myself and my husband, homeschooling our 4 year old, whilst trying to entertain our 2 year old  (who is currently in the throws of the ‘tantrum-y terrible twos’), breaking up on-going sibling punch ups, whilst trying to keep some kind of sanity – yep it was going to be tough! Forever the optimist though, and at times, yes it has been super challenging, we managed to juggle through everything and try to remain positive and safe.

As if I didn’t have enough to concentrate on, I decided to take on the 21 day self care challenge (please see my Isolation motivation – are you up for a challengepost for more info). I was looking for that zap of energy, I felt sluggish after being cooped up in the house for 4 weeks and was in need of some isolation motivation – so I accepted the challenge. 

The challenge

The 21 day self care challenge included the following:

I had to choose 2 things to drop from my life over 21 days from the following list.

I choose:

  1.  All white carbs, or bread and,
  2.  Sugar (inc. sweets, chocolate and fruit juice)

And choose to add 2 things into my life over 21 days.

I chose:

  1. Drink 2L of water per day and, 
  2. Extra 2,000 steps a day (try to get above 10,000 a day)

So how did I do? – Focusing on the positives . . .

At the beginning of the self care challenge, I lost someone very close to me to covid and another family member had contracted the virus whilst being in hospital. It was a hard time for me and my family and restrictions around funerals made it even tougher. What we were seeing on the news suddenly became our reality and it was very real for us. Not being able to be with loved ones at such a difficult time was hard.

I’ve always enjoyed exercise and going to the gym. Exercise has helped me in the past to gain focus and control during difficult times in my life and I was keen on getting back into it. I was in the middle of Joe Wick’s 90 day plan before I fell pregnant with my second child, but I was looking for a different type of exercise, ‘not a quick HITT’, something I could escape into. I always enjoyed running at school but hadn’t ran since then. I decided to download the Couch to 5K app and give it a try. To begin with I was anxious about being able to run again but now after 6 weeks using the app – I’m loving it! It’s helped to clear my mind and it’s given me some ‘me-time’ back. Some mornings I wake up and I can’t wait to run, it’s definitely lifted my spirits and helped my mental health.

I am now able to easily get above 10,000 steps and an extra 2,000 a day on my Fitbit. As I’m exercising more I’m also finding that I’m able to drink 2L of water per day. I have more energy and feel fitter in myself.

I’ve found it hard to cut out white carbs and sugar completely, so I eat them occasionally and monitor my food/drink intake – everything in moderation. We are all going to have bad days and slip ups – it’s just remembering to not be too hard on ourselves when we do and know that tomorrow is always another day to reboot and start being good again!

Lessons learned

What I have learnt from the 21 day self care challenge is to make time for me – something that is often hard to do especially when I have a young family. I’ve also dropped another thing from the list which I feel has helped me mentally. I’ve now permanently turned off my work app notifications, this is a huge thing for me as I’m a bit of a workaholic, but my ‘family time’ is no longer interrupted by work notifications on days when I’m not working. When I am working is when I deal with any notifications and only then.

Taking a step back from online chat has helped me to re-focus on my work and what I need to get done during the day. Having a busy and very noisy current working environment, it can often feel overwhelming – it’s full on 24/7.  I’m finding it useful to make to-do lists and preparing as much as I can for each day, it helps me to stay on track with work and homeschooling and it helps the children if we have some kind of routine. If I’m able to tick off one thing on the list then I feel I’ve achieved at least one thing during the day. We are all going through our own rollercoaster of emotions and experiencing very different stresses during this unsettling time. Being kind to one another and being supportive is key to getting through this! 

I’m glad I took on the 21 day self care challenge and I think it’s a useful tool to dip in and out of when you are feeling a bit low, particularly during lockdown and looking for some motivation. It’s helped me to get back on track after a difficult time and become stronger both mentally and physically. Isolating with children, working and homeschooling, all confined to the lounge can feel at times very exhausting and claustrophobic. The 21 day challenge has helped me to remember how crucial it is to take some time out for me, even if it is a short run and breathe!

runner

 

Image credits:

Photo by Georgia de Lotz on Unsplash

Photo by Emma Simpson on Unsplash

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