Adventures in Technology Enhanced Learning @ UoP

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Guest Blogger: James Brand – Erasmus+ Staff Training: Visiting the FernUniversität in Hagen (Part 2)

This is the second of four related blog posts about about an Erasmus+ Staff Training experience to the FernUniversität in Hagen which took place in June 2018. In this post I will be discuss the learning technologies being used at the FernUniversität and some of the innovative projects that they are undertaking.

Learning Technologies and Innovations at the University

E-Assessment

A presentation of E-assessment at the FernUniversität was very interesting and eye-opening. The FernUniversität has a number of issues unique to the institution in terms of conducting e-assessments. As the number of students is so high, it is difficult to conduct online exams. For example, one of their most popular courses has several thousand students. As a member of teaching staff highlighted, the exams cannot take place at a study center as they could not ensure that all students could attend. German data and privacy laws also mean that a lot of technical solutions could not be implemented. The University, therefore, does not conduct computer-based examinations.

Hybrid Lectures

One of the elements of teaching that I was most interested in was the use of hybrid lectures. These are delivered in a lecture hall but possible only to a handful of students. The rest of the students will be watching the lecture which is recorded and streamed online and will participate remotely using Adobe Connect software. A facilitator will then help with reading out student questions and to ensure that the session runs smoothly. One of our major challenges in the Graduate School is dealing with capacity issues of workshops and ensuring adequate provision to distance learners so the hybrid lecture looks to be a possible solution.

FEU login

One major project at the University is the introduction of implementing a single sign-on through a system being called ‘FEU login’. This will involve students signing in through a single portal to give them access to a number of online services including:

  • Classroom modules (on Moodle)
  • Student email
  • Student Calendar
  • A personal area for course and personal information
  • Library services
  • Regional Study Centre information and events
  • Learning Group Finder app

Learning Group Finder App

One interesting innovation at the FernUniversität is the development of the LernGruppen Finder, (Learning Group Finder) app. This app is designed to help the distance learning students to find others to study within their region or that are studying the same subject. This app has been introduced to support students studying and to help minimise isolation that students may experience from studying as distance learners.

Other examples of digital learning innovations at the University can be found on their E-Koo blog (German language only).

Study books

One of the most surprising revelations during the week for attendees was that paper is not dead at the FernUniversität. During a visiting to their Logistics Center, the printing, and production facility just outside of Hagen, we saw the scale of their use of non-digital learning materials. Students are provided with study books to accompany their courses. These have proved to be popular with students who like to receive something tangible to go with their studies so there are no plans to discontinue this method of producing course materials. The printing facility was very impressive on its own, with all aspects of print and design, provided in-house on large production line type setup. They also handle the production of other media including CDs with teaching material, newsletters, and stationery. 

Video Studio

One of my favourite parts of the training week was the visit to the facilities of the video studio. The media production team are responsible for the production of a range of audio-visual teaching materials including talking-head videos, video lectures, podcasts, and animated videos to name a few. They are also responsible for ensuring the accessibility of materials for all learners. The media production center features professional recording studio, with green-screen, lighting and cameras all of a professional quality. This studio was comparable to studios that might be used in news or television broadcasting. The facility had clearly had quite significant investment behind it and there was acceptance among attendees that this was needed to produce high-quality distance learning. To quote a delegate, “everyone wants distance learning until they have to pay for it!”.

In my next blog post I will be discussing some of the practices being implemented at the FernUniversität to ensure the quality of distance learning provision at University. I will also discuss instructional design and the educational theory that underpins e-learning at the FernUniversität.

 

Image credits: Photographs by James Brand

Digital Capabilities?

Why do digital capabilities matter?

In 2015 the House of Lords published a report on the need to improve the country’s digital capabilities, Make or Break: The UK’s Digital Future. It was an eye opener and didn’t pull any punches. Among the findings, the report stated that 35% of existing jobs would be automated over the next 20 years and that higher education had not responded to the urgent need for re-skilling. The report goes on to outline that digital skills are all encompassing, affecting all areas of the economy including industry, agriculture, health care, financial services as well as public and consumer services.

Added to this is the expectation of students now paying £9,000 a year in tuition fees. Higher education is seen as much more of a transaction and students expect to be given the skills that make them employable. With expectations from government and students, higher education has a large responsibility in providing the relevant skills for a successful digital economy, to both staff and students.

What are digital capabilities?

Higher education agencies like UCISA and Jisc have come up with a definition and a framework for digital capabilities:

‘Digital capabilities are those that fit an individual for living, learning and working in a digital society.’

 

 

Digital capability covers a wide range of areas and is embedded in all teaching and learning. There is a big assumption that students these days are computer ‘savvy,’ and while they may spend a lot of time online and be comfortable with different applications and devices, that doesn’t necessarily translate to being able to evaluate information, analyse data, having a credible online identity etc.

The six elements of digital capability:

ICT Proficiency

Be comfortable using different devices, applications and services and know which ones to apply to particular tasks. An ability to keep up to date with ICT and deal with problems when they occur.

Information, data and media literacies

Being able to evaluate information, analyse it and present it in different settings, use data in applications like spreadsheets and databases to query it and run reports. An understanding of laws around data, like copyright and data protection. An ability to interpret and a critical approach to media messages.

Digital creation, problem solving and innovation

Present work and ideas using blogs, web pages audio and visual tools etc. Understand different digital research tools, analyse and present the results. Use digital tools in different settings to present ideas.

Digital communication, collaboration and participation

Effectively use forums, social media and other digital communication tools. Collaborate on projects and work with people from different organisations and backgrounds using productivity tools like G-suite. Use digital tools, social networking etc. to participate in online learning, professionally and personally online.

Digital learning and development

Be able to learn online, monitor progress and showcase achievements. To teach and design online learning opportunities.

Digital identity and wellbeing

Be able to project a positive digital identity across different profiles and understand the reputational risks and benefits of participating online. Use digital tools to pursue personal goals, manage work life balance online.

What next?

  • Digital capability needs to be seen as an institute wide responsibility, across all departments.
  • One of the first steps is to assess your own digital capability, this can be done using the Jisc Digital Discovery Tool, while this is aimed at staff, some institutions have used it with students also. There should be a student discovery tool in early 2018.
  • All opportunities should be taken to embed digital capability into the curriculum, staff and students should be encouraged to co-create digital resources.
  • Example digital capability profiles for staff (including support staff) and students. Jisc have made a start on this.
  • Make digital capability part of everyone’s Continuous Professional Development (CPD) and Performance Development Review (PDR).
  • Look at certification and accreditation.
  • Encourage digital good practice, offer rewards for innovative digital teaching and for student achievement.
  • Provide the digital infrastructure and university wide tools to allow students and staff to develop digital capability.

Further resources

Technology Enhanced Learning Team in DCQE

The IT Training Team in IS

Jisc – Building digital capability

The 2017 UCISA Digital Capabilities Survey Report

Jisc – Student digital experience tracker 2017

Dame Martha Lane Fox – Richard Dimbleby Lecture

@adrianjsharkey

image credits: https://www.jisc.ac.uk/sites/default/files/digital-capability-model-wide.jpg

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Assessed Videos

Assessed Videos is a solution developed by the TEL Team to simplify the administration processes of recording a student (or group of students) for assessment. Recordings are shared privately between the assessor and the student just as a written assignment would be. The process is so simple it has been used in class whilst students have given short presentations one after the other with the recording available to the student for review before the end of the session.

Utilising our TechSmith Relay Server (formerly Camtasia Relay) and the TechSmith Fuse mobile app (available on Android, iOS and Windows devices), a video is taken by the mobile device and uploaded to the central server where metadata such as the student’s ID number and details about the recording are stored in a database and used to assign viewing rights. As a lecturer on a really basic level, all you need to do to use this service is start a recording, stop a recording, select the appropriate profile from a dropdown list when uploading the recording and enter the student’s ID number in the description field. After five minutes (longer for high definition video, longer recordings and at peak times) the recording is available for both you and your student to view at http://relay.port.ac.uk/assessed/ where you can both log in using your standard UoP details. All of your videos will be available from one simple navigation page, so no need to remember lots of URLs or save numerous emails.

Whilst working closely with early adopters of this technology/solution, it has become clear that sometimes we can save you even more time by batch processing some of the metadata for you. For example between X and Y dates you might like all of your recordings to have similar titles .e.g ‘U12345 Assessment 1 – student number’. This can be arranged for you so that all you need to do is enter the student number in the description field as described above, rather than completing the title field each time in addition. We can also ensure that all of your recordings are shared with a colleague and vice versa – particularly useful if you team teach. Have an external examiner? No problem, we can create an account for them and share either all or just a selection of your recordings with them.

For each recording, the owner (and any markers) have space to enter a numerical grade out of 100 and also complete a comments box, but that is no reason to limit yourself with the type of feedback you could be providing. Why not film yourself talking to the camera? Simply enter the ID number for the student you are providing feedback to in the description field. Or if you are a little camera shy you could use Relay on your computer to record your screen, perhaps allowing you to add an audio comment alongside a marking grid that you might be completing for the student? If you make a number of recordings throughout the year, you can even set a written reflection exercise with your students who can reference each recording with the direct URL – their recording is still private between you and them as nobody else can view that URL without permissions.

There is both a ‘quickstart’ and a more detailed user-guide available to download from http://relay.port.ac.uk/assessed/ but if you have any questions or would like a demonstration of the system please contact the TEL team at elearn@port.ac.uk for assistance.

Flipping the classroom

“The Flipped Classroom” (CC BY-SA 2.0) by AJC1

Over the last few years the convenience of creating a multimedia recording has improved to such an extent that it is now very feasible to enhance the interactivity of contact time with students by recording content that can be passively consumed by students and providing it to them in advance of the valuable timetabled contact time. It requires an initial investment of time but with a bit of careful planning the recordings can be used for a number of years without the need for revision, potentially saving you time in the future as well as removing some of the stress of trying to squeeze all your teaching content into a finite number of lectures and also creates a resource for students to revise from and a reference you can use when providing feedback.

The concept is that you can pre-record content that would normally be presented as a lecture. This can be done without the audience of students which can be a stressful environment, with large lecture theatres, disruptive murmurings in the audience and  audio-visual equipment not always performing as expected. This content can then be viewed by the student at their leisure, at a time when they are receptive to learning, fitting in around part-time employment and other commitments. Time that would normally be spent lecturing can then be repurposed as an engaging student-led session, affording the students time to ask any questions that may have arisen from consuming the content or by working through examples in class – important reflective aspects of learning which are all too often sacrificed in order to cover the all the content of the curriculum. Some may argue that lecture time is not saved as it is invested early in the process to make the recordings, which is true. However, producing a recording of a lecture that is presented multiple times (for example, in large courses), which can also be reused in the following semester or year, can save time on delivering content.

Here at the University of Portsmouth we have a variety of technologies that can assist you with ‘flipping the classroom’ and making your content more engaging, which will both enhance your teaching, and more importantly, improve the students’ learning.

New for the 2016 academic year we have a full lecture capture system for the first time. The UbiCast system is available in a limited number of venues and is now fully operational in the big lecture theatres of Park (Room 2.23 and Eldon West (Room 1.11). It is also available in the Grad School (Room 4.09, St Andrew’s Court) and there is a small seminar room equipped in Dennis Sciama (Room 2.02) where it is intended that content could be created in a ‘studio’ environment without the audience, i.e. for a flipped classroom. DCQE also have a mobile recording unit that can be requested via: elearn@port.ac.uk.

Members of Technology Enhanced Learning will setup the equipment in a suitable venue (please note 30 minutes setup time is required). The UbiCast system will record audio, the content of your screen and video of you presenting – which in the large lecture theatres of Park and Eldon will track you as you walk around the presentation area.

Well established at the University but often underestimated is Relay, a system for capturing screen and audio. In many cases this is all that is required for flipping the classroom – a video of the presenter does not always add value to the content. Relay is available on all standard build PCs via the MyApps portal or can be downloaded from: http://relay.port.ac.uk/ to your personal PC or Mac.

Please note to use Relay you may require a microphone (if the one in the classroom is not connected to the PC), we recommend a simple USB microphone that is easy to carry around. If you need to walk around whilst presenting try a wireless USB microphone such as the RevoLab X-Tag. If you have a webcam, then this can also be incorporated into the Relay recording as a picture in picture (appearing over the content in the bottom right-hand corner) although we would not normally recommend this as it can block some content and may be distracting to the viewer.

Fuse is a free mobile app developed by TechSmith (the developers of Relay), compatible with Android, iOS and Windows mobile devices. Fuse utilises the camera and microphone of your mobile device to record video and upload it to the Relay server where it can be processed and hosted in Compass to easily embed into your Moodle unit(s). If you don’t need a visual from your computer screen or document camera to get your message across why not utilise Fuse to add an introductory video or an interview of a subject specialist to your Moodle unit?

Learning Technologies Conference 2017 – Reflection

The 2017 Learning Technologies conference took place on 1st and 2nd February. There were two sections to the conference, the paid sessions and the open floor with free talks. The free talks were to some degree or other essentially sales pitches from trade stands on the floor. That being said, they did attempt to not be too “salesy” and provided some very useful ideas and concepts.

Learning Technologies to me implied educational technologies and this is very true about the subject matter and stands of the show, however, it looked at a wider sphere of corporate learning and systems that develop the skills required to train and enhance business learning.

I was keen to listen to as many of the shows as I could and had plenty of choice with about 81 free session to choose from. 11 Theatres (Open floor spaces) with sessions on a wide range of topics and varying perspectives on similar topics.

For the rest of this post I will summarise my notes from each session with key points that will help with your eLearning.

The sessions I attended were:

  1. Beyond the Buzz: use social learning to supercharge your training program
  2. Transforming the real learner experience
  3. OMG not another seminar about eLearning
  4. Harnessing the power of social learning
  5. (Traditional) eLearning is dead – here’s what the future holds
  6. Meet the modern learner: digital strategies to engage millennials

Beyond the Buzz: use social learning to supercharge your training program

Hosted by Docebo.

The session was ironically a lot of buzzwords and talked very little in depth about anything however the main focus was around the 70:20:10 model for learning.

Looking at how to blend formal, experimental and social learning with the split being 70% on real life experience, on the job experience and tasks and problem solving encountered through real world problems. 20% can be achieved through observation and social environments. The final 10% from traditional formal training including both face to face and online training.

It stressed that click through learning objects that are created as digital learning that might give you a quiz score and a tick to say the training is complete are not the only option to learning (This was actually a key feature of many of the presentations).

A progress line was illustrated along the Who/What/When/Why/Where idea that featured the focus of Who are the champions of the company, What can they share and offer, When can they offer this and how, Why should the information be learned? A reward system for the learner to achieve goals towards many tasks and Where can this all be hosted or acquired for others to develop their knowledge, A central location for knowledge transfer that is simple and easy to investigate is key to the process.

As this wasn’t a direct sales pitch some of the answers were left to the potential to talk to them on the trade stand and look at the product that they offer.

Conclusion:

It was an interesting starting session for the conference and looking back at my notes it actually echoes through all the session I attended. It offered a model of learning with experts available to talk through this, however reading subsequent literature the 70:20:10 model of learning has had criticism leveled at it towards the effectiveness of the model.

Transforming the real learner experience

Hosted by David Perring from Fossway.com

This session looked at the statistics behind a learners needs and key importance drivers, starting with “What makes a compelling learning technology?”

It was argued that as developers and educators we should hold higher ambitions than just acceptable. The role of acceptable is not adequate in the 21st century learners portfolio and each resource should be able to offer a great user experience and provide the information.

The question of key drivers behind what influences a good learning platform were ranked:

  1. Usability
  2. Deliver engaging learning experiences
  3. Expertise
  4. Ability to deliver learning impact
  5. Quality of partners and support
  6. Learner engagement features.

It was then asked, How can we improve with the increase in demand from many organisations to have more solutions for their learners to access content.

Surprisingly the figures had video resources as the key improvement, followed by Mobile, Blended and User generated content.

The top 5 demands of what a learning platform should offer the students were:

  1. Learner engagement
  2. Mobile learning
  3. Social / Collaborative learning
  4. Analytics and dashboard features
  5. A Virtual Classroom.

Many organisations focus on the short term operational performance but lose site of the long term and need to have a future readiness that can adapt to changing market places and challenges.

Fossway have developed PLASMA Learning.

Plan – What do I need to know?

Learn – How can I learn?

Apply – How am I using the information?

Sustain – What am I doing to achieve the long term learning goals?

Measure – How well am I doing with my targets?

Analyse – Where do I need to go next?

This model takes experiences that we want to create and looks at how to use the technology we have available to achieve that. Real learning experiences are not just the technology  but how we use it to engage the learners own learning.

It is not possible to assess learning through checklists and tick box activities, it is developed through a story and describes a journey of what a learning experience should be.

Conclusion

This was the most interesting talk of the day with a real look at the data behind the student experience. It clarified many of the ideas that we all now understand behind student learning and how the technology is key to the learner experience but is not the central point.

OMG. Not another seminar about eLearning

Hosted by Learning Heroes.

The presenter was very candid about the purpose of these free seminars and how they were offered to them due their investments in the show. The short session was focussed on old elearning skill vs the new skills required. The old model looked at the creator of resources, In-house production of materials. The new model it was argued was as the curator of materials. These would be a person that can gather information from multiple sources and evaluate the experience of other experts rather than being a subject matter expert. The ability to think laterally and find content for free over expensive charged for content.

This last part was not just about it being completely free but developing the model of a singular paid for experience per user, when you can source and disseminate materials for unlimited usage.

Conclusion

This was a very short session that felt under prepared (especially compared with the previous session). It had a the glimmer of a great idea regarding the way subject experts should develop and curate their learning information but it was lost in the fact the slides were uninteresting as was he about delivering it.

Harnessing the power of social learning

Presented by AstraZeneca

This felt irrelevant to me as from the start they were talking about compliance training for a corporate audience, however they underlined their ability to take a small team of developers and produce a resource that was beneficial to all the people within the company that required training.

The key message was that they got the end user to record and share their experiences of learning, and get others to ask questions of that experience so that everyone was learning from everyone else a little each day.

The importance of story telling and keeping information simple and understandable with the learner helping take the subject matter and distilling it down into relevant examples that then develop overall understanding.

They created a search feature for the question “How do I?” that provides each user with a blend of experience and activities that enable the learner to reach the answer to the question.

It showed again how it’s not just a tick box exercise to say you now understand the subject, or pass a test to show competency but an ongoing process of learning and reflection.

Conclusion

The session was interesting to hear a case study for the Fuse Universal product, but was focussed on compliance training.

The confusion for me came when after they finished the talk the showed a video (shot like a documentary) that was essentially the talk again. It felt that they had spent all this money on a video and decided they had to show it.

Traditional eLearning is dead what the future holds

Presented by Juliette Denny of Growth Engineering

This was the presentation that OMG (See above) wanted to be. The presenter was also dressed as a superhero (did I miss that bit out before?) but had a very positive attitude, well designed presentation and had worked hard to get the content and message to be understood.

They key point raised was this; eLearning assumes one off learning is effective. Create one resource, tick a box and you have learnt the subject. This is a flawed concept. Bloom’s Taxonomy was brought in and the idea that the goal should be to change behaviour of the learner, and key to that is making learning fun. Entertainment beats education, people want to play games and they gravitate to what they like. Learning can be seen as boring, but why should that be the case? Research from the University of Colorado shows that game based scores for activities are 11% higher than the equivalent standard test.

Mobile learning is also over taking traditional desktop learning, so the need to make content that is fun and engaging, competitive as well as multi device friendly is a major task. She posited that the human attention span has gone from 16 seconds to on 8 seconds (less than a goldfish at 9 seconds). This was why micro-learning is a more efficient way of learning for current students, apparently 17% more efficient but I was unable to get the data source for this.

Echoing back to the opening session of the day the idea of social reinforcement with 90% of learning being informal and the social aspect is the bridge into changing and adapting the learning behaviour. The idea is to make each area campaign driven and more exciting.

Conclusion

This was a very enthusiastic session and passionate towards the product that was being sold (albeit indirectly). Growthengineering.co.uk is the framework for creating competitive games that feed into their own LMS/VLE platform. They are working hard to change the approach taken by corporate clients but I am not sure that it would transfer to HE.

Final Thought

The conference was extremely interesting with a large selection of products on offer. The free seminars were interesting despite being a little sales orientated, there was still a lot of information worth reflecting on and transferring into our future decisions.

I still have a bag full of flyers to investigate and decide what might be worth considering for implementation.

The conference was vast and I hope to attend again next year as it drives learning within the business sector which will tie to what a HE institution should be offering students who study while on placement or within a role. For free, it was worth the money!

Image credits: http://www.learningtechnologies.co.uk/

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