Adventures in Technology Enhanced Learning @ UoP

Tag: students

AI and Higher Education: Is it time to rethink teaching and assessment?

On 22 February I took part in a roundtable debate on the topic “AI and Higher Education: Is it time to rethink teaching and assessment?”, the event being organised and facilitated by Graide, a UK-based Ed Tech company that uses AI to provide improved feedback in STEM subjects. (I dislike the term ‘artificial intelligence’ in this context, but I think I am fighting a losing battle here. In the interests of clarity, I’ll use the term AI in this blog post.) 

Given the recent furore around generative AI, and its ability to create human-like outputs, Graide thought it would be timely to bring together a variety of voices – senior managers, academics, developers, students – to discuss the potential impact of this new technology on higher education. I was joined on the panel by Bradley Cable (student at Birmingham University); Alison Davenport (Professor of Corrosion Science at Birmingham University); Ian Dunn (Provost of Coventry University); Manjinder Kainth (CEO of Graide); Tom Moule (Senior AI Specialist at Jisc); and Luis Ponce Cuspinera (Director of Teaching and Learning at Sussex University).     

It was fascinating to hear the range of opinions held by the panel members and by the 400+ people who attended the event (and who could interact via polls and via chat). If you are interested in my opinion of the technology then you might want to watch a recording of the debate; alternatively, in the paragraphs below, I’ll attempt to summarise my feelings about Bing, ChatGPT, and similar programs.

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It is easy to see why there should be fears about this technology, particularly around assessment: students might pass off AI-generated content as their own. Critics of the technology have numerous other, entirely valid, concerns: the models might produce biased outputs (after all, they have been trained on the internet!); companies will presumably start to charge for access to AI, which raises questions of equity and digital poverty; the output of these models is often factually incorrect; and so on and so on.

But this technology also possesses the clear potential to help students learn more deeply and lecturers teach more effectively. 

I believe that if we embrace this technology, understand it, and use it wisely we might be able to provide personalised learning for students; design learning experiences that suit a student’s capabilities and preferences; and provide continuous assessment and feedback to enable students themselves to identify areas where they need to improve. The potential is there to provide at scale the sort of education that was once reserved for the elite. 

Note the emboldened if in the paragraph above. To obtain the outcome we desire we need to embrace and explore this technology. We need to understand that the output of large language models relies on statistical relationships between tokens; it does not produce meaning – only humans generate meaning. And we need to use this technology wisely and ethically. It is not clear at this point whether these conditions will be met. Instead, some people seem to want to shut down the technology or at least pretend that it will have no impact on them.

I have heard numerous academics respond to this technology by demanding a return to in-person, handwritten exams. (Would it not be better to rethink and redesign assessment, with this new technology in mind?) I have even heard some lecturers call for a complete ban on this technology in education. (Is that possible? Even if it were, would it be fair to shield students from tools they will have to use when they enter the workforce?) 

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Fear of new technology dates back millennia. Plato, in the Phaedrus, a work composed about 370 BCE, has Socrates argue against the use of writing: 

“It will implant forgetfulness in their [the readers] souls. They will cease to exercise memory because they rely on that which is written, calling things to remembrance no longer from within themselves, but by means of external marks.”

Ironically, we only know about Plato’s argument against writing because it was written down.

More recently, some critics argued that the introduction of calculators would impair students’ mathematical ability. (The research is clear: children’s maths skills are not harmed by using calculators – so long as the devices are introduced into the curriculum in an integrated way.)  Even more recently, some people argued that spellcheckers would impair students’ ability to spell correctly. (It seems the reverse might be the case: students are getting immediate feedback on spelling errors and this is improving their spelling.)

Perhaps it is a natural human response to fear any new technology. And in the case of generative AI there are legitimate reasons for us to be fearful – or at least to be wary of adopting the technology.

But the technology is not going to go away. Indeed, it will almost certainly improve and become more powerful. I believe that if we are thoughtful in how we introduce AI into the curriculum; if we focus on how AI can support people to achieve their goals rather than replace people; if we produce a generation of students that use the technology effectively, ethically, and safely – well, we could transform education for the better.  

Credit Image: Photo by Stable Diffusion 2.1

Lockdown Learning Fatigue – How can we re-engage drifting students

Amy Barlow, National Teaching Fellow and Head of Academic Development reflects on how in TB2 ‘Connection and Belonging’ should be the priority curriculum activities 

Universities first went online in lockdown, March 2020; webcams were fired up, adrenaline was high and we were all navigating teaching from a place of unfamiliarity and novelty while the sun shone outside. Our pets and children became part of the daily Zoom on-screen family as tails hovered across the screen and toys were passed to Mum or Dad during calls. ‘You’re on Mute’ became the unspoken mantra of the working day. Restricted trousers and heels were replaced by comfortable joggers and leggings – it was academia Jim but not as we knew it.

Fast forward to February 2021 and the prolonged need to teach online, during another lockdown (in Winter this time) has resulted in a sense of fatigue for many staff and students. It’s been months since some of our students have been physically on campus and seen their peers and tutors. The ebb and flow of each semester starting and beginning haven’t been felt. They have not experienced the celebratory feel on campus when their assignments are finally all handed in and they have not revelled in the social buzz of navigating their new timetable as teaching resumes and new exciting subjects take centre stage. Lockdown learning fatigue has settled heavily on the shoulders of many and there is a growing concern for their progress when attendance is minimal and much of the well designed self-directed learning is missed, or engaged with, out of sequence. The blend of online tools and the skillset of colleagues, to deliver distance learning is at an all-time high – but how can we bridge the disconnect that seems so apparent for some lecturers staring at empty discussion boards and sitting patiently in silent Zoom rooms?

Studying has become a lonely activity and the multiple ways students orientated their studies previously have stopped. Although on the plus side lockdown has taken away many distractions and time pressures, it has also brought with it a learning environment that has many new barriers especially in terms of mental health and wellbeing. Staying on track week to week and navigating multiple module pages in the VLE is a new method of time management required from students.  In terms of community, the face-to-face interaction and ‘get to know you’ activity which scaffolds peer groups and support structures for students have been diminished. For example, the chats walking out of lectures, the informal opportunity to meet over coffee and a safe space to ask their friends questions are no longer a learning resource available to them. It’s this period of orientation to new modules which is so crucial to the curriculum gaining momentum and to students staying on track. 

Over time, withdrawal from study may escalate into missing a week, or weeks of teaching and then feeling that re-engaging, or attending the Zoom taught session is too much to face. A student, for example, may feel overwhelmed. Some may just feel uncomfortable studying in bedrooms and attending online classes in this private space. Ironically, they are disengaged from the one shared learning experience and readily available support structure which may help them. If they get out of sync with their peers and the module content, it is understandable that they may not want to join in,  feeling embarrassed for not completing the prep work they may have been set. Logging into Moodle may seem daunting when done sporadically – all of sudden there are new posts, everyone is chatting and answering questions and it’s a confusing picture.  This Learning Well resource is useful to help students understand why they may find it hard to concentrate when they are feeling anxious and overwhelmed. It’s on our course and department pages but is a good tool to bridge the subject with them.  Many courses saw at the end of TB1 that all of these factors had resulted in a last-minute assignment panic for many. This was seen when views of recorded sessions spiked in the days prior to deadlines and demand for one-to-one catch up sessions increased. 

Meeting the needs of this students group is new territory for teachers everywhere, who are also battling with their own lockdown fatigue and the challenges of home working. 

So, how can we re-engage students during a time of lockdown learning fatigue?

View our top tips to Re-Engage here.

There is no quick fix. There are, however, some simple steps that can be taken to bring students back into the online learning space. To re-engage and help them all to feel on track – but most importantly relaxed about their studies so they can learn. They need to understand that everyone (including their lecturers)  are sharing the same struggles and anxieties as they are. It’s safe to speak up and share that they feel a bit lost – no one will judge them, they can catch up – it’s all there on Moodle if they feel able to work through the scaffolded learning activities that are set in small chunks. Importantly, they work together as a team to help each other succeed in a difficult time. 

A key recommendation is focusing on the first, three weeks of the module being fun, accessible and social-based around fascinating disciplinary content. This time is make or break in terms of engagement. Then bring in further social, low-pressure activities as the module progresses. Students may not want to keep their videos on during zoom sessions, that’s fine – perhaps a quick wave at the start and a commitment from everyone to communicate with the chat function would help the group to get to know each other. Informal drop-in sessions have been successful in our Faculty of Business and Law to create a social online space to ask the questions that may otherwise seem stupid. For example, setting clear expectations about participation is key, but don’t just tell the students what you expect, ask them to discuss what they think is fair:

Would they like to use their videos during calls? 

Would they expect to contribute to the VLE activities every week or every few days? Are they happy to be part of a group chat (e.g. Whatsapp) just for this group? 

Should all sessions be recorded and available for those who didn’t attend? 

What should they agree to do if they feel they are falling behind?

How will they hold each other to account?

What will the group do if they are confused or have missed content?

Icebreaking and ‘Get to Know You’ activities could feature at the start of each week not just at the start of the module. Many small steps early on can make a big difference – 

Read more at our Re-Engage resources 

Are you struggling with engagement on your module and could use some fresh eyes or advice? Contact your Academic Development Liaison for support :

Faculty of Science – amy.barlow@port.ac.uk

Faculty of Technology – catherine.murgatroyd@port.ac.uk

Faculty of Business and Law – andy.clegg@port.ac.uk

Faculty of Creative and Cultural Industries – stuart.sims@port.ac.uk

Faculty of Humanities and Social Sciences – andre.van-der-westhuizen@port.ac.uk 

 

Credit Image: Photo by Chris Montgomery on Unsplash

Top 4 Moodle Questions – Part 2 Students

Are you a new student at the University or a returning student? How has the start of Teaching Block 1 (TB1) gone so far for you? There’s just so much to think about and everything’s so different, this year more than ever. Don’t worry in a few short weeks time, things will start to fall into place and it’ll be like you’ve been here for ages. Welcome to the University of Portsmouth.

Last week’s blog post looked at the Four Top Moodle Questions for Staff, so this week we’re looking at the most frequently asked questions from students. As you’re aware many educational institutions use one form or another for their virtual learning environment (VLE) and here at Portsmouth, we use Moodle. So here are the top four students questions:

Q1) I’ve logged into Moodle and I can’t see any information, where are my modules?

This question normally starts being asked as soon as the students finish registering at the university, which can be even before Induction week!  Hopefully, by now all the students that have Teaching Block 1 (2020/21-SMSEP) and Year-long (2020/21-SMYEAR) modules can now see their sites on their dashboard. Modules are hidden from student view so that the sites can be updated and are usually released by the lecturer in their first taught session with students. This isn’t written in stone and the lecturer can unhide the site any time once the module is ready.

Q2) I’ve got some modules, but some are still missing, can you add them to my Moodle dashboard?  

Teaching Block 2 (TB2) modules are normally kept hidden until the beginning of Teaching Block 2, which this year starts on Monday 8th February 2021. Some lecturers release these modules before January but others prefer for students to view their material in chronological order.  If you’re still missing modules in February 2021, please contact us at the servicedesk@port.ac.uk so we can investigate the issue further.  

Q3) Where can I find my timetable in Moodle? 

The answer to this question is, you won’t be able to find your timetable in Moodle.  Your timetable can be found on MyPort. Once on MyPort scroll down the page until you come to the three main sections ‘Application’, ‘Manage my course’ and ‘Services and Support’. In the middle section ‘Manager my course’ you’ll see the title ‘My Timetable’, click on here. Once you’ve logged in using your student ID  you’ll see your calendar with your timetable on, you can look at it daily, weekly or monthly. The information shown is the length of the lecture, the building where your lecture is taking place, plus the room number, along with the title of the lecture.

Three sections taken from My Port they are ‘Application’, ‘Manage my course’ and ‘Services and Support’.

Q4) I’ve been given the wrong year modules. Why do my modules end with the date of the last year?  

This question normally appears in January and may not happen this year as the codes now include both years that the academic reflects. Most academic Undergraduate courses begin in September/October and end in July, so regardless of which Teaching Block it is, the module will include 2020/21. It is the year that August/September starts in, which indicates what year appears on the code and not the calendar year. So in January 2021, you’ll see that your modules will end with 2020/21-SMJAN.

We hope you find this blog post useful and that maybe it’s preempted some questions, but either way, don’t forget to contact us for further assistance should you need it by emailing us at servicedesk@port.ac.uk.  

Good Luck with your studies!

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