Adventures in Technology Enhanced Learning @ UoP

Tag: experience (Page 2 of 3)

Guest Blogger: James Brand – Erasmus+ Staff Training: Visiting the FernUniversität in Hagen (Part 4)

This is the final blog post about about an Erasmus+ Staff Training experience to the FernUniversität in Hagen which took place in June 2018. In this post I will summarise the keynote presentation that concluded the training week and reflect on my experience of attending an Erasmus+ Staff Training experience.

Keynote: The Future of Distance Education: Mind the Gaps – Professor Mark Brown

One of the highlights of the week was the inspiring keynote presentation from Professor Mark Brown, Director of the National Institute for Digital Learning at Dublin City University. Professor Brown discussed the future of distance learning and the work being done at DCU.

Professor Brown also highlighted the importance of having a philosophy for delivering distance learning and explained some of the key principles that constitute a DCU programme and a DCU student. At DCU distance learners are referred to as being part of DCU Connected or as “connected learners” and this is part of the student experience that they have envisioned for their learners. They also refer to their learning technologies as part of a suite known as “the loop”. The loop includes Moodle and various other learning technologies and personal tools that a student may use and that might connect learners in the course of their studies. However, DCU avoids referring to systems as Moodle or their students as distance or online students, as this is just the mode of delivery. This is also linked with the negative view of technical determinism, that we should not be rushing to follow technological innovations, instead, we should be considering what is best for education. The quote featured in the presentation, “The future is not something we enter, the future is something we create” is something that resonated in this session and something that we should consider as a University.

A number of different aspects on the future of digital learning were also discussed in this presentation including MOOCs and the global Higher Education market. Professor Brown’s presentation can be found on Slideshare.

Conclusion

The Erasmus+ staff training week I attended was a fantastic opportunity to visit a University which specialises in distance education. I was able to learn from the Fernuniversität through workshops and by visiting their resources. I was able to network with colleagues from the institution and also with attendees from across Europe. The training week provided an opportunity to gain knowledge of HE practices from other European institutions, discuss and share ideas with fellow participants and also take part in the of the cultural exchange of visiting another country.

I would highly recommend the Erasmus+ staff training weeks to staff as personal and career development opportunity. I have made new networks and now have an understanding of HE in a global market. If you would like to know more about Erasmus+ staff training activities please see the Erasmus intranet website.

Image credits: Photographs by James Brand

Guest Blogger: James Brand – Erasmus+ Staff Training: Visiting the FernUniversität in Hagen (Part 3)

This is the third of four related blog posts about about an Erasmus+ Staff Training experience to the FernUniversität in Hagen which took place in June 2018. In this post I will be discussing initiatives that the FernUniversität  has implemented to ensure the quality of distance learning being delivered at the University. I also mention the instructional design approach and educational theory that underpins e-learning at the University.

E-teaching Certificate

One of the benefits that the FernUniversität offers to staff is a recognised qualification in e-learning for practitioners at the University in the form of an E-Teaching Certificate. This is an internal training programme available to teaching staff at the University, the course takes on average 1.53 years to be completed. The course is made up of a number of fundamental workshops including Introduction to didactics, Overview of FernUni-Tools, E-Learning and Law, Evaluation, E-Assessment, Documentation, and reflexion (individual), Peer observation of teaching (kick-off workshop). There are also a number of electives which can be taken as part of the programme and concludes with an e-teaching project which involves the planning, implementation, and evaluation of a project with a peer overview observation element. This training is delivered as a mixture of online and blended learning. This programme has proved to be very popular and is in high-demand from staff. There were several requests as to whether the University offer the course externally but unfortunately they are not able to!

Instructional Design

Instructional design and didactics were topics that raised throughout the training week. Dr. Ada Pellert, President of the FernUniversität, in her welcome to attendees of the training week said that previously there had been an absence in the expertise of instructional design at the University. This is something that they are trying to improve by working with academic staff and the introduction of the E-Teaching Certificate.

A session from Dr. Theo Bastiaens, Vice-President for Digitalisation and International Affairs, on Instructional Design was informative and discussed many aspects of delivering education. This included discussion of the psychology of learning and major learning theories. The importance of having a learning philosophy was also emphasised during the session. Dr Bastiaens also explained the use of learning patterns, the framework for high-quality distance learning, that the University encourages staff to follow.  One important statement on the use of technological innovations in learning was that “Technology is not a solution – it is a tool to make education easier. This is why instructional design theory is important. It’s all about your approach to teaching and learning.”

Like the University of Portsmouth, the FernUniversität also uses Moodle as its Learning Management System (LMS). A number of presentations during the week highlighted how support staff at the FernUniversität had worked with academic staff to develop their courses on the LMS into high-quality template designs to improve the student experience. A number of courses had been relaunched with a face-lift and with new approaches to maximise learning. Presentations from a number of academic staff highlighted the course design of the online and blended elements. In the Faculty of Law, all courses featured an introductory video from a lecturer. I could see many elements of best practice in the work of colleagues at the University of Portsmouth. The University is also using H5P to develop learning materials on Moodle.

One of the things highlighted was the need to be aware of different academic cultures and allowing academic freedom is important when considering course design and the use of the LMS. For example, the Faculty of Mathematics had a very different approach to the Faculty of Law.  This is something that I’ve been aware of for a long time at the University of Portsmouth but it had not really resonated until hearing it at a different University.

In my final post post I will be reflecting on my experience of undertaking an Erasmus+ Staff Training week and I will also summarise the keynote presentation that concluded the training week.

Image credits: Photographs by James Brand

Guest Blogger: James Brand – Erasmus+ Staff Training: Visiting the FernUniversität in Hagen (Part 2)

This is the second of four related blog posts about about an Erasmus+ Staff Training experience to the FernUniversität in Hagen which took place in June 2018. In this post I will be discuss the learning technologies being used at the FernUniversität and some of the innovative projects that they are undertaking.

Learning Technologies and Innovations at the University

E-Assessment

A presentation of E-assessment at the FernUniversität was very interesting and eye-opening. The FernUniversität has a number of issues unique to the institution in terms of conducting e-assessments. As the number of students is so high, it is difficult to conduct online exams. For example, one of their most popular courses has several thousand students. As a member of teaching staff highlighted, the exams cannot take place at a study center as they could not ensure that all students could attend. German data and privacy laws also mean that a lot of technical solutions could not be implemented. The University, therefore, does not conduct computer-based examinations.

Hybrid Lectures

One of the elements of teaching that I was most interested in was the use of hybrid lectures. These are delivered in a lecture hall but possible only to a handful of students. The rest of the students will be watching the lecture which is recorded and streamed online and will participate remotely using Adobe Connect software. A facilitator will then help with reading out student questions and to ensure that the session runs smoothly. One of our major challenges in the Graduate School is dealing with capacity issues of workshops and ensuring adequate provision to distance learners so the hybrid lecture looks to be a possible solution.

FEU login

One major project at the University is the introduction of implementing a single sign-on through a system being called ‘FEU login’. This will involve students signing in through a single portal to give them access to a number of online services including:

  • Classroom modules (on Moodle)
  • Student email
  • Student Calendar
  • A personal area for course and personal information
  • Library services
  • Regional Study Centre information and events
  • Learning Group Finder app

Learning Group Finder App

One interesting innovation at the FernUniversität is the development of the LernGruppen Finder, (Learning Group Finder) app. This app is designed to help the distance learning students to find others to study within their region or that are studying the same subject. This app has been introduced to support students studying and to help minimise isolation that students may experience from studying as distance learners.

Other examples of digital learning innovations at the University can be found on their E-Koo blog (German language only).

Study books

One of the most surprising revelations during the week for attendees was that paper is not dead at the FernUniversität. During a visiting to their Logistics Center, the printing, and production facility just outside of Hagen, we saw the scale of their use of non-digital learning materials. Students are provided with study books to accompany their courses. These have proved to be popular with students who like to receive something tangible to go with their studies so there are no plans to discontinue this method of producing course materials. The printing facility was very impressive on its own, with all aspects of print and design, provided in-house on large production line type setup. They also handle the production of other media including CDs with teaching material, newsletters, and stationery. 

Video Studio

One of my favourite parts of the training week was the visit to the facilities of the video studio. The media production team are responsible for the production of a range of audio-visual teaching materials including talking-head videos, video lectures, podcasts, and animated videos to name a few. They are also responsible for ensuring the accessibility of materials for all learners. The media production center features professional recording studio, with green-screen, lighting and cameras all of a professional quality. This studio was comparable to studios that might be used in news or television broadcasting. The facility had clearly had quite significant investment behind it and there was acceptance among attendees that this was needed to produce high-quality distance learning. To quote a delegate, “everyone wants distance learning until they have to pay for it!”.

In my next blog post I will be discussing some of the practices being implemented at the FernUniversität to ensure the quality of distance learning provision at University. I will also discuss instructional design and the educational theory that underpins e-learning at the FernUniversität.

 

Image credits: Photographs by James Brand

Guest Blogger: James Brand – Erasmus+ Staff Training: Visiting the FernUniversität in Hagen (Part 1)

This is the first of four related blog posts about about an Erasmus+ Staff Training experience to the FernUniversität in Hagen which took place in June 2018.

Introduction

I was recently able to take part in an Erasmus+ Staff Training week to the FernUniversität in Hagen, Germany. Hagen is a city located in the North Rhine-Westphalia region of Germany and the FernUniversität (fern meaning remote in German), is the largest distance learning University in Germany with 80,000 students.

The staff training week was a unique experience to learn from a leading distance learning University, understand the German Higher Education system and to also a fantastic cultural exchange experience. The training week was well attended by delegates from various European Universities, including a number from distance learning Universities. The training week featured a number of workshops, presentations and discussions as well as opportunities to visit the facilities of the University. There were also a number cultural events arranged including a visit to a castle and an excursion to the nearby city of Dortmund.

The following is a summary of some of the things I learned during the week from attending presentations, visiting facilities and speaking to staff at the University:

About the University

The FernUniversität is the only German teaching distance learning University in the world. As expected, most of their students are based in Germany and the bordering countries where German may also be spoken. However, it was interesting to see that they also have students as far afield as America, Canada, and South America. The University was founded in 1974, following a similar model to that established by the UK Open University. Further information on the structure and course offerings of the FernUniversität can be found on their English language website. The FernUniversität has a range of students, however, typically students at the University will already have a first degree or they will be people studying later in life for the first time.

Study Centers

Interestingly, for a distance learning University, not all of the teaching is conducted remotely. The University has opened 60 regional study centers, the majority of which are located in Germany, however,  they have opened up a number of study centers abroad. The study centers allow an opportunity for the distance learning students to receive face-to-face teaching and advice on all areas of their studies. If there is a high concentration of students they will open a center to allow face-to-face teaching. If a student cannot attend one of these study centers they will try to provide a digital alternative, although from seeing the map of study centers it looks like it would be fairly easy for most German students to at least attend one.

In my next blog post I will be discussing how distance learning is delivered at the FernUniversität, including some of the learning technologies and innovative projects that they are undertaking. More to come next time…

Image of: Dortmunder U Art Gallery

Image credits: Photographs by James Brand

Student digital experience 2018 – results from the JISC tracker

For the past three years the University of Portsmouth has run the JISC student digital experience tracker – a survey that aims to capture students’ experiences of and attitudes towards the digital environment in HE. I’ve just made a preliminary analysis of the results from this year’s tracker, which ended on 20 April 2018.

One of the useful aspects of the tracker is that it enables us to benchmark our results against the sector. A total of 15,746 students at other English HEIs responded to the tracker, and it’s interesting to compare their experience with the 310 Portsmouth students who responded. (Note: the student profiles of those taking the tracker are slightly different, so the comparison isn’t perfect. We deliberately choose to avoid involving students at L5 and L6, in order to minimise any interference with the NSS. At English HEIs the distribution is ‘flat’: students at all levels take the tracker.)

The good news is that, for almost all the questions posed, Portsmouth students give more positive responses than their counterparts elsewhere! For most questions the difference is only a matter of a couple of percentage points, so it would be wrong to claim there is a statistically significant difference, but in some cases there really is a notable difference. For example:

  • 93% of Portsmouth students rate the quality of UoP’s digital provision as good or above, vs 88% for the sector
  • 85% of Portsmouth students rely on Moodle to do their coursework, vs 74% for the institutional VLE at other institutions
  • 77% of Portsmouth students say that digital tech allows them to fit learning into their life more easily, vs 70% for the sector
  • 76% of Portsmouth students use digital tech to manage references, vs 65% for the sector
  • 71% of Portsmouth students say when digital tech is used on their course they enjoy learning more, vs 62% for the sector
  • 67% of Portsmouth students regularly access Moodle on a mobile device, vs 62% for the institutional VLE at other institutions
  • 67% of Portsmouth students regard Moodle as well designed, vs 56% for the institutional VLE at other institutions
  • 64% of Portsmouth students say online assessments are delivered and managed well, vs 59% for the sector

Even more interesting than the percentages, however, are the students’ free text comments. Students were asked what one thing we could do to improve their experience of digital teaching and learning. From their responses, four clear themes emerged:  

  • Students want lecture capture and/or more use of video
  • Students want a more consistent approach to Moodle use, and a less ‘cluttered’ interface
  • Students want better training/help/support for themselves when it comes to using digital tech
  • Students want staff to make better use of existing technology  

Over the coming months we’ll be considering how best to address these challenges.

 

Lynda online learning – user survey

User survey

Since August 2017 all students and staff at University of Portsmouth have had access to Lynda.com, an online, on-demand learning resource designed to help users gain new technical, business and creative skills.

Lynda.com can be used in numerous ways. A student, for example, might use it as part of their course, or to learn additional skills such as Excel. A member of staff might use it for personal development, or to embed its resources into Moodle, create playlists and support students. We’d really like to learn about your experience of using Lynda since it was launched – so please take a couple of minutes to complete our user survey. Results from the survey will go towards improving and tailoring our provision of digital resources.

University of Portsmouth Lynda.com User Survey

Never heard of Lynda.com?

If you still haven’t used Lynda.com you’ve been missing out! Nearly 3,500 staff and students have used it since we launched, accumulating over 4,000 hours of instructional time. Lynda.com is available anytime, on any device, and as well as supporting your own learning it is possible to share courses, create playlists, and embed courses into Moodle – all helping to support the learning of students and staff.

With Lynda.com you get:

  • Unlimited access –  Choose from more than 5,000 video tutorials covering business, creative and technology topics.
  • Relevant recommendations –  Explore the most in-demand skills based on your interests.
  • Expert instructors –  Learn from industry leaders, all in one place.
  • Convenient learning –  Access courses on your schedule, from any desktop or mobile device.
  • Helpful resources –  Reinforce new knowledge with quizzes, exercise files and coding practice windows.
  • Relevant content – Map content to support the learning of your students and staff.

For further information:

www.port.ac.uk/lynda

Online Training for everyone – Lynda.com

adrian.sharkey@port.ac.uk

@adrianjsharkey

Becoming an Online Course Developer

Given various constraints experienced by both learners and training providers, online learning appears to be a growth opportunity. I have lost count of how many ‘online course developer’ (OCD) positions have been advertised over the years within the University and similar vacancies regularly appear elsewhere. Each vacancy is hotly contested, so what does it take to get into online learning as a developer? How can you give yourself the best chance of being offered the position? And is it really the dream job that many applicants claim it to be?

Firstly, I should say the various ‘online course developer’ positions are not all the same. Tasks and responsibilities can be very varied, depending on the team/department/faculty/institution you are in as well as the types of courses you support. So it is worth finding out more about this beforehand. Strictly speaking, the role is to create courses which are studied (either wholly online, or partially as blended learning delivery) via the internet. You are not expected to be a subject expert writing the materials, although an enthusiasm or understanding for a particular subject will make your role a lot easier and more enjoyable. Your expertise should lie within learning technologies – beyond that you will need to read the job specification…

Factually, that’s about all I can say. However, this post would be a little on the short side if I were to stop there – so I’d like to offer some insight drawn from my own work experience. Note: I make no promises and bear no responsibility for your application (especially if I am on the interview panel)! Still, what have you got to lose?

Firstly, why do I feel I can offer advice on this topic and why should you listen? After all, throughout my working life I have written fewer application forms and attended fewer job interviews than statistics suggest that I should have (reference ‘dream job’ from paragraph 1). What this does mean is that I have experience in the role, as I have worked for the University of Portsmouth for over a decade starting in an administrative position that gave me a great basic understanding of University operations. This is something that is reflected in how often I refer OCDs back to their course administration teams to follow procedure, rather than agreeing to apply what might appear to be a quick fix – if a shortcut was the way a task was supposed to be done then it would already be the way to do it.

In July 2008 I became the University’s first ‘eLearning System Support Officer’ taking responsibility for the day-to-day operations of our first virtual learning environment (VLE) – WebCT. Since then our VLE’s have changed (from WebCT, to Blackboard, and then to Moodle) and so have my job titles (eLearning System Support Officer, Online Course Developer, Educational Technologist and Senior Educational Technologist). I have witnessed first-hand the growth of online learning and the increased requirement for the online course developer role. When the University switched from Blackboard (which we branded Victory) to Moodle for the 2012 academic year, we recruited 20 online course developers and the number of posts has continued to grow since then.

Candidates for those original positions had to endure an Excel numeracy/spreadsheet test, a paper-based proofreading task and an online assessment before their formal interview. The selection process has changed since then and usually now requires candidates to give a presentation before a formal interview. That said, do not underestimate the importance of proofreading and attention to detail as mistakes in your application form and/or presentation will be noted – so be warned! The spreadsheet test has also been removed, although interviewers will be expecting to see evidence of digital literacy and organisational skills, so if these are not evident in your presentation make sure you bring examples of each into your interview answers. Another topic that often comes up at interview is ‘communication’ – chances are you already have some answers prepared for this, do they involve communicating online via forums and web conferencing tools such as Webex, Skype or Google Hangouts?

Moving away from ‘transferable’ skills, what specific knowledge or skills do you require for online course development? I would be very surprised indeed if you had never encountered issues with access to online material. This statement from Tim Berners-Lee, W3C (look this up!) Director and inventor of the World Wide Web, describes the ambition of accessibility “The power of the Web is in its universality. Access by everyone regardless of disability is an essential aspect.”. For a ‘development’ role you should familiarise yourself with ways to negate visual, hearing or other sensory impairments, limitations of mobile devices e.g. screen sizes (if these are your intended audiences), bandwidth limitations and requirements for internet connectivity. There may also be other geographic or political limitations placed upon accessibility. If you are required to give a presentation at your interview make sure it is accessible to you, or you will have to give a very good interview to get the job!

Another consideration that should always be at the forefront of your mind is copyright. This is a large subject, and one in which I don’t pretend to be an expert, so if in doubt – look it up. There are various helpful sources online, and the University Library also has some friendly staff who can advise on copyright. You would not be silly enough to include anything in your presentation without copyright clearance, would you?

Creativity is an attractive quality in a developer – however don’t lose sight of functionality. A lack of creativity and design flair may leave materials dry and unengaging, whilst a lack of functionality will not just lead to a lack of engagement but complaints and demands for refunds! Why not check out H5P and let your creativity run wild on HTML5-compliant browsers.

Many appointable candidates show an independent drive for self-enhancement and as a result many skills are ‘self-taught’ – the University’s site-wide licence for Lynda.com may help with this! However, if you cannot evidence particular skills or experience in answer to an interview question the panel will not know that you possess such a skill. Utilise your application form to display evidence of skills by attending training sessions. The Technology Enhanced Learning (TEL) team offer a diverse range of training to staff on all of the technologies we use at the University – much of it aimed at development of materials that would be  particularly useful if you do not already work in that area. Evidence of undertaking ‘online learning’ via a massive open online course (MOOC) could also differentiate you from other candidates. Check out Coursera or Futurelearn for a list of courses from a range of providers.

For some OCD posts you will be required to give training sessions. Presentation skills are a transferable skill and are receiving great emphasis within many of the courses offered at the University these days. Based on requests over the last couple of years, I have had a need to develop a system and workflow to facilitate the recording and assessment of student presentations in a simple and timely manner, so that lecturers may provide written feedback to students enabling them to review their own performance. Check out Assessed Video.

Many years ago I was a participant on a course to develop skills in training others. What I took away from that training was that the key to presenting is confidence. You acquire confidence by having faith in yourself and what you are saying – so do your homework. Preparation is everything. If you work through the job specification and can answer ‘yes’ or ‘I have that’ to everything, then you have a right to not only be in that room but to be confident that you deserve to be there auditioning for the role. Run through your presentation beforehand at home, you may find it helpful to record yourself – phones make wonderful video cameras these days (you might even try the TechSmith Fuse app). The first time you watch it back you will probably be horrified by the number of times you ‘um’ and ‘er’, so try the presentation again and speak more slowly. Do not be afraid of silence, as natural pauses help your audience follow what you are saying. If you need a little help why not try one of the ‘presentation speaking’ workshops run by the Academic Skills Unit.

You must be aware of delivery methods for the materials you produce. This may be via a SCORM package, but will most likely be delivered via the University’s VLE. We use Moodle, which is an open-source package so there is no excuse for not being familiar with it. You can download a copy (https://download.moodle.org/) and play with it yourself on your personal computer or play around with a demo site from Moodle.org.

Finally – technology moves fast! I hope you have found what I have written to be a good starting point, but that you are already thinking about what the latest developments are. After all, you want to be a developer, don’t you? Good Luck.

 

References

Tim Berners-Lee. Retrieved from https://www.w3.org/standards/webdesign/accessibility 25th July 2017

Episode 2 – The Moodle Quiz and Chromebooks for Assessment with Gavin Knight and Emma Coppins

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Episode 2 - The Moodle Quiz and Chromebooks for Assessment with Gavin Knight and Emma Coppins
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Copyright Information:

Nowhere Land – Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0 License
http://creativecommons.org/licenses/by/3.0/

BOS online research tool (available to all staff and students) | an overview

For its student and other surveys, the University of Portsmouth (UoP) uses a variety of tools and research platforms including Bristol Online Surveys (BOS).  In addition to these, more options are being investigated for future use across the university, such as the Qualtrics research platform – currently already used by some departments, e.g., the Department of Psychology. This article will focus on BOS, since it is already used by the university and it gives open access to all UoP staff and students for the time being.

The UoP holds a licence which allows its users to create unlimited numbers of surveys for unlimited respondents. BOS is an online survey tool designed for academic research, education, and public sector organisations. It is an easy-to-use tool for creating online surveys. Run by JISC, BOS is used by over 300 different organisations in the UK and internationally. BOS has the ability for multiple organisations to run the same survey simultaneously and form ‘Benchmarking Groups’ to get answers to common questions or issues (and common surveys). The UoP runs the following national surveys using BOS: the Postgraduate Research Experience Survey (PRES); the Postgraduate Taught Experience Survey (PTES); the JISC Digital Tracker; and the UK Engagement Survey.

BOS has a very comprehensive knowledge base at: www.onlinesurveys.ac.uk/help-support/. A brief summary of the main survey functions as described on the BOS website will be described later (below), with most of the text taken from the aforementioned website. The three main BOS functions are:

  • Distributing a survey
  • Analysing the survey data
  • Creating a new survey

Creating and designing a new survey

There are three ways to create a new survey:

  • Create a new survey from scratch.
  • Create a new survey by copying an existing survey.
  • Create a new survey by importing a survey structure.
  1. Creating a new survey from scratch

To create your new survey:

  1. Click + Create new at the top left of the Dashboard.
  2. Enter a name for your new survey (you can change it later).
  3. Click Create survey.

This will take you straight to the Survey Builder where you can start adding pages to your survey.

2. Creating a new survey by copying an existing survey

To copy a survey:

  1. On your Dashboard , find the survey that you want to copy.
  2. Click on the  Copy survey icon.  This is found at the far right of the Dashboard.
  3. Enter a new survey name (you can change it later).
  4. Click Copy survey.

The new draft survey will appear at the top of your survey list (make sure that you have selected the DRAFT tick box at the top right of the Dashboard ).

To share your survey with another user:

  1. Check that the person that you want to share the survey with has an active BOS user account.
    • You can only share a survey with another BOS user.  If the person you want to share the survey with does not have a BOS user account, they will need to request one from the BOS account administrator at their institution.
  2. On your Dashboard , find the survey that you want to share and click on the   View/Edit survey permissions icon (or, from the Design tab of your survey, click on  Survey permissions in the left-hand menu).
  3. Any users who already have access to the survey are listed in the Survey permissions table, alongside their permission settings. To see your own permissions, click on + Show me at the top of the first column.
  1.    Enter a user’s email address in the search box at the top of the table, and click Add user. (Note that the user has to be registered with this email address in BOS.) The user will be added to the table.
  1. Tick the relevant permission(s) and click Save.

Note: Survey access control settings and survey permissions are not copied along with the survey. You may need to set these up again, if required.

Designing a new survey

To add a new question:

  1. Decide where you want to place your question.  Adding a question into a blue area of the survey builder will add a new, independent question.  Adding a question within another question (inside the brown box surrounding an existing question) will create a sub-question. Sub-questions are useful for following up a question to gather additional information and can be set up to be optional or mandatory depending on the respondent’s first answer.
  2. Click Add item.  This will bring up a list of items that you can add to your survey.
  3. Select the type of question that you want to insert. The question editor will open.
  4. Type in the question text and format it using the tool bar, if required.
  5. Add links, images or embedded media to the question text, if required.
  6. Depending on the question type, you will also be able to add answer options and advanced options below the question text.
  7. Click Add question.

Your question will appear inside a box on the main survey builder page. Here you can:

  • Make changes to it by clicking on the  Edit question icon.
  • Move, copy or delete it by using the Question actions icon.
  • Preview it by clicking on the Preview icon at the top of the page that the question appears on.

An example of a question options follows (multiple line free text question)

Furthermore, there is the option to convert a question into a different question type.

Distributing a survey

 

The Distribute tab gives you a variety of options regarding: piloting your survey; launching your survey; distributing your survey URL; and the Survey access control.

Piloting your survey

The best way to check a survey before its official launch is to pilot a full version of it. This ‘dry run’ of your survey allows you to test all of its features, including data capture and reporting. It also means reviewers can test your survey without needing access to a BOS account.

Launching your survey

Before you launch a survey, it’s important to make sure that it works properly.

The best way to check these things is to thoroughly pilot your survey. Simple surveys should at least be proofread and tested using the Survey preview.

Certain things cannot be edited once you have launched your survey.  Please ensure that you have checked your survey thoroughly before launching it.

The survey preview allows you to see what your survey will look like, navigate through the survey like a respondent and answer questions without any data being saved. The survey preview also offers the option to print your survey or to save it as a PDF. You can access the survey preview at any point while creating or running your survey.

A variety of distribution options is available and the distribution settings offer flexibility.

Distributing your survey

Once your survey has been launched, you must distribute your survey URL to your respondents so that your respondents are aware that the survey is open and know how to access it.  You can:

Analysing a survey

When it is time to analyse your survey you can to the following:

  • Accessing survey responses
  • Filtering survey responses / Browsing and excluding individual responses  
  •  Exporting response data

Final Remark

Any member of staff or student can ask to have access to the BOS online survey tool by sending an email to studentsurveys@port.ac.uk. More information about BOS can be found here https://www.onlinesurveys.ac.uk/about/ and help articles are available here https://www.onlinesurveys.ac.uk/help-support/ . BOS is not the only research tool the University of Portsmouth uses, and more research tools are being investigated for future use. Overall, BOS is a useful tool for qualitative and quantitative surveys.

 

Image credits: Photo by William Iven on Unsplash

JISC Student Digital Experience Tracker for 2018

From January 2018, the JISC Student Digital Experience Tracker survey will once again be available for Level 4 students.

The survey is designed to help education providers understand more about their students’ experiences of the digital learning environment.

It aims to allow institutions to:

  • Gather evidence from learners about their digital experience, and track changes over time.
  • Make better informed decisions about the digital environment.
  • Target resources for improving digital provision.
  • Plan other research, data gathering and student engagement around digital issues.
  • Demonstrate quality enhancement and student engagement to external bodies and to students themselves.

This will be the third time Portsmouth has implemented the survey, and the Tracker has grown since it was first introduced in 2016. Portsmouth was one of only 12 HE institutions chosen to deliver the first iteration of the survey. In 2017, 74 UK colleges and universities ran the Tracker and some international institutions were involved as well. This year, 160 institutions have confirmed that they intend to run the Tracker. There is now a thriving community of people who are committed to understanding the digital experience of learners – and empowering them to work for change.  

The results of the Portsmouth surveys are available elsewhere, but here it might be worth looking briefly at some of the overall findings of the 2017 Tracker. These findings represent the voice of over 22,000 UK learners.

  • Students are generally positive about the use of digital technology in their learning.
  • Some education providers have problems with the basics – such as ensuring decent on-campus wifi provision. (One of the great things about the Tracker is that it allows institutions to track changes over time. In 2016, UoP students were highly critical about wifi access on campus. In 2017, following significant investment in infrastructure, students were much more satisfied with wifi.)
  • Students are likely to own portable digital devices (laptops, smartphones etc) but also to use institutional devices (typically desktops). This highlights the need for content to work on all sizes of screen.
  • Technology is more commonly used for convenience than to support more effective pedagogy. (What can we do to improve the situation? Thoughts welcome!)
  • 80% of HE students feel that digital skills will be important in their chosen career – but only 50% agree that their course prepares them well for the digital workplace. (Again, this finding raises the question: what can we be doing to improve matters?)

The more students complete the survey, the more confidence we can have that the results are robust. So if you have dealings with Level 4 students – please do encourage them to complete the Tracker!

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