Tel Tales

Adventures in Technology Enhanced Learning @ UoP

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MoodleMoot 2017

MoodleMoot UK & Ireland is held each year; it is the main Moodle conference in the UK which focuses on collaboration and sharing best practice. This year MoodleMoot ran for three days between the 10th and the 12th April, I attended the two days that make up the main conference and missed the “hackfest” on the first day which is typically more developer-led.

The choice of sessions available to attend were diverse and interesting. I was able to visit a number of sessions that have some great ideas, which I can hopefully introduce to the team.

I’ll will try to highlight some of the most relevant or interesting information from the sessions that I attended. However I would recommend searching Twitter for the hashtag #MootIEUK17 as many people were tweeting notes, comments and observations from each session. It really enhanced the first day of the conference for me (until my phone with the Twitter account died, but that’s another story!).

The first session I saw was from the University of London. They reviewed Moodle from both staff and student perspectives, specifically looking at navigation and how to improve the user experience. An example they used was how it’s difficult getting feedback to the student when the gradebook only displays a grade and no indication of feedback. From the academic point of view they discussed how it wasn’t clear if work was marked, or whether the student could or couldn’t see it. They reviewed the new themes being developed at Moodle and the problems they may face rolling them out before they were ready.

Janice Button from Plymouth University implemented the grid format which is a Moodle plugin that hides all the topics and creates a grid view of icons. When they are clicked the relevant section of content is then displayed.

The next session I attended was presented by Lewis Carr. He demonstrated how well developed badges increase engagement, creating more gamified interactions, this was interesting at Portsmouth we have looked at creating badges within Moodle and a few in academics within the University are using them. Properly thought out achievements and goals can also improve how the student progresses through a course. It was pointed out by Janice Button that from entry courses to level 5 (second year courses) the amount of content increased dramatically, this made the progress bar more daunting and the revisiting of quizzes and similar interactions dropped off as the amount of work to be done increased. Lewis also highlighted the need of social interaction and engaging the students before, during and after the course to develop and build the learning experience.

The morning sessions were interesting and informative and gave us plenty to discuss over lunch. After we’d eaten, there were pico presentations (short and snappy when compared the the morning talks) which opened the afternoon sessions and were a great way to continue. Two sessions stood out: our own Mike Wilson spoke about Assessment Enhancement and the customisations that have been developed for our Moodle installation, and Rebecca Barrington put the “oo” back into Moodle by looking at how to keep academics on-board with the development of sites, explaining how embedding resources within Moodle is a great way to enhance and develop what you already have.

My turn to present was nearing, now, I am not normally a nervous presenter but the thought of presenting on a stage with the glare of lights and a massive screen behind me contributed to the nerves this time around! Whilst I got through it with positive feedback and managed to handle a few questions reasonably well, I felt I could have been better and should I be lucky enough to do another talk will endeavour to get those nerves in check and slow down!

Looking back, there certainly wasn’t a need to be nervous, the whole day was incredibly relaxed and just a creative hub for people who are keen educators, all looking at how we can approach our teaching, training and Moodle usage in a interesting way.

A panel discussion on getting rid of the desktop and turning to only a mobile solution ended the day. This was a very open discussion with questions from the audience and a range of views. A point that resonated with me, was the idea that we should always look at what we do for those end users on a mobile as the number of active mobile users is rising. The other side of this argument however, is that development from a mobile is not really practical. Whatever we develop should allow us to be flexible though, ensuring that our end users having the easiest and most simple experience of Moodle. The new themes and tools that are being added to the newer versions of Moodle show that this is also a concern for the ‘core’ Moodle team.

Day two of the conference saw my phone die, which meant that tweeting from the @TelPortsmouth account was curbed! The sessions I would like to draw on from the second day happened just before lunch as the second day was more sedate due to the evening festivities of the reception dinner the night before.

Mary Cooch, who is known amongst the Moodle community as the ‘Moodle Fairy’, did two sessions and I attended one entitled “10 user experience improvements since Moodle 3.1” of which I had heard of most updates. It was useful to see but essentially if you go through a versions release notes they will be highlighted there (I am sure many people don’t!)

The second session and my pick of the second day was “Competency based education a look at the features in Moodle 3.1 / 3.2”. This session was interesting, informative and above all confusing! Competencies are used to “describe the level of understanding or proficiency of a learner in certain subject-related skills”. Competencies are a new and growing feature of Moodle. TEL are researching Competencies so that members of staff in the University can possibly make use of them in the future.

MoodleMoot is a fantastic event that I would suggest to anyone involved with any aspect of Moodle. It was engaging, with a great range of subjects and everything from back end/admin level sessions to those designed to be understandable for the average user. It was also a great place to ask anyone a question, everyone was approachable and for the reception dinner, a great place to hijack the Moodle stage display and use it for photos!

Image credits: https://moodlemoot.org/mootieuk17/

JISC Student Digital Experience Tracker

Back in spring 2016, JISC piloted a tool – the JISC Student Digital Experience Tracker – intended to allow institutions to gather evidence from learners about their digital experiences. The motivation behind the Tracker was to enable institutions to make better-informed decisions about the digital environment, to target resources for improving digital provision, and to demonstrate quality enhancement and student engagement to external bodies and to students themselves. Portsmouth was one of 12 universities chosen to deploy the Tracker.

We chose to gain a snapshot of our learners’ digital experiences at Level 4, and many of the findings were in close agreement with the national picture. Students – both here and at the other pilot universities – said they wanted universities to stop sending irrelevant emails and to stop “death by PowerPoint” in lectures.

Students said they wanted universities to offer recorded lectures; to make better use of digital learning environments; to offer more activities online; and to provide access to more computers. Just under three-quarters of students (74.4% at Portsmouth; 72% nationally) believed that when technology is used effectively by teaching staff it enhances their learning experience.

A particularly pleasing result for us was that 97.1% of Portsmouth students found Moodle either very useful or quite useful in supporting their learning.

If you would like to read about the results of the 2016 JISC Tracker pilot in more detail, please contact the TEL team. And be on the lookout for results from a second iteration of the Tracker, which was delivered in February and March of 2017. We hope JISC will allow the Tracker to become an annual event: that way we will begin to understand changes in the student digital experience, at both local and national level, over time.

Image credits: Jisc logo – https://www.jisc.ac.uk

Learning Technologies Conference 2017 – Reflection

The 2017 Learning Technologies conference took place on 1st and 2nd February. There were two sections to the conference, the paid sessions and the open floor with free talks. The free talks were to some degree or other essentially sales pitches from trade stands on the floor. That being said, they did attempt to not be too “salesy” and provided some very useful ideas and concepts.

Learning Technologies to me implied educational technologies and this is very true about the subject matter and stands of the show, however, it looked at a wider sphere of corporate learning and systems that develop the skills required to train and enhance business learning.

I was keen to listen to as many of the shows as I could and had plenty of choice with about 81 free session to choose from. 11 Theatres (Open floor spaces) with sessions on a wide range of topics and varying perspectives on similar topics.

For the rest of this post I will summarise my notes from each session with key points that will help with your eLearning.

The sessions I attended were:

  1. Beyond the Buzz: use social learning to supercharge your training program
  2. Transforming the real learner experience
  3. OMG not another seminar about eLearning
  4. Harnessing the power of social learning
  5. (Traditional) eLearning is dead – here’s what the future holds
  6. Meet the modern learner: digital strategies to engage millennials

Beyond the Buzz: use social learning to supercharge your training program

Hosted by Docebo.

The session was ironically a lot of buzzwords and talked very little in depth about anything however the main focus was around the 70:20:10 model for learning.

Looking at how to blend formal, experimental and social learning with the split being 70% on real life experience, on the job experience and tasks and problem solving encountered through real world problems. 20% can be achieved through observation and social environments. The final 10% from traditional formal training including both face to face and online training.

It stressed that click through learning objects that are created as digital learning that might give you a quiz score and a tick to say the training is complete are not the only option to learning (This was actually a key feature of many of the presentations).

A progress line was illustrated along the Who/What/When/Why/Where idea that featured the focus of Who are the champions of the company, What can they share and offer, When can they offer this and how, Why should the information be learned? A reward system for the learner to achieve goals towards many tasks and Where can this all be hosted or acquired for others to develop their knowledge, A central location for knowledge transfer that is simple and easy to investigate is key to the process.

As this wasn’t a direct sales pitch some of the answers were left to the potential to talk to them on the trade stand and look at the product that they offer.

Conclusion:

It was an interesting starting session for the conference and looking back at my notes it actually echoes through all the session I attended. It offered a model of learning with experts available to talk through this, however reading subsequent literature the 70:20:10 model of learning has had criticism leveled at it towards the effectiveness of the model.

Transforming the real learner experience

Hosted by David Perring from Fossway.com

This session looked at the statistics behind a learners needs and key importance drivers, starting with “What makes a compelling learning technology?”

It was argued that as developers and educators we should hold higher ambitions than just acceptable. The role of acceptable is not adequate in the 21st century learners portfolio and each resource should be able to offer a great user experience and provide the information.

The question of key drivers behind what influences a good learning platform were ranked:

  1. Usability
  2. Deliver engaging learning experiences
  3. Expertise
  4. Ability to deliver learning impact
  5. Quality of partners and support
  6. Learner engagement features.

It was then asked, How can we improve with the increase in demand from many organisations to have more solutions for their learners to access content.

Surprisingly the figures had video resources as the key improvement, followed by Mobile, Blended and User generated content.

The top 5 demands of what a learning platform should offer the students were:

  1. Learner engagement
  2. Mobile learning
  3. Social / Collaborative learning
  4. Analytics and dashboard features
  5. A Virtual Classroom.

Many organisations focus on the short term operational performance but lose site of the long term and need to have a future readiness that can adapt to changing market places and challenges.

Fossway have developed PLASMA Learning.

Plan – What do I need to know?

Learn – How can I learn?

Apply – How am I using the information?

Sustain – What am I doing to achieve the long term learning goals?

Measure – How well am I doing with my targets?

Analyse – Where do I need to go next?

This model takes experiences that we want to create and looks at how to use the technology we have available to achieve that. Real learning experiences are not just the technology  but how we use it to engage the learners own learning.

It is not possible to assess learning through checklists and tick box activities, it is developed through a story and describes a journey of what a learning experience should be.

Conclusion

This was the most interesting talk of the day with a real look at the data behind the student experience. It clarified many of the ideas that we all now understand behind student learning and how the technology is key to the learner experience but is not the central point.

OMG. Not another seminar about eLearning

Hosted by Learning Heroes.

The presenter was very candid about the purpose of these free seminars and how they were offered to them due their investments in the show. The short session was focussed on old elearning skill vs the new skills required. The old model looked at the creator of resources, In-house production of materials. The new model it was argued was as the curator of materials. These would be a person that can gather information from multiple sources and evaluate the experience of other experts rather than being a subject matter expert. The ability to think laterally and find content for free over expensive charged for content.

This last part was not just about it being completely free but developing the model of a singular paid for experience per user, when you can source and disseminate materials for unlimited usage.

Conclusion

This was a very short session that felt under prepared (especially compared with the previous session). It had a the glimmer of a great idea regarding the way subject experts should develop and curate their learning information but it was lost in the fact the slides were uninteresting as was he about delivering it.

Harnessing the power of social learning

Presented by AstraZeneca

This felt irrelevant to me as from the start they were talking about compliance training for a corporate audience, however they underlined their ability to take a small team of developers and produce a resource that was beneficial to all the people within the company that required training.

The key message was that they got the end user to record and share their experiences of learning, and get others to ask questions of that experience so that everyone was learning from everyone else a little each day.

The importance of story telling and keeping information simple and understandable with the learner helping take the subject matter and distilling it down into relevant examples that then develop overall understanding.

They created a search feature for the question “How do I?” that provides each user with a blend of experience and activities that enable the learner to reach the answer to the question.

It showed again how it’s not just a tick box exercise to say you now understand the subject, or pass a test to show competency but an ongoing process of learning and reflection.

Conclusion

The session was interesting to hear a case study for the Fuse Universal product, but was focussed on compliance training.

The confusion for me came when after they finished the talk the showed a video (shot like a documentary) that was essentially the talk again. It felt that they had spent all this money on a video and decided they had to show it.

Traditional eLearning is dead what the future holds

Presented by Juliette Denny of Growth Engineering

This was the presentation that OMG (See above) wanted to be. The presenter was also dressed as a superhero (did I miss that bit out before?) but had a very positive attitude, well designed presentation and had worked hard to get the content and message to be understood.

They key point raised was this; eLearning assumes one off learning is effective. Create one resource, tick a box and you have learnt the subject. This is a flawed concept. Bloom’s Taxonomy was brought in and the idea that the goal should be to change behaviour of the learner, and key to that is making learning fun. Entertainment beats education, people want to play games and they gravitate to what they like. Learning can be seen as boring, but why should that be the case? Research from the University of Colorado shows that game based scores for activities are 11% higher than the equivalent standard test.

Mobile learning is also over taking traditional desktop learning, so the need to make content that is fun and engaging, competitive as well as multi device friendly is a major task. She posited that the human attention span has gone from 16 seconds to on 8 seconds (less than a goldfish at 9 seconds). This was why micro-learning is a more efficient way of learning for current students, apparently 17% more efficient but I was unable to get the data source for this.

Echoing back to the opening session of the day the idea of social reinforcement with 90% of learning being informal and the social aspect is the bridge into changing and adapting the learning behaviour. The idea is to make each area campaign driven and more exciting.

Conclusion

This was a very enthusiastic session and passionate towards the product that was being sold (albeit indirectly). Growthengineering.co.uk is the framework for creating competitive games that feed into their own LMS/VLE platform. They are working hard to change the approach taken by corporate clients but I am not sure that it would transfer to HE.

Final Thought

The conference was extremely interesting with a large selection of products on offer. The free seminars were interesting despite being a little sales orientated, there was still a lot of information worth reflecting on and transferring into our future decisions.

I still have a bag full of flyers to investigate and decide what might be worth considering for implementation.

The conference was vast and I hope to attend again next year as it drives learning within the business sector which will tie to what a HE institution should be offering students who study while on placement or within a role. For free, it was worth the money!

Image credits: http://www.learningtechnologies.co.uk/

Making online exams work for you

When it comes to online exams there are a number of questions that cause headaches for support staff and academics. Where am I going to find the time to create all the questions? How do I make sense of all these settings in a Moodle Quiz? How can I keep an eye on so many students during the exam itself?

The simple answer to all these questions is normally to speak to the right people. The first port of call, if you’re interested in getting started with online assessment, it’s your friendly Faculty Online Course Developer (or the central eLearn team), who will be happy to advise or point you in the right direction.

Moodle is of course not the only tool for conducting online exams, but it is very good at handling large groups of students who are attempting many questions all at the same time. These questions generally have a right or wrong answer, most of which can be automatically marked. Essay questions can also be posed, but these will require manual grading. (Many students these days have difficulty in writing by hand  for three hours, so if your exam is heavily essay-based you might want to investigate a tool such as DigiExam, which  allows students to type their answers (contact the eLearn team for more information about DigiExam).

A tremendous amount of question-writing effort has already been made at UoP by staff across faculties. There are close to a million questions already in Moodle, most created directly by staff but with a significant percentage having been imported from existing Word documents, shared by colleagues in other departments or institutions, purchased from commercial suppliers or imported from older systems. You don’t always have to start from scratch, as many academics already have treasure troves of questions that can be adapted or imported.

Once you have the questions you wish to pose, your next step will be setting up the quiz that will be used to deliver the questions. This annotated pdf of typical Moodle exam settings walks you through the various quiz settings (many of which are set to the optimum setting by default). Your Faculty Online Course Developer will be able to help out here, and also assist with the important job of testing the quiz or exam.

By this point you’ll have a working, thoroughly tested Moodle quiz that you could use for a summative assessment. As a member of staff you’ll have gone through a process of familiarisation. It’s important that you allow your students the same familiarisation with the online exam process (what to expect on exam day, how the software works and so on), not to mention any administrative staff and moderators who will be involved. It’s advisable to schedule some mock exam sessions well in advance of your first exam so your students are fully prepared when it comes to the real thing. Although it’s by no means compulsory, Safe Exam Browser (SEB) can be leveraged here. SEB is a web browser, available on all student PCs, which locks students down to a single Moodle quiz and prevents them from accessing other web sites or resources. SEB will help you keep an eye on large groups of students and be certain they are concentrating on the task at hand. Take a look at this Safe Exam Browser FAQs if it’s something you might be interested in. DCQE also have a set of 30 Chromebooks which can be locked down into exam mode potentially turning any wifi enabled room into an exam room. More information along with the Chromebook booking form can be found here.

Hopefully this blog post has sparked your enthusiasm for giving online exams a go. The keys to success are (i) getting in touch with your faculty online course developer who can help you at various points along the way, and (ii) starting with non-critical familiarisation exercises which give room for finding the edges of online assessment. It’s fair to say that you will have to dedicate a bit of time to start with creating quiz questions, but the downstream benefits of online assessment can be significant.

Some useful resources

eAssessment at the University of Portsmouth

Quiz support materials for staff

Quiz questions examples and templates

DigiExam

Image credits: https://pixabay.com/p-1828268/?no_redirect

Did you know? – Self Service Forms

We often receive numerous emails containing the questions above in the TEL department. After a few emails back and forth, it is only when we are finally given all the information required, can we complete the request. To make this process easier for both parties, we have collaborated with IS to create some forms for you to complete.

The Moodle Request forms are now available for all staff to use on the Self Service portal  (https://servicedesk.port.ac.uk/sw/selfservice/portal.php#home). These forms are in the same format as other forms in the portal. Those of you who have used the forms before will know, they are easy to follow.

To use these forms, go to your Self Service Portal, click on ‘Sign In’, then click on the ‘Log a Service Request’. You can click either the large square box or the smaller tab under the Home tab, on the left-hand side.

self service portal dashboard

Once on the next page scroll down to the ‘Your Services’ block, where you will see the ‘Moodle Request’ icon.  When you click on the icon, it will take you to the ‘Service Details’ (Moodle Request) section. Here you’ll see three options to choose from:

  • Add staff to a unitmoodle request icon
  • Creating an account for an external person
  • Create a new unit

Here is the block you will see:

moodle request screen

Click on the option you require and complete the necessary information.

Here is an example of how to give a member of staff access to a unit in Moodle:

grant staff access screen

Click on the circle next to ‘Grant staff access to a Moodle unit’ then click on the ‘Next’ button, this will take you to the next part of the form.  Information required to complete these boxes are: (1) unit code or the URL, (2) the person’s full name (as you start to type, the box will offer you names – if you see the person you want, click on them) or username and (3) the level of access required. To help you, there is a drop down arrow on the right hand side so you can choose one of the five roles.

staff access to moodle unit

If you’re happy with the information you have supplied click the ‘Submit’ button. If not, you can always click the ‘Back’ button to go back to the previous page. Once the form has been submitted, the next screen to appear will give you a reference number, at the same time an email will appear in your email box confirming the details you have requested.

moodle request email

If you then click on the ‘Home’ button on Self Service Portal, you will see that your request is the first reference in the ‘Recent Request’ section.

What happens next

Service Desk will assign your query to the DCQE Group who will email you back confirming your request has been actioned.

The other two forms follow the same pattern, simple and easy to complete. Should you have problems understanding the questions there is a help section.
When you click on the here link, a new page will appear explaining the questions in more depth.

Another important feature of these forms are that the questions marked with asterisks  are mandatory and must be complete otherwise the form will not let you move on.  Should you miss one of these answers, a box will appear asking you to check your answers and try again, just click on the ‘OK’ button and you will be taken to the box that has not been completed. Add the information required then click ‘Next’ or ‘Submit’.

Please Note: This system has been superseded, IS now use a system called Service Manager.  The links on this blog no longer work.  Please see the blog ‘Using Service Desk for your TEL Queries‘ for updated links.

Why Blog? Good question, why blog indeed?

As you can see the TEL Team have a brand new, shiny blog! We’re hoping to share all our news and exciting discoveries with you all and we would like you to contribute too by leaving comments and feedback to our blog posts that interest you. With this in mind, I’ve started thinking about blogs and blogging.

Blogs are a great platform for communicating to a wider audience, sharing good practice and building up a community amongst others who have similar interests to your own. Blogging is a great way of learning, it challenges you to sit down and write and reflect on your experiences on a regular basis, which can often be scary putting your thoughts out there for all to read! However, by embracing this, you learn and grow as an individual, perhaps even become an expert in a certain field and in turn you are helping others to learn too! For some people having an opinion and voicing that opinion online comes as a natural process for others it can be a terrifying prospect, and by overcoming that it can become empowering – so perhaps it’s worth thinking about, even if it is a little scary!

So what makes a successful blog?

Okay, so here are a few things that I think are important to remember when blogging…

  • Purpose: so why blog? What are you trying to say to your audience? By giving a blog a purpose, a reason for its existence, you are giving your readers something memorable to grab onto. They have something to engage with, comment on, and share.
  • Audience: who are your lovely readers? Are you talking to a specific group of people? If so, do you need to tailor your posts to their needs? Also, do you need to think of the wider audience?
  • Tone: conversational tone – blog posts tend to be more informal and chatty.
  • Structure of blog posts: as with any writing, structure is very important. Writing a blog post is no different! Organise your thoughts and ideas before embarking on the task. Use headings to signpost your readers. Include a clear introduction so that the reader knows what is going to be discussed. Break down your post into well structured paragraphs and always finish by adding a conclusion.
  • Length of posts: It shouldn’t really matter – keep the content to the length that it is required to discuss your chosen topic. However, keeping content clear and to the point will help to keep the word count down and keep your content focused and your reader engrossed.
  • Unique content: write something with a different spin/take on it, rather than writing something that someone else has already written. Include punchy headlines and humor to grab the reader’s attention – doesn’t always have to be serious!
  • Media: include videos and images in posts – why?  It makes it more interesting and engaging for our readers rather than reams of text.
  • Frequency of posts: by blogging on a regular basis you will keep your readers’ interest!
  • Internal linking: linking related posts within a blog by #hashtags is a great way of enhancing the learning experience for readers. It not only provides themes throughout but also searchable keywords which are useful for when reflecting and also for the reader when searching.
  • Documenting and reflecting: a way for you and your readers to have a learning experience through blogging.
  • Spelling and grammar: there is nothing worse than reading a blog full of mistakes and typos. Have a process in place. Write the post, go back and edit and then get someone else to proofread with a fresh pair of eyes and only then publish!

Sounds good, right?

Yes it does, however, blogging has never come naturally to the TEL Team and to be honest this isn’t the first TEL Team attempt at having a blog – we’ve tried and failed in the past – we’ve just never seemed to get it quite right – why? Well, how can I put it, we are pretty good at setting up a blog but we’re not so great at blogging, which is pretty crucial when owning a blog, I think you’d agree!

So as a team we have decided to give blogging another go – yippee I hear you cry – and this time it’s going to be different! Please wish us all the best with our little blogging adventure and I’ll reflect on how we are doing over the coming weeks. In the meantime, if you have any experience of blogs or are a keen blogger yourself and have any useful tips then please share them with us 🙂

Image credits: Background image created by Valeria_aksakova – Freepik.com

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