Tel Tales

Adventures in Technology Enhanced Learning @ UoP

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A year of the TEL Tales blog

I’ve been asked to write a post to mark the fact that the TEL Tales blog is one year old. Happy birthday! Except… it’s actually a lot older than this. The current blog is in fact the third incarnation of TEL Tales: the previous two attempts limped along for a couple of months, then died.

It’s not surprising that the early TEL Tales didn’t survive – many blogs start, last for a few postings, and then fade away. The main reason that the early TEL Tales failed to thrive was simply that few people wanted to tell their tales. This is common. Last week a group of us participated in the PressED Twitter conference, which was devoted to the use of WordPress in Higher Education, and one of the presentations was called “Feel the fear and do it anyway”. The author, Suzanne Falkener, was a teaching fellow at the University of Strathclyde, and she found she had to overcome a large amount of apprehension before starting a blog. She wrote: “It’s ok to have a fear of blogging. There are a lot of ‘what ifs’ including: What if no one reads this? What if people think my blog is rubbish. What if I am publicly humiliated? What if my writing style isn’t good enough for my community?” She felt the fear and did it anyway – and the result was a blog that people found useful, with an audience that grew slowly but steadily.

I think a lot of members of the TEL team here at Portsmouth feel the same apprehension that Suzanne felt. But this time round we’ve applied more pressure to get people in the team to write something. And the same thing that happened to Suzanne happened to our team members – as Suzanne wrote: “Guess what? When I posted my first blog, nothing terrible happened. I wasn’t ridiculed. People read it.”  

We still have some people in the team who are reluctant to write. But in each and every case those people have tales to tell, and they are the ones best placed to tell them. So we’ll keep applying pressure to get them to write … and with luck we’ll still be here for the second birthday of TEL Tales.

Hold – A rewarding app

What is it?

Hold is an app aimed at students that discourages them from using their mobile phone. Hold works by presenting a timer on screen that awards points every 20 mins. If you do exit the app, you receive a warning, and then if you don’t go back the timer resets to zero and you have to start again. The points that you earn can be converted into real-world prizes, such as; Amazon vouchers, coffee shop vouchers, and cinema treats.

The app certainly caught our eye in the TEL office after the BBC published an interesting article about it.

Hold App

Why use it?

Hold is clearly targeted at students who need a way to counter an addiction to using their phones, and is trying to help those students to focus on their lectures, reading or revision. It’s particularly popular in Norway where 40% of students are using Hold to help focus on learning and break their addiction.

What next?

Smart phones have changed how we interact with the world, they provide 24/7 social interaction that is now the norm for many of us, especially young people who have never known any different. Yet some experts are already highlighting how this new lifestyle may not be healthy, so perhaps any way to gain a little more control over our digital lives should be seen as a good thing.

If the amount of users of the app increases it could be a fantastic way to focus the attention of those students who are easily distracted both in and outside of the classroom.

We are living in a digital age, many academics are using phones and tablets as part of their teaching. It could be seen as sending a mixed message if you simultaneously ask students to put away their devices, as they prevent them from concentrating, and also ask them to use mobile technology to learn in class.

It is more than likely that the creators of this app, and those like it, are hoping to tackle the issues of those students who struggle to focus their time on learning. It is not meant to destabilise any attempts at implementing new and innovative teaching tools in the classroom.

Apps like Hold do however raise the wider issue of how much a university is expecting the student to provide their own device for learning interactions. Should more money be put into providing each student with a learning device? Where once it was expected the student brings a pen and paper, should that expectation now be that they have a tablet or PC/Chromebook that they use for their note taking and/or classroom interactions?

Episode 3 – WordPress for Higher Education – Tom Cripps

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TelTales Podcast
Episode 3 - WordPress for Higher Education - Tom Cripps
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This podcast was part of the PressED conference

Follow the conference on Twitter at #pressedconf18 

Learning at Portsmouth

eAssessment at Portsmouth

Copyright Information:

Nowhere Land – Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0 License
http://creativecommons.org/licenses/by/3.0/

Lynda online learning – user survey

User survey

Since August 2017 all students and staff at University of Portsmouth have had access to Lynda.com, an online, on-demand learning resource designed to help users gain new technical, business and creative skills.

Lynda.com can be used in numerous ways. A student, for example, might use it as part of their course, or to learn additional skills such as Excel. A member of staff might use it for personal development, or to embed its resources into Moodle, create playlists and support students. We’d really like to learn about your experience of using Lynda since it was launched – so please take a couple of minutes to complete our user survey. Results from the survey will go towards improving and tailoring our provision of digital resources.

University of Portsmouth Lynda.com User Survey

Never heard of Lynda.com?

If you still haven’t used Lynda.com you’ve been missing out! Nearly 3,500 staff and students have used it since we launched, accumulating over 4,000 hours of instructional time. Lynda.com is available anytime, on any device, and as well as supporting your own learning it is possible to share courses, create playlists, and embed courses into Moodle – all helping to support the learning of students and staff.

With Lynda.com you get:

  • Unlimited access –  Choose from more than 5,000 video tutorials covering business, creative and technology topics.
  • Relevant recommendations –  Explore the most in-demand skills based on your interests.
  • Expert instructors –  Learn from industry leaders, all in one place.
  • Convenient learning –  Access courses on your schedule, from any desktop or mobile device.
  • Helpful resources –  Reinforce new knowledge with quizzes, exercise files and coding practice windows.
  • Relevant content – Map content to support the learning of your students and staff.

For further information:

www.port.ac.uk/lynda

Online Training for everyone – Lynda.com

adrian.sharkey@port.ac.uk

@adrianjsharkey

Becoming an Online Course Developer

Given various constraints experienced by both learners and training providers, online learning appears to be a growth opportunity. I have lost count of how many ‘online course developer’ (OCD) positions have been advertised over the years within the University and similar vacancies regularly appear elsewhere. Each vacancy is hotly contested, so what does it take to get into online learning as a developer? How can you give yourself the best chance of being offered the position? And is it really the dream job that many applicants claim it to be?

Firstly, I should say the various ‘online course developer’ positions are not all the same. Tasks and responsibilities can be very varied, depending on the team/department/faculty/institution you are in as well as the types of courses you support. So it is worth finding out more about this beforehand. Strictly speaking, the role is to create courses which are studied (either wholly online, or partially as blended learning delivery) via the internet. You are not expected to be a subject expert writing the materials, although an enthusiasm or understanding for a particular subject will make your role a lot easier and more enjoyable. Your expertise should lie within learning technologies – beyond that you will need to read the job specification…

Factually, that’s about all I can say. However, this post would be a little on the short side if I were to stop there – so I’d like to offer some insight drawn from my own work experience. Note: I make no promises and bear no responsibility for your application (especially if I am on the interview panel)! Still, what have you got to lose?

Firstly, why do I feel I can offer advice on this topic and why should you listen? After all, throughout my working life I have written fewer application forms and attended fewer job interviews than statistics suggest that I should have (reference ‘dream job’ from paragraph 1). What this does mean is that I have experience in the role, as I have worked for the University of Portsmouth for over a decade starting in an administrative position that gave me a great basic understanding of University operations. This is something that is reflected in how often I refer OCDs back to their course administration teams to follow procedure, rather than agreeing to apply what might appear to be a quick fix – if a shortcut was the way a task was supposed to be done then it would already be the way to do it.

In July 2008 I became the University’s first ‘eLearning System Support Officer’ taking responsibility for the day-to-day operations of our first virtual learning environment (VLE) – WebCT. Since then our VLE’s have changed (from WebCT, to Blackboard, and then to Moodle) and so have my job titles (eLearning System Support Officer, Online Course Developer, Educational Technologist and Senior Educational Technologist). I have witnessed first-hand the growth of online learning and the increased requirement for the online course developer role. When the University switched from Blackboard (which we branded Victory) to Moodle for the 2012 academic year, we recruited 20 online course developers and the number of posts has continued to grow since then.

Candidates for those original positions had to endure an Excel numeracy/spreadsheet test, a paper-based proofreading task and an online assessment before their formal interview. The selection process has changed since then and usually now requires candidates to give a presentation before a formal interview. That said, do not underestimate the importance of proofreading and attention to detail as mistakes in your application form and/or presentation will be noted – so be warned! The spreadsheet test has also been removed, although interviewers will be expecting to see evidence of digital literacy and organisational skills, so if these are not evident in your presentation make sure you bring examples of each into your interview answers. Another topic that often comes up at interview is ‘communication’ – chances are you already have some answers prepared for this, do they involve communicating online via forums and web conferencing tools such as Webex, Skype or Google Hangouts?

Moving away from ‘transferable’ skills, what specific knowledge or skills do you require for online course development? I would be very surprised indeed if you had never encountered issues with access to online material. This statement from Tim Berners-Lee, W3C (look this up!) Director and inventor of the World Wide Web, describes the ambition of accessibility “The power of the Web is in its universality. Access by everyone regardless of disability is an essential aspect.”. For a ‘development’ role you should familiarise yourself with ways to negate visual, hearing or other sensory impairments, limitations of mobile devices e.g. screen sizes (if these are your intended audiences), bandwidth limitations and requirements for internet connectivity. There may also be other geographic or political limitations placed upon accessibility. If you are required to give a presentation at your interview make sure it is accessible to you, or you will have to give a very good interview to get the job!

Another consideration that should always be at the forefront of your mind is copyright. This is a large subject, and one in which I don’t pretend to be an expert, so if in doubt – look it up. There are various helpful sources online, and the University Library also has some friendly staff who can advise on copyright. You would not be silly enough to include anything in your presentation without copyright clearance, would you?

Creativity is an attractive quality in a developer – however don’t lose sight of functionality. A lack of creativity and design flair may leave materials dry and unengaging, whilst a lack of functionality will not just lead to a lack of engagement but complaints and demands for refunds! Why not check out H5P and let your creativity run wild on HTML5-compliant browsers.

Many appointable candidates show an independent drive for self-enhancement and as a result many skills are ‘self-taught’ – the University’s site-wide licence for Lynda.com may help with this! However, if you cannot evidence particular skills or experience in answer to an interview question the panel will not know that you possess such a skill. Utilise your application form to display evidence of skills by attending training sessions. The Technology Enhanced Learning (TEL) team offer a diverse range of training to staff on all of the technologies we use at the University – much of it aimed at development of materials that would be  particularly useful if you do not already work in that area. Evidence of undertaking ‘online learning’ via a massive open online course (MOOC) could also differentiate you from other candidates. Check out Coursera or Futurelearn for a list of courses from a range of providers.

For some OCD posts you will be required to give training sessions. Presentation skills are a transferable skill and are receiving great emphasis within many of the courses offered at the University these days. Based on requests over the last couple of years, I have had a need to develop a system and workflow to facilitate the recording and assessment of student presentations in a simple and timely manner, so that lecturers may provide written feedback to students enabling them to review their own performance. Check out Assessed Video.

Many years ago I was a participant on a course to develop skills in training others. What I took away from that training was that the key to presenting is confidence. You acquire confidence by having faith in yourself and what you are saying – so do your homework. Preparation is everything. If you work through the job specification and can answer ‘yes’ or ‘I have that’ to everything, then you have a right to not only be in that room but to be confident that you deserve to be there auditioning for the role. Run through your presentation beforehand at home, you may find it helpful to record yourself – phones make wonderful video cameras these days (you might even try the TechSmith Fuse app). The first time you watch it back you will probably be horrified by the number of times you ‘um’ and ‘er’, so try the presentation again and speak more slowly. Do not be afraid of silence, as natural pauses help your audience follow what you are saying. If you need a little help why not try one of the ‘presentation speaking’ workshops run by the Academic Skills Unit.

You must be aware of delivery methods for the materials you produce. This may be via a SCORM package, but will most likely be delivered via the University’s VLE. We use Moodle, which is an open-source package so there is no excuse for not being familiar with it. You can download a copy (https://download.moodle.org/) and play with it yourself on your personal computer or play around with a demo site from Moodle.org.

Finally – technology moves fast! I hope you have found what I have written to be a good starting point, but that you are already thinking about what the latest developments are. After all, you want to be a developer, don’t you? Good Luck.

 

References

Tim Berners-Lee. Retrieved from https://www.w3.org/standards/webdesign/accessibility 25th July 2017

Guest Blogger: Mary Watkins – Using Turnitin to increase consistency in assessment marking and feedback

The School of Education and Childhood Studies (SECS) have used electronic submission since 2015 with all students asked to submit their artefacts through Turnitin, Moodle Assignments or Moodle Workshops. SECS reviewed our electronic submission process at the end of 2016/17 and looked for ways we could improve the process for students as well as markers.

Student feedback suggested that changes could be made to improve the consistency of feedback across units as well as the transparency of grades and the ways in which grades could be improved in the future.

Using Rubrics

Joy Chalke (Senior Lecturer) and Chris Neanon (Associate Head Academic) worked with Mary Watkins (Senior Online Course Developer) to create an electronic version of the School’s new grade criteria/mark sheet for each level of study from level four undergraduates through to level seven postgraduates. The electronic version was created using a Turnitin rubric which reflected the four key areas students’ submissions are marked by:

  1. research,
  2. content,
  3. argument and analysis,
  4. organisation, style and presentation.

The new Turnitin rubrics help to ensure that all markers evaluate student work via the same set criteria, in this case based on these four key areas, and therefore respond to the students’ request for consistent marking.

Having attached the rubric to all Turnitin dropboxes, markers were able to indicate to students areas of strength as well as areas for improvement in the artifact submitted and link these to the sections on the rubric. Upon receiving this feedback students have been able use the rubric to see how improvements to their research, content, argument, and organisation will increase their grade in future submissions.

Using QuickMarks

Joy and Mary also worked together to create sets of ‘QuickMarks’, a tool in Turnitin that allows markers to drag and drop comments on to students’ submissions and therefore reduces the need for online markers to type the same comments repeatedly.

Joy drafted a set of QuickMarks for each level of study which Mary converted into corresponding sets of QuickMarks. Markers were then able to drag and drop relevant comments from the set on to students’ submissions, amending or adding to the comment(s) as appropriate.

A pilot was conducted in two units with large numbers of markers on the UG programmes and trialed in a unit on a PG program. SECS will be monitoring this process throughout 2017/18 and using feedback from students as well as staff to improve the way marking is conducted and feedback is given to our students.

Digital Capability Discovery Tool

In a previous blog post we looked at Digital Capability – what it is and why it’s important. The work that Government and organisations such as Jisc have carried out highlights the fact that digital capabilities are relevant to all areas of university business. Supporting the development of digital capabilities is vital in meeting the vision, ambitions and expectations of all HE institutions, and it is ingrained in our University and Education Strategies. In order for students and staff to evolve with changing technology, to live and work in a digital society and to meet new challenges, competencies in a number of areas need to be developed.

Digital Capabilities Framework

Although the term ‘digital capabilities’ includes the notion of being proficient in IT skills, it is far broader than this. It includes being able to manage information, recognise ‘fake news’, evaluate sources, present ideas in a variety of different digital formats, analyse information, and manage one’s online identity and safety.  All these areas are explained in the Digital Capabilities Framework.

Digital Discovery Tool

The Jisc Digital Discovery Tool – which is now available for use – is designed to help all staff realise their digital potential. (A student discovery tool will be available soon.) The tool asks for department and role, and there should be a category to suit all members of staff – everyone needs to be aware of their digital capability. After all, at the very least staff need to use digital tools to book leave, check payslips, take part in the University community, and communicate with other staff and students.

The Discovery Tool asks quiz-style questions in a non-judgemental way, and provides realistic examples. The process of answering the questions should make staff aware of their digital confidence and provide ideas for new skills to develop.

Once they have completed the form, staff get a comprehensive profile of their digital competencies. The report includes practical suggestions for ‘next steps’ with links to great resources. Individual data is not shared, and the tool is not designed to monitor individuals, but potentially the results could be used in a number of ways:

  • Departments could use overall data to assess which areas of digital capability need developing.
  • Individuals, by becoming more aware of digital capabilities, could use the feedback for personal development and CPD.
  • The report could be used to inform the PDR process.

Completing the Discovery Tool

  1. Login to the DIgital Discovery Tool.
  2. When you log in for the first time you need to sign up.
  3. Create a password, the code needed is dcap17!
  4. Select ‘University of Portsmouth’ as the organisation.
  5. Choose a Department and then an appropriate role.
  6. Answer the questionnaire.

Once the Discovery Tool has been completed a report is generated and can be downloaded as a pdf. If any further help or consultancy is required please contact any of the following;

Amy Barlow

Adrian Sharkey

Stephen Webb

@adrianjsharkey

Design for Digital Learning

Back in 2005, Gráinne Conole and Karen Fill developed a learning design toolkit. Conole and Fill were concerned that, despite the increasing use in society of “Information and Communication Technologies” (as people used to refer to our connected world), educators weren’t embracing the opportunities of e-learning to enrich the student experience. Their learning design toolkit was intended to guide teachers through the process of creating “pedagogically informed learning activities which make effective use of appropriate tools and resources”.

In the 12 years since their learning design toolkit was developed, technology has continued to improve steadily – but I’d argue that learning design has failed to keep up. Perhaps a new JISC publication will go some way towards improving matters. Their new online guide to technology-enhanced curriculum design – Designing learning and assessment in a digital age – collates the most significant R&D outputs over the past decade in curriculum and learning design in a digital context. It also includes examples of good practice.

The guide is based on a model with four elements:

  • Discover – understanding of where you are now, and what you want to happen
  • Dream – your vision for what learning, teaching and assessment could be like
  • Design – understanding precisely who you are designing for and the pedagogic purposes that are appropriate to those students
  • Deliver – creating the right environment and culture for high-quality digital learning and assessment

If you are interested in learning design in a digital context then I can recommend reading the guide. Whatever your level of proficiency, you’ll be sure to find something to take away!

 

 

The discover, dream, design deliver model with improving student outcomes at the centre
©Jisc

 

 

Feature image: JISC Learning Design Toolkit by Graninne Conole and Karen Fill is licensed  under CC BY-NC-ND

UoP does the TESTA test! An introduction to the TESTA project

From January 2018 to September 2018, The University of Portsmouth will run the Transforming the Experience of Students through Assessment (TESTA) project. Initially involving 10 courses, the aim is to expand this pilot project to more courses and improve the quality of student learning through addressing programme-level assessment​ ​across the university.

What is TESTA?

TESTA, originally funded by the Higher Education Academy, is currently sustained by the University of Winchester and Southampton Solent University. TESTA aims to improve the quality of student learning through addressing programme-level assessment. Over 50 UK universities as well as universities in Australia, India and the USA have engaged with TESTA since its early project days (2009-2012). TESTA works with academics, students and managers – and for students, academics and managers – to identify study behaviour, generate assessment patterns to foster deeper learning across whole programmes, and promote assessment for learning.

Why TESTA?

Because:

  • There needs to be more consistency between modules, across programmes, and a greater emphasis on progressively developing students’ internalisation of programme-level standards, over time, rather than relying on documentation to specify criteria at the level of assignments or modules.
  • The programme view shifts perspectives from: figures/percentages  and student experience surveys (e.g. NSS)  to enhancement strategies;‘my’ unit to ‘our course’; teacher-focused on module delivery to student experience of the whole programme; from individualistic modular design to coherent team design.
  • It engenders a team approach. The process enables the researcher to get to know the team and programme;. It’s a listening process, and a valuing process​. The team make decisions based on data, knowledge and guidance.​
  • It enhances curriculum Design and Pedagogy; a.rebalancing formative and summative, b.making connections across modules, and c. ensuring sequencing and progression of assessment across the programme. Also, developing approaches to formative, including more authentic assessment, influencing curriculum design (content-load etc.) etc.

What does TESTA involve?

The process involves mixed research methods for the sake of a. exploring various dimensions of the programme and b. triangulating the data. The process for each course/programme includes: a TESTA audit; an Assessment Experience Questionnaire; and Student focus groups. The process results in a programme case study report with summary of findings, interpretations and recommendations and an interactive workshop presenting this report.

What people say:

The value was to look at what we do from a scientific perspective and look at things objectively, and that is really enabling us to re-think how we do things. Because it’s driven by the project the staff are very willing and accepting of the data. I don’t think anybody, after we had the meeting with you guys, sat there and said ‘They’re talking absolute rubbish.  What do they know?’ (Programme Leader, Nursing). ​

​‘I’ve found it useful to have a mirror held up, to give a real reflection. We talk about the ‘student voice’, but actually this has provided a mechanism, which isn’t part of the programme, which isn’t the evaluation’ (Programme Leader, Education).​

TESTA has revealed some really interesting and, I believe, accurate information about our programme/ approaches/ student experience.  The details of your report have enabled some really strong shifts. We would not have reached these conclusions otherwise and I feel that TESTA has had the desired effect of enabling us to think a little more progressively.’ (Programme Leader, Dance)

‘Our very productive TESTA meeting has stimulated much discussion about how we can develop our modules to include more formative feedback and more engagement in large lectures. Somedevelopments will be incorporated in the interim validation and others will influence our departmental policy on assessment and feedback for next year’ (Programme Leader, Psychology.)

More information about TESTA and a variety of resources can be found at http://www.port.ac.uk/departments/services/dcqe and https://www.testa.ac.uk/

Any interested programme/course leaders can send an email to amy.barlow@port.ac.uk or melita.sidiropoulou@port.ac.uk

Image credits: Photo by Andrew Neel on Unsplash

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