Tel Tales

Adventures in Technology Enhanced Learning @ UoP

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Guest Blogger: James Brand – Erasmus+ Staff Training: Visiting the FernUniversität in Hagen (Part 3)

This is the third of four related blog posts about about an Erasmus+ Staff Training experience to the FernUniversität in Hagen which took place in June 2018. In this post I will be discussing initiatives that the FernUniversität  has implemented to ensure the quality of distance learning being delivered at the University. I also mention the instructional design approach and educational theory that underpins e-learning at the University.

E-teaching Certificate

One of the benefits that the FernUniversität offers to staff is a recognised qualification in e-learning for practitioners at the University in the form of an E-Teaching Certificate. This is an internal training programme available to teaching staff at the University, the course takes on average 1.53 years to be completed. The course is made up of a number of fundamental workshops including Introduction to didactics, Overview of FernUni-Tools, E-Learning and Law, Evaluation, E-Assessment, Documentation, and reflexion (individual), Peer observation of teaching (kick-off workshop). There are also a number of electives which can be taken as part of the programme and concludes with an e-teaching project which involves the planning, implementation, and evaluation of a project with a peer overview observation element. This training is delivered as a mixture of online and blended learning. This programme has proved to be very popular and is in high-demand from staff. There were several requests as to whether the University offer the course externally but unfortunately they are not able to!

Instructional Design

Instructional design and didactics were topics that raised throughout the training week. Dr. Ada Pellert, President of the FernUniversität, in her welcome to attendees of the training week said that previously there had been an absence in the expertise of instructional design at the University. This is something that they are trying to improve by working with academic staff and the introduction of the E-Teaching Certificate.

A session from Dr. Theo Bastiaens, Vice-President for Digitalisation and International Affairs, on Instructional Design was informative and discussed many aspects of delivering education. This included discussion of the psychology of learning and major learning theories. The importance of having a learning philosophy was also emphasised during the session. Dr Bastiaens also explained the use of learning patterns, the framework for high-quality distance learning, that the University encourages staff to follow.  One important statement on the use of technological innovations in learning was that “Technology is not a solution – it is a tool to make education easier. This is why instructional design theory is important. It’s all about your approach to teaching and learning.”

Like the University of Portsmouth, the FernUniversität also uses Moodle as its Learning Management System (LMS). A number of presentations during the week highlighted how support staff at the FernUniversität had worked with academic staff to develop their courses on the LMS into high-quality template designs to improve the student experience. A number of courses had been relaunched with a face-lift and with new approaches to maximise learning. Presentations from a number of academic staff highlighted the course design of the online and blended elements. In the Faculty of Law, all courses featured an introductory video from a lecturer. I could see many elements of best practice in the work of colleagues at the University of Portsmouth. The University is also using H5P to develop learning materials on Moodle.

One of the things highlighted was the need to be aware of different academic cultures and allowing academic freedom is important when considering course design and the use of the LMS. For example, the Faculty of Mathematics had a very different approach to the Faculty of Law.  This is something that I’ve been aware of for a long time at the University of Portsmouth but it had not really resonated until hearing it at a different University.

In my final post post I will be reflecting on my experience of undertaking an Erasmus+ Staff Training week and I will also summarise the keynote presentation that concluded the training week.

Image credits: Photographs by James Brand

Guest Blogger: James Brand – Erasmus+ Staff Training: Visiting the FernUniversität in Hagen (Part 2)

This is the second of four related blog posts about about an Erasmus+ Staff Training experience to the FernUniversität in Hagen which took place in June 2018. In this post I will be discuss the learning technologies being used at the FernUniversität and some of the innovative projects that they are undertaking.

Learning Technologies and Innovations at the University

E-Assessment

A presentation of E-assessment at the FernUniversität was very interesting and eye-opening. The FernUniversität has a number of issues unique to the institution in terms of conducting e-assessments. As the number of students is so high, it is difficult to conduct online exams. For example, one of their most popular courses has several thousand students. As a member of teaching staff highlighted, the exams cannot take place at a study center as they could not ensure that all students could attend. German data and privacy laws also mean that a lot of technical solutions could not be implemented. The University, therefore, does not conduct computer-based examinations.

Hybrid Lectures

One of the elements of teaching that I was most interested in was the use of hybrid lectures. These are delivered in a lecture hall but possible only to a handful of students. The rest of the students will be watching the lecture which is recorded and streamed online and will participate remotely using Adobe Connect software. A facilitator will then help with reading out student questions and to ensure that the session runs smoothly. One of our major challenges in the Graduate School is dealing with capacity issues of workshops and ensuring adequate provision to distance learners so the hybrid lecture looks to be a possible solution.

FEU login

One major project at the University is the introduction of implementing a single sign-on through a system being called ‘FEU login’. This will involve students signing in through a single portal to give them access to a number of online services including:

  • Classroom modules (on Moodle)
  • Student email
  • Student Calendar
  • A personal area for course and personal information
  • Library services
  • Regional Study Centre information and events
  • Learning Group Finder app

Learning Group Finder App

One interesting innovation at the FernUniversität is the development of the LernGruppen Finder, (Learning Group Finder) app. This app is designed to help the distance learning students to find others to study within their region or that are studying the same subject. This app has been introduced to support students studying and to help minimise isolation that students may experience from studying as distance learners.

Other examples of digital learning innovations at the University can be found on their E-Koo blog (German language only).

Study books

One of the most surprising revelations during the week for attendees was that paper is not dead at the FernUniversität. During a visiting to their Logistics Center, the printing, and production facility just outside of Hagen, we saw the scale of their use of non-digital learning materials. Students are provided with study books to accompany their courses. These have proved to be popular with students who like to receive something tangible to go with their studies so there are no plans to discontinue this method of producing course materials. The printing facility was very impressive on its own, with all aspects of print and design, provided in-house on large production line type setup. They also handle the production of other media including CDs with teaching material, newsletters, and stationery. 

Video Studio

One of my favourite parts of the training week was the visit to the facilities of the video studio. The media production team are responsible for the production of a range of audio-visual teaching materials including talking-head videos, video lectures, podcasts, and animated videos to name a few. They are also responsible for ensuring the accessibility of materials for all learners. The media production center features professional recording studio, with green-screen, lighting and cameras all of a professional quality. This studio was comparable to studios that might be used in news or television broadcasting. The facility had clearly had quite significant investment behind it and there was acceptance among attendees that this was needed to produce high-quality distance learning. To quote a delegate, “everyone wants distance learning until they have to pay for it!”.

In my next blog post I will be discussing some of the practices being implemented at the FernUniversität to ensure the quality of distance learning provision at University. I will also discuss instructional design and the educational theory that underpins e-learning at the FernUniversität.

 

Image credits: Photographs by James Brand

Guest Blogger: James Brand – Erasmus+ Staff Training: Visiting the FernUniversität in Hagen (Part 1)

This is the first of four related blog posts about about an Erasmus+ Staff Training experience to the FernUniversität in Hagen which took place in June 2018.

Introduction

I was recently able to take part in an Erasmus+ Staff Training week to the FernUniversität in Hagen, Germany. Hagen is a city located in the North Rhine-Westphalia region of Germany and the FernUniversität (fern meaning remote in German), is the largest distance learning University in Germany with 80,000 students.

The staff training week was a unique experience to learn from a leading distance learning University, understand the German Higher Education system and to also a fantastic cultural exchange experience. The training week was well attended by delegates from various European Universities, including a number from distance learning Universities. The training week featured a number of workshops, presentations and discussions as well as opportunities to visit the facilities of the University. There were also a number cultural events arranged including a visit to a castle and an excursion to the nearby city of Dortmund.

The following is a summary of some of the things I learned during the week from attending presentations, visiting facilities and speaking to staff at the University:

About the University

The FernUniversität is the only German teaching distance learning University in the world. As expected, most of their students are based in Germany and the bordering countries where German may also be spoken. However, it was interesting to see that they also have students as far afield as America, Canada, and South America. The University was founded in 1974, following a similar model to that established by the UK Open University. Further information on the structure and course offerings of the FernUniversität can be found on their English language website. The FernUniversität has a range of students, however, typically students at the University will already have a first degree or they will be people studying later in life for the first time.

Study Centers

Interestingly, for a distance learning University, not all of the teaching is conducted remotely. The University has opened 60 regional study centers, the majority of which are located in Germany, however,  they have opened up a number of study centers abroad. The study centers allow an opportunity for the distance learning students to receive face-to-face teaching and advice on all areas of their studies. If there is a high concentration of students they will open a center to allow face-to-face teaching. If a student cannot attend one of these study centers they will try to provide a digital alternative, although from seeing the map of study centers it looks like it would be fairly easy for most German students to at least attend one.

In my next blog post I will be discussing how distance learning is delivered at the FernUniversität, including some of the learning technologies and innovative projects that they are undertaking. More to come next time…

Image of: Dortmunder U Art Gallery

Image credits: Photographs by James Brand

Digital Skills Certificate

Earlier in the year I went to Digifest 2018, the biggest conference for Education Technology in the UK. As well as a chance to meet fellow professionals the conference presents a wide range of inspirational, thought provoking ideas. These can be from large solutions like an Augmented Reality band from Edinburgh playing live on stage with an orchestra in Birmingham, that tests the limits of the Janet Network, to suggestions on simple teaching techniques.

One of the presentations I saw was from the IT Training Team at the University of Lancaster, who set up a ‘Digital Skills Certificate’ for students and staff mapped to the Jisc Digital Capability Framework, it offered online courses in a range of topics under the six elements of digital capability. When participants completed the course it gave them a ‘certificate’ that could be posted on LinkedIn, for students it also went on their Higher Education Achievement Record (HEAR) transcript. It’s a great way for students and staff to develop digital and employability skills and also be able to clearly demonstrate those skills to potential employers for placements and work beyond university.

I like to think I know a good idea when I see one and began thinking how this could be adapted for use at the University of Portsmouth. The Jisc Framework is a great tool to use in order to develop student and staff Digital Capability. In the last year we have also implemented Lynda.com, an online resource of over 10,000 courses. The University of Portsmouth version of the Digital Skills Certificate combines the use of these tools.

Click on this link to see the video.

The University of Portsmouth Digital Skills Certificate is on Moodle and available for both students and staff to self register onto. Participants choose at least one course from each element of the Framework:

  • IT Proficiency – Word, Excel, Google Drive, SPSS
  • Information, Data and Media Literacies – Excel Statistics, Data Driven Presentations with Excel and PowerPoint, SPSS for Academic Research
  • Digital Creation, Innovation and Scholarship – PowerPoint: Designing Better Slides, Introduction to Screencasting, Google Sites
  • Communication, Collaboration and Partnership – GMail, Twitter, Webex
  • Digital Learning and Self Development – complete the Jisc Digital Discovery Tool
  • Digital Identity and Well Being – Computer Security and Internet Safety, LinkedIn for Students, Digital Citizenship

The courses are from Lynda.com and can be completed at participants’ own pace, anytime, anywhere. Once the course is completed, Lynda provides a certificate of completion that can be added to LinkedIn, it also needs to be uploaded as a PDF to the Moodle assignment for that section. The next step is to complete a quiz based on the topic that has just been studied and if passed a certificate for that element of the framework is issued.

Participants can study as many of the courses as they like, but one from each element is required. When all six have been completed an overall ‘Digital Skills Certificate’ is issued, for students this will be shown on their HEAR transcript.

For further information go to: digitalskills.port.ac.uk

adrian.sharkey@port.ac.uk

@adrianjsharkey

 

New Modules for Moodle 2018-19

You may remember that we introduced a new way to request new Moodle modules last year, since then the service desk has been updated so we thought we’d show you a refresher on how to request your site.

All you have to do is complete the New Moodle Module Request form on the Service Desk Landing Portal. To start, select Log a service request.

This will bring you to the ‘My Services’ page, firstly make sure that you are on the All My Services tab, then select the Moodle link

You’ll then see the Moodle service page, click on Moodle Request on the lower half of the screen, Click on the blue Moodle Request link.

You’ll then see the Moodle Request page, click on the drop down arrow alongside What would you like to do? Select Request a new module to be created on Moodle, then click Next.

Use the page that appears to input the details of your module. Please make sure that all mandatory fields (denoted by a red asterisk) are completed.

When you’re happy with the information you’ve supplied click Finish. Once the form has been submitted you’ll receive an email confirming your request and a reference number.

We’ll get to work creating your site for you and then we’ll send you an email to confirm when it’s ready for you to use. Don’t forget to ask for help from your faculty Online Course Developers should you need it.

Guest Blogger: Carole Phillips – Old Dog – New Tricks

Blog following TEL Training sessions:

The saying that you can’t teach an old dog new tricks isn’t quite true in my case.

I am a 50-something senior lecturer PT and an Advanced Nurse Practitioner PT. I have spent the whole of my nursing career gaining knowledge to develop my clinical skill and then passing them on through clinical teaching. I ventured into HE back in the early noughties … only to find I missed clinical practice. This was at the start of online resources for teaching and learning – I thought, “bugger that, I want to be hands on…” Fifteen years later, somewhat at a loss having done clinical practice full-time, I found I missed my students and formal teaching – and landed a PT role here at UoP (#Nursing).

The last year has been a massive learning curve for me. Gone are the big lecture theatres; instead we have small lecture rooms, with satellites and facilitators, and more online activities and learning. I thought, “Oh no, I’m too old to learn how to do that – keep a group of students in another room engaged with my lectures whilst not actually in the room!”

Then I found the TEL training sessions and Tom. He’s not quite a knight in shining armour, but he’s definitely taught this old dog new tricks.

I am about to embark on a PhD (well an EDD, but you know what I mean) in using online activities in undergraduate nurse education (“OMG” you cry; me too!). But I am so enamoured by all the resources I am keen to learn and use this in my teaching – my head is spinning!

I couldn’t do all the TEL sessions in order as I’m PT, but that doesn’t seem to matter. Tom has been patient and listened to me, and I’ve been developing lots of activities through Moodle to enhance my teaching.

I have been promising a blog for a few months – so here is the first, and hopefully not the last. And whilst I’m an academic, I’m not your traditional academic – and over time, if I continue with blogs, you’ll find out why. So keep reading!

Image credits: Photo by McDobbie Hu on Unsplash

The Portsmouth Moodle – Accessibility Snapshot

In January 2018 we were lucky enough to host a visit from Alistair McNaught, a JISC subject specialist on accessibility and inclusion. Alistair spent a day at the University as a “mystery shopper”, playing the role of a student with disabilities who was trying to access various digital resources and services. He looked at the full range of services – prospectus, website, Library platforms and Moodle – but here I’ll focus on his observations about the VLE.

The first thing to note is that Alistair had difficulty logging on to a PC in the morning: it took more than ten minutes for the desktop to appear. The student sitting next to him confirmed that, after the initial boot, it often did take a long time before a public PC was in a state that allowed work to take place. Not good for a student with ADHD!

Alistair confirmed that tab order (for keyboard navigation) works well in Moodle and the visual tracking of focus is good. There’s easy navigation with breadcrumb trails and a navigation side panel; this is important because good navigation assists all users, especially assistive technology users. The Moodle accessibility block is available and obvious on all pages, and Equality and Diversity information is easily discoverable. The self-enrol E&D course has lots of very good, easily accessible, generic awareness-raising resources; and there are easy-to-find PDF resources on equality data – these have good reflow and colour change possibilities. All this is good news and it allows us to build on – in Alistair’s words – conscious competence.

However, there are some things we need to think about. For example, some of our third-party resources have accessibility issues; we are to some extent a hostage to fortune in these cases, but at least now we are in a position to raise the points with the suppliers. Another issue was that some of our generic units have poor colour contrast; Alistair pointed us to a tool – the Colour Contrast Analyser from the Paciello group – which will help us identify these problems more readily. And once we are aware of them, it’s easier to fix.

Alistair also took a look (with the consent of the academics involved) at a couple of teaching units from ICJS. He was highly impressed with the pedagogical approach taken in these units, and he praised a number of aspects. A “lovely human [video-based] introduction adds value for many students” – but he added that it “would be even better with transcript or captions”. It was “great to see active use of rich media and a nice visual key to resources”; the “direct links to reading resource and final assessment” were useful; and the “impressive range of resources” were “well organised” and had “clearly scaffolded teaching with explanations and pointers to the purpose of the resources”. Where resources could cause access issues this has been recognised and a genuine attempt made to remedy it with a PDF alternative (however, the PDF had its own accessibility issues and so does the ‘Click here’ link text). Finally, a Useful News and Information block showed “great currency, with tie-in to contemporaneous issues”. So, again, there is a lot of conscious competence on which we can build.

These units had some issues; fortunately, they are easily fixed. For example, hyperlinks need unique and meaningful link text so that assistive technologies that gather page links together can give users meaningful information. If an author writes “Click here to browse an interactive timeline of key events” then the result from assistive technologies might be a long list of “Click here”s – which is entirely uninformative. Much better to write: “Click here to browse an interactive timeline of key events”. Another problem came from an interactive Articulate resource that failed to load; even if it did load, Articulate generally produces output with limited accessibility. And some structures had untitled navigation elements, which would cause problems for some users. (This last issue might be down to an underlying Moodle template issue; Alistair pointed us to another tool – the HTML5 Outliner plugin for Chrome – that will help us investigate this further.)

All in all this was a tremendously useful visit. We know there are areas of good practice we can build on, and there are issues we can fix.  And it truly is worth pursuing this: if we take an inclusive approach to Moodle and the content on it, all learners will benefit.

Feature image title:  Web Accessibility Word Cloud by Jill Wright is licensed by CC-BY 2.0 on Flickr

Guest Blogger: Julian Ingle – The Green Zone Rabbit

In the Green Zone, a safe area where politicians live, Hajjar and his friend are hiding in a villa preparing for an attack. To pass the time, Hajjar is looking after a rabbit. When he goes to clean the hutch one morning the rabbit appears to have laid an egg. Absurd events like these run alongside moments of horror and violence in Hassan Blasim’s collection of short stories about Iraq called The Corpse Exhibition.

These stories of the everyday devastation of people’s lives caught in war zones became reality at a recent talk about the work of The Council for At-Risk Academics (CARA) by its director, Stephen Wordsworth. The talk was part of the Faculty of Humanities and Social Sciences’ Learning and Teaching day and was, without doubt, the most moving event I’ve been to at this kind of conference. I’ve just joined the University of Portsmouth and have been fortunate that it’s the conference season. I’ve seen interesting work, met lots of people, who’ve been welcoming and friendly and been to some excellent talks.

What stands out were the accounts of their recent lives by three academics who were supported by CARA (http://www.cara.ngo/). Each of them talked about how their academic careers were closed down by the war in Syria. CARA helped them to escape, got them visas and has found them work at the University of Portsmouth so that they could continue their careers as academics until such time as they can return to their country. Their families and friends remain in Syria.

There has been more debate recently about academic freedom in UK HE, often raising concerns about the introduction of the ’Prevent duty’ in 2015. Under threat was academics’ right ‘to question and test received wisdom and to put forward new ideas and controversial or unpopular opinions without placing themselves in jeopardy of losing their jobs or the privileges they may have’ (1988 Education Reform Act). Hearing the stories of these three people, their struggle to survive and to pursue their careers in higher education, put some of these debates – and our privileged position – into perspective.

Julian Ingle has just joined the University of Portsmouth as the new Deputy Head of ASK. Prior to this he worked at Queen Mary University of London as part of the Thinking Writing initiative, and as an educational developer and lecturer at several London universities.

Image credits: Photo by Gary Bendig on Unsplash

Episode 6 – Sarah Charman and Jo Fairwood – Engaging Distance Learners

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Episode 6 - Sarah Charman and Jo Fairwood - Engaging Distance Learners
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Copyright Information:

Nowhere Land – Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0 License
http://creativecommons.org/licenses/by/3.0/

New Features of Moodle and Bespoke TEL Training Sessions

During August TEL (Technology Enhanced Learning) will be offering New Features of Moodle 3.5 and bespoke training sessions only. The usual timetabled TEL training sessions will resume in September.

 

New Features of Moodle 3.5 sessions

Each year new features are added and old tools are upgraded to improve functionality. The New Features of Moodle sessions will look at the latest features of Moodle that have changed since the roll over. Any updates or new features of our latest Moodle will be included in the session to help you keep up to date with the workings of the system.

To view our training sessions, please see the TEL Training Calendar.

Bespoke Sessions

Informal 1-2-1 sessions can be held at your desk, or if there are several of you interested in a session we have a room available where you can request a more structured group session. Topics for bespoke sessions can be based around our traditional TEL programme, or we can tailor the session to answer any specific questions or needs that you require.

Please complete a Bespoke Training Request form (see below) and simply tick the box next to the session you would like training on. If you tick ‘Other’ please give a brief explanation of the topic you wished to be covered in the session. Complete with the date on which you would like your training session to take place, along with your preferred time and finish it by clicking ‘SUBMIT’.

Please click here for the Bespoke Training Request form:

Bespoke Training Request Form

Once we receive your form, a member of  the TEL team will contact you to confirm your training arrangements.

NB: Bespoke TEL training sessions can also be arranged throughout the year.

Background image credits: https://www.pexels.com/photo/adult-book-business-cactus-297755/

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