Adventures in Technology Enhanced Learning @ UoP

Author: Abigail Lee

Digital Accessibility in Teaching and Learning – What is it?

‘Digital Accessibility’ or ‘Accessibility’ is a heated topic at the moment. Public sector bodies like us have the obligation by law to comply with Accessibility Regulations 2018 with a series of deadlines to meet. It is also an important part of our University Vision 2030 and Strategy 2025 where it says we should ‘respect and celebrate diversity and equal opportunity through an inclusive culture’. 

But what does ‘Digital Accessibility’ mean and how does it apply to us in teaching and learning? 

Before we look into that, let’s first find out what is ‘Accessibility’. 

What is ‘Accessibility’?

Accessibility is about removing disability. 

What is disability? Disability happens when there’s a barrier between people and their environment. It is commonly seen as a condition or a problem of the body or mind (impairment) that requires medical treatment. However, UK Equality Act 2010 recognised and acknowledged that disability, or barriers, can be caused not just by the impairment(s) but also by the way society is organised. This is defined in the social model of disability. According to the social model of disability, these barriers can be physical, like buildings not having accessible toilets, or they can be caused by people’s attitudes to difference, like assuming disabled people can’t do certain things [3]. For many people with impairment(s), the main barrier they experience does not stem directly from their bodies, but rather from their unwelcome reception in the world, in terms of how physical structures, institutional norms, and social attitudes exclude and/or denigrate them. [4]

This is where ‘Accessibility’ plays a part. 

Accessibility is about finding and dismantling these social barriers, creating an environment that adapts to the needs, ideally as early as possible in the process. For example: accessible toilets, lifts, wheelchair ramps, braille on printed materials, even simple things like left-handed scissors etc. When barriers are removed, disabled people can be independent, autonomous and equal in society.

Accessibility supports and celebrates inclusion; it should be ok to be different, with impairment(s) or not. It is about ending exclusion and oppression so that people with impairment(s) are not required to change who they are in order to be entitled to the same rights and opportunities as everyone else. 

What is ‘Digital Accessibility’? 

Digital accessibility is ‘Accessibility’ in digital media. 

It is about making digital products like websites, mobile apps and other digital tools and technologies accessible to everyone. It is the ability for all users to have an equal opportunity to access and benefit from the same services or digital products, regardless of any impairment(s) they may have. 

So, what is ‘Digital Accessibility’ in Teaching and Learning? 

Digital accessibility in teaching and learning is ‘Accessibility’ in digital teaching and learning products – the courses’ contents and activities, and the service we offer to our students.

It means all students are given access to all teaching materials and the ability to participate in all teaching and learning activities, regardless of any impairment(s) they may have. 

Taking digital accessibility on board in teaching and learning is very much about understanding that, if we’re creating inaccessible learning materials or activities, then effectively we’re responsible for creating barriers. These kinds of resources often lack structure, written and designed with a set of assumptions. It is about having the realisation when we create resources that fail to accommodate a certain group of students, effectively we have disabled them.

What ‘Digital Accessibility’ is not.

Now we know what digital accessibility is and its role in teaching and learning, let’s have a look at what it is not.

Misconception 1: digital accessibility is just about disability.

It’s not. Digital accessibility in essence is about inclusiveness and universality. 

It’s about having good design and making resources that can be used by as many people as possible.

I believe every student, in fact, everyone was once in one or more of the situations below; maybe even more than once:

  • In different cultural environments e.g. in a foreign country 
  • In a noisy environment or a public place where you can’t hear properly
  • Using many different devices e.g. desktop computers, mobile phones, tablets etc
  • Are temporarily or situationally impaired e.g. from injuries or with caring responsibilities
  • Have age-related cognitive decline.

In these situations, everyone can benefit from the flexibility brought by materials and activities designed with digital accessibility in mind. In fact, many of us use elements of them without particularly thinking about them. We might think that only disabled students use assistive technology, but, in fact, we are walking around with a kind of assistive device in our pockets all the time – our mobile phones. Have we not used and enjoyed its built-in accessibility functions like voice over, browser enlarge, colour changes, speech recognition, screen reader etc ever? When digital accessibility is put in place, everyone benefits including ourselves; inevitably everyone grows old and will eventually be impaired by age. So, essentially, we are just helping ourselves.

This video from the Web Accessibility Initiative shows a variety of ways that content produced to be accessible is beneficial for all users regardless of their ability or disability.

Misconception 2: digital accessibility is not my problem. 

Yes, it is. Digital accessibility is everyone’s responsibility. 

We’re all in this together. As mentioned before, it is required by law and it is the University’s Vision. More importantly, as an educational institution, we are responsible. We are the teachers and role models, what you do makes a difference. We can change and have the responsibility to lead the change in society’s perceptions and practice. We can create a society that accepts and celebrates that everyone is unique, recognises and encourages the strength and talents of people with impairment(s).

The whole purpose of providing education is to give the young the things they need in order to develop in an orderly, sequential way into members of society; to impact and change lives. Digital accessibility helps us fulfil that purpose. It provides us with an opportunity for education to reach everyone who needs it, in a way that can benefit as many people as possible. It gives us an opportunity to improve our teaching and learning materials to fulfil their purpose of existence. It is our responsibility to make that change. 

Misconception 3: digital accessibility is hard. 

No, it’s very easy. All you need is empathy and consideration. 

What you do at the start makes it easier at the end. Follow these good practices when designing and adding your content. When you start doing it, you will realise that most of them are really just common sense! Information should be consistent and easy to find, easy to read, and easy to navigate; documents need good structure and colour contrast; images and graphs are described well; videos have captions or transcriptions etc, just to name a few. It is all a matter of common sense. eLearning Tools website has all the support and information you need to create this kind of accessible content.

Remember that when you design and create your content with digital accessibility in mind, you will not only create better learning materials, you will have content that can be more easily reused and repurposed – saving a lot of time in the future!

References

  1. Codeacademy: What is Digital Accessibility
  2. Equality and Human Rights Commission: UN Convention on the Rights of Persons with Disabilities (CRPD)
  3. Social model of disability
  4. Rethinking disability: the social model of disability and chronic disease

Credit Image:Image by Gerd Altmann from Pixabay

Zoom vs Webex vs Google Meet: Important Features to Compare and Consider

There is a growing need to deliver lectures online and capture online live lectures with the new Blended and Connected learning approach, which was recently introduced by our University to help our students in this challenging time. The Blended and Connected learning approach is driven by our Content Capture policy which emphasizes that “…all students should have access to learning from all formal teaching sessions regardless of whether they are able to physically attend.” Furthermore, with the regulatory requirement that our content needs to meet the Public Sector Bodies (Websites and Mobile Applications)(No. 2) Accessibility Regulations 2018, it is now more important than ever to ensure that our online taught content is captured and captioned. 

The University has a few online conferencing tools available to meet this need. They are all easy to use with some differences between them. This document compares and considers important teaching and learning features in each tool to hopefully help you find the best tool to use for your needs.

On top of that, the University has acquired Panopto which helps to pre-record lectures and has a built-in auto caption facility. It is advisable that all formal teaching sessions, including online live lectures, are captured, uploaded and stored in the Panopto server for caption, security and storage purposes.

But of course, it is almost impossible for any caption, generated by automated speech recognition tools, to achieve 100 per cent accuracy. So, please do check and edit your captions to ensure the accuracy, and add a disclaimer to the video or module site. 

The following text has been officially signed off by Harriet Dunbar-Morris, Dean of Teaching and Learning.

Currently our video content, delivered via Panopto, uses closed captions generated using automated speech recognition. This is about 70–80% accurate depending on the topic, audio quality and lecturer. We advise you not to rely solely on the captions when reviewing your video content. Make sure you check the captions against the PowerPoint and readings to ensure you have a good understanding of the topic and the terminology used. If you are reliant on these captions due to a disability or additional learning need then please contact ASDAC for advice on additional support for your study.

Below is the list of online conferencing tools available in the University and their important learning and teaching features to compare and consider.

Zoom

Zoom is the new online conferencing tool that the University has acquired to support our Blended and Connected learning environment.

Screen or application sharing

  • Zoom allows hosts to easily share their device screen with meeting participants. There’s an option to choose between sharing the complete screen or to share a specific app or document such as Powerpoint or MS word. 
  • Hosts can enable or disable the participant’s ability to share audio, video, and the screen in the meeting.

Mute/Unmute

  • Hosts have a distinct level of control during the meeting. As the host or co-host in a meeting, you can manage your participants, including muting and unmuting participants, to manage background noise and distractions.

Breakout rooms

Remote control

Storage and Caption

  • All Zoom sessions recorded with the ‘cloud recording’ option are automatically uploaded to Panopto and captioned. Please check your captions to ensure the accuracy and add a disclaimer to the video or module site. 

Webex

Webex is a web conferencing and video conferencing application by Cisco Systems.

Screen or application sharing

  • Hosts can easily share their device screen with meeting participants. There’s an option to choose between sharing the complete screen or to share a specific app or document such as Powerpoint or MS word. 

Webex Meeting Center

    • Participants can share the content in the meeting by simply selecting ‘Share’ on the Quick Start tab, Menu Bar and Floating Icon Tray. This feature is enabled by default to make it easier to change presenters in a meeting and improves the overall collaboration experience. If hosts want more control over sharing, they can disable this feature while the meeting is in progress by selecting ‘Participant’ -> uncheck ‘Anyone Can Share’.

Screenshot showing that anyone can share

Webex Training Center

    • By default, the host has to designate participants as the presenter before they can share contents or screen. Hosts can reclaim the presenter role or change the presenter at any time by right-clicking the name on the Participants panel, including the host themselves, then select Change Role To -> Presenter.

A screenshot of how to change the role to presenter

Mute/Unmute

Webex Meeting Center

    • For Webex Meetings, you can choose to prevent attendees from unmuting themselves until you grant them permission to. 

Webex Training Center

    • When you mute participants in Webex Training, only you can unmute them, they can’t unmute themselves.

Breakout rooms

Remote control

(To assign this privilege, while in the session -> select ‘Participant’ -> ‘Assign Privileges’ -> Control shared applications, Web browser, or desktop remotely).

A screenshot of the label showing where to assign privileges

To remote control another participant’s screen in the meeting, the host needs to assign them the presenter role then request them to grant remote access control to the host.

Storage and Caption

  • All recorded Webex sessions should be downloaded and uploaded to Panopto for storage and captioning. Please check your captions to ensure the accuracy and add a disclaimer to the video or module site. 

Webex Meeting Center 

Webex Meeting Center session is recorded in mp4 format. It can be easily uploaded to Panopto.

Webex Training Center

Webex Training Center session is recorded in a Cisco specific .arf format. It needs to be converted to mp4 before uploading to Panopto.

Google meet

Previously known as Hangout, is Google’s video conferencing solution.

Screen or application sharing

  • By default, all participants can share their whole screen or a specific window, or chrome tab during the meeting. Through screen sharing, one can share documents, spreadsheets, presentations, and more. When you share a Chrome tab, it shares the tab’s audio by default. Hence, you can play an online video as well.
  • Hosts can prevent participants from sharing their screen but they need to update this setting for every new call, even if it is a recurring event. 

To prevent sharing:

  1. Join a Meet video call.
  2. At the bottom, click ‘Host controls’.
  3. Turn off ‘Share their screen’.

Mute/Unmute

  • Anyone in a Google Meet conference can mute anyone else.
  • If you mute someone, no one in the conference will be able to hear them.
  • When you mute someone, everyone will be notified that you have muted the person.
  • You cannot unmute someone once they have been muted. They have to unmute themselves. Google says this is for privacy reasons.

Breakout rooms

Remote control

  • Google Meet does not have a built-in option to give remote control over to another person. However, Google has provided a tool that can be used right alongside Google Meet to accomplish this. That tool is called Chrome Remote Desktop.

Storage and Caption

  • All recorded Google meet sessions should be downloaded from Google Drive and uploaded to Panopto for storage and caption. Please check your captions to ensure the accuracy and add a disclaimer to the video or module site. 

 

Credit Image: Image by Hatice EROL from Pixabay

A Dreamer in TEL

Hello, I’m Abigail Lee. Many of you know me as an online course developer (OCD) in the Faculty of Technology. I am still an OCD in Technology, but now, also an OCD in Technology Enhanced Learning (TEL), working part-time in both departments. Yes, it’s crazy and it’s mad. I am mad. Lots of consideration went through my mind before accepting this job: family, health and also being very comfortable with my ‘part-time’ life. However, when I found out that this job is about accessibility, I jumped right in. 

I am a dreamer. I believe dreams can come true. Helping students by giving them the best learning experience and the environment we can offer to inspire them; giving them this little extra helping hand for them to grow and, to realise their dreams is my passion. Accessibility is all about that. It is not just a standard. It is a way for us to realise Inclusive Learning, a way to give everyone the same opportunity to chase their dreams and realise them. Everyone means everyone. It doesn’t matter what ability or disability you have, what background you are from, who you are, where you live, how little time you have; everyone. As long as you have the heart to learn, desire to chase your dreams, you can.

I attended the Sticky RoadShow workshop in June 2018. From the workshop, I have a deeper understanding of the kind of challenges our disabled students face every day just to be ‘normal’, just to access information that many have taken for granted. We often overlook their needs and their struggle because they are the ‘minority’. However, according to the new Government data, “there are now 13.9 million disabled people in the UK. That means disabled people now make up 22% of the UK population – more than one in five.” So, in fact, for every five of us, there is at least one who is disabled. In addition, we have hidden disabilities that are often overlooked or ignored and older people with changing abilities due to ageing. We have to acknowledge this issue, remove barriers and help to solve it by making information accessible. Now that the Accessibility Regulation is in force, there is even more reason to do so.

Moreover, in many cases, improving accessibility benefits all students, not only our disabled students. Students who are carers, students who are working full time, students who are geographically restricted, students with English as a second language, even those who just prefer different ways of learning are benefited. The list is endless, as you will see from some of the examples below:

  • Example 1: A digital copy of a document instead of a scanned one benefits disabled students by being accessible through screen readers. But, that’s not the only group that is benefited by it. In fact, it has made the resources more usable to all students. It made the document easier to read, students can search through the document, find specific content, copy and paste sections of the document, and so on. All these are useful to any student in their learning.
  • Example 2: A good structured document supports screen readers and helps visually impairment students. And, it makes the document more user-friendly to all students. Its additional structure makes it easier to navigate, to work through and process the content. Thus, improve the understanding of the information the document is trying to convey and enhance the learning process.
  • Example 3: Video with captioning or transcripts help students with hearing impairments. However, it also benefits all students by allowing them to search through the video and find specific parts for research or revision, to watch video in noisy environments, or to understand difficult jargon or terms etc. This is especially useful for students who are not native speakers.
  • Example 4: Images with quality descriptions not only helps students with visual impairments, it helps clarify the content and purpose of the image to all students. It also makes the image searchable.
  • Example 5: A fully accessible and responsive website not only helps disabled students navigate around the site and adapt the website to their learning needs, it also benefits any students who just prefer different styles of learning. On top of that, it is mobile-friendly. That means it is easy for all students to consume content anywhere, on any platform – which promotes distance learning and flexible learning. An accessible website also means alternative formats are provided. These alternative formats benefit all students; audio alternative format can be used during a commute or on a run, alternative translated version can help students who are not native speakers and so on.

          I can go on forever but I think you’ve got the point.A photo of a woman taken at sunset, so that the image is a silhouette against the orange and grey of the sky

“ For people without disabilities, technology makes things easier.

  For people with disabilities, technology makes things possible. “

(Radabaugh, 1988)

This is an old quote but it sums up my work and what I dream to archive in TEL perfectly – using technology to make things better, easier, and possible; to enhance accessibility and benefits all. 

It is our University’s vision to become the UK’s TOP Modern University and one of the TOP 100 Young University in the world by 2030. A modern university is an accessible university. A young university should be accessible. This is our dream. I am new to TEL and there is still a lot to learn but hopefully, I can play a small part in contributing to make our dream come true. 

Credit Image: Photo by mohammed alherz on Unsplash

Credit Image: Photo by Isabella Mariana from Pexels

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