Overview

With COVID-19, teaching delivery has had an impact across the higher education sector. With the unknown of lockdown being lifted, higher education across the UK faces a challenge of delivering courses online for the new academic year. This post considers options, suggestions from the University of Portsmouth perspective and identifies how the university can be ready to deliver online teaching.

Challenge

Everyone across the university had to change the way they deliver teaching when the lockdown or closure of university premises was implemented. Academic members have had to not only figure out what technology to use, but have also needed to think about how the technology they use fits in with the pedagogy for their modules.

The second challenge was to think about the implications on  assessments and exams and how they would be conducted online.

There was a requirement to provide essential training or tools to our academic colleagues for delivering teaching online and also a concern over student engagement due to the suspension of face to face teaching.

How did we overcome the challenges?

BAL Staff Help Pages

In order to ensure teaching can be delivered and support can be provided to both staff/students, there was an initiative to design a one stop support page defining all the necessary tools, technology and pedagogical approaches academics can use to deliver their teaching. We directed staff to our faculty support page and also TEL’s elearning tool site. Within our faculty we started email communication everyday highlighting key tools/technology and training guidance to academic members to make this period as smooth as possible for them. 

There was also constant communication with the students on a regular basis to reassure them in this pandemic period. Support teams across the university worked really hard to ensure that staff/students can access the Virtual Learning Environment (VLE) Moodle without any issues.

From an academic perspective there were some very good practices noticed within our faculty in terms of using the technology to integrate with the pedagogy of learning. Recording tools (Camtasia, Screencastify, PowerPoint Recording) were used extensively to create short recordings followed by longer ones for the lecture/seminar – examples can be found on the BAL Good Examples – Modules on Moodle. Video conferencing applications (Webex and Google Meet) were used in high demand to conduct live sessions, record student presentations for assessments, seminars etc.

Looking forward

Being the uncertainty of the country, due to COVID-19, no one knows when face-to-face teaching will resume and there are plans for the university to consider delivering online teaching for the new academic year.

If we look back on how the university approached this before Easter when the lockdown was implemented, we can argue that quite a lot of things were done on the fly such as using Google meet for sessions, recording using Powerpoint recorder if no access to Camtasia or recording software, or finding other tools that are not supported but still did the job in terms of delivering teaching.

However going forward this can’t be the case, for the new academic year if the plan is to deliver online teaching then we need to consider the following…

  1. A robust lecture capture solution with the capability of captioning to ensure recordings are fit from the accessibility side of things as well (this can be beneficial for distance learning and on campus delivery).
  2. Provide essential training to academic members to deliver their teaching smoothly.
  3. Identify the preferred application to deliver live sessions that can integrate easily with Moodle (Webex or Google Meet). 
  4. Implement a standard structure across Moodle pages to keep consistency.
  5. Identify how students engage with the content on Moodle pages (i.e. thinking about specifying time a student might require to complete an activity or read an resource).
  6. With regards to online submissions of coursework, have a standard deadline time across the university.
  7. Consider the communication channel you will use with the students (emails, forums on Moodle, video chat etc.).
  8. Think about how attendance can be monitored during the interim period of online teaching.
  9. Ensure all the materials uploaded on Moodle pages are easily accessible for the students.

Conclusion

Based on the consideration made above and also from experience, the university needs to take action on this rapidly, as there is less time to act on the changes mentioned above. Once the academic year starts, students attending, whether on or off campus, will have expectations to get value for their money. There is also a potential expectation on a lecturer to design their materials fit for online, so stating the requirements to them as early as possible could prove beneficial.

Ankur Shah

Ankuh working remotely.

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