Adventures in Technology Enhanced Learning @ UoP

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Guest Blogger: Tom Langston – How ChatGPT Revolutionized My Writing Process – The AI version

(Co-writer: ChatGPT)

This version was generated after feeding in my attempt at writing this blog post and asking ChatGPT to ‘shorten this text into a blog post’.

I recently discovered the incredible potential of ChatGPT, and it completely revolutionized the way I approached my writing. As a student pursuing a Professional Doctorate in Education, I often struggled with crafting cohesive and focused assignments. My writing style was scattered and verbose, making it difficult for readers to follow my train of thought. Enter ChatGPT, a powerful AI language model that became my secret weapon in developing a well-structured research proposal.

Initially, I sought human help from my project supervisor, Stephen Webb, who pointed out that my writing relied too heavily on vague terms like “this” and “it.” While I understood the meaning behind my words, Stephen reminded me that readers might not share the same clarity. Armed with his feedback, I set out to improve my proposal.

When I completed the next draft, I thought I was finished. However, the word count was far too high, so I turned to ChatGPT for assistance in condensing my writing. It did the job, but the result lacked my personal touch and voice as a writer. I realized I would have to manually trim down the content to achieve the desired outcome.

During this editing process, I discovered the true power of ChatGPT. I started using it to check sentences that I struggled to articulate clearly. When I asked for grammar assistance, ChatGPT not only provided corrections but also suggested ways to enhance sentence structure and improve readability. This iterative process allowed me to refine my writing, discarding extraneous thoughts and rearranging sentences for better flow. It became evident that if a particular text no longer fit within the new leaner version, despite my attachment to it, it had to be eliminated. This experience epitomized the essence of editing.

As I continued to utilize ChatGPT, I encountered questions of ethics. While it proved immensely useful in reducing my word count, I couldn’t help but feel uneasy about presenting the AI-generated content as my own. The ethical implications of using AI in writing remain a divisive topic, with differing perspectives on its appropriateness and boundaries. To navigate this issue, some suggest referencing AI tools in an appendix, detailing their specific use and purpose in the writing process. However, this raises questions about the extent to which we should acknowledge AI contributions and how that compares to other forms of assistance, such as spell checkers or language tools like Grammarly.

One important consideration is whether AI tools are always correct. While they excel at constructing language, they may strip away the author’s voice and inadvertently introduce errors. In my experience, Grammarly sometimes made corrections to the text generated by ChatGPT, highlighting the need for human judgment in refining the output.

In conclusion, ChatGPT became a game-changer for me, transforming my writing process in ways I had never imagined. I believe it should be embraced as a valuable resource for students to tighten their drafts before seeking extensive academic support. By incorporating AI tools, we can alleviate the burden on educators, who can then focus on reviewing more polished submissions requiring minimal intervention. However, it is crucial to strike a balance and ensure that AI enhances our own voices rather than overshadowing them. AI is undoubtedly here to stay, and by harnessing its power thoughtfully, we can elevate our writing while preserving our unique identities as authors.

Thoughts from the Proofreader:

I was asked to proofread Tom’s blog post here and have a look at ChatGPT’s version too. Comparing the two, I definitely found Tom’s writing much more personable – I could imagine him speaking as I read through it. ChatGPT’s version presented the information efficiently and effectively, and I found nothing to correct. However, in its response to the prompt, it had taken away everything that made Tom sound like Tom!

This experience also really made me realise how many misconceptions I have about AI tools. I’d assumed that ChatGPT would have a very grammatical approach to its interpretation of language – rather like I’ve been told I have! However, when Tom asked it about the difference between ‘that allowed’ and ‘allowing’, ChatGPT talked with authority about implications and potential meanings. This answer was a long way from my interpretation, which attributed the difference to the grammar of relative clauses (X refers to one thing, Y refers to another). As Tom demonstrated with his irony example, it’s worth being cautious with how far we trust its responses. And I think we can be confident that human input will still be needed for a few years (or at least months) yet. 

Credit Image: Photo by Bram Naus on Unsplash

Guest Blogger: Tom Langston – Last Night ChatGPT Saved My Life…

The classic line from Indeep’s 1982 post-disco hit “Last Night a DJ Saved My Life” serves as the basis of my title. As ChatGPT did – not literally, but figuratively – save my life.

I am currently studying for the university’s Professional Doctorate in Education and, since February, have been completing my final taught assignment entitled “Research Proposal”.

It takes me a while to write, as I don’t find it easy, and I am not that good at it. My approach to writing is best described as little and often, frequently getting distracted and losing focus on the task at hand. If you have ever seen Dave Gorman’s “Googlewhack Adventure”, you will understand my problem: his book and stage show outlined how he was meant to write a fictional novel and ended up writing and performing about his experiences of Googlewhacks (Googlewhacking?) instead. He got distracted by less important but much more fun endeavours. 

The other problem is that I don’t get to the point. I write a verbose mess of unconnected thoughts. So with that in mind, I am going to explain how the rise of the machines (we are not far away from ChatGPT working out it wants to be Skynet) assisted me in writing my “research proposal” assignment. 

First Drafts

To start with, I had human help. Stephen Webb, as my project supervisor, read a draft I had written. He demonstrated that a lot of my writing relied on small words to, as he put it “do the heavy lifting”. Using ‘this…’ and ‘it…’ frequently because I understood what I was trying to say –  he pointed out that the reader might not. The only reason he could even start to understand my work was because he knew me and the context of my subject. 

From his extensive feedback, I redrafted, edited and tried to improve my proposal. 

After completing the next draft, I thought I’m done. However, I was well over the word count, so I put sections into ChatGPT and told it to re-write it within my word limit. It only bloomin’ did it! The problem was it was very sterile; it lost all sense of who I am as a writer. This meant I was going to have to manually get the word count down. 

After another version, I asked Stephen for some clarification on some of his earlier feedback. His reply was:

“In the section you sent through, there are still individual sentences that are hard to parse. The initial word of a sentence or clause primes the reader to think in a certain way; if the sentence or clause doesn’t deliver, then confusion arises. You really should pass this through a grammar checker, Tom.”

Not being a confident writer, I already knew that my writing needed work. What this feedback demonstrated to me was that I lacked cohesion and structure. My train of thought constantly jumping around the entire document is a by-product, I guess, of writing in such short unfocussed bursts. 

I wrote a heading titled “Introduction” but did not actually introduce anything. As Stephen had pointed out, I had poorly communicated my narrative. What this meant was that readers were getting lost in my disconnected thoughts. I could now see that certain sections felt shoe-horned in because I liked what I had written. Realistically, those “gems” made no sense to the reader as they were not connected with the text surrounding them. 

I tried to use ChatGPT to see if it could make sense of it, but there was too much there for it to tell me how to rearrange it. The system did not accept the entirety of the text and could not provide clarity to the sections I had written. ChatGPT could not offer clear guidance for how best to rework and rearrange it.

A Quick Aside

At this point, on re-reading the above section, I think it nicely illustrates the problem I was talking about. I have said the same thing here in three different ways. 

  1. I tried to use ChatGPT to see if it could make sense of it, but there was too much there for it to tell me how to rearrange it. 
  2. The system did not accept the entirety of the text and could not provide clarity to the sections I had written. 
  3. ChatGPT could not offer clear guidance for how best to rework and rearrange it.

I only need to use one. In the past, Stephen had raised this issue with me, but it is a hard thing to change. What I am going to discuss next is my recent experiences of using ChatGPT as a tool to develop the parts in my writing I would not have picked up on myself. Heck, as I go back through this blog, I’m sure I’ll find more. I just won’t mention anything I’ve changed, so you’ll never know… 

Editing with ChatGPT

As I worked my way through the editing process, I started to use ChatGPT to check sentences I wanted to keep but was struggling to make coherent. They were either too long, or the idea I was trying to convey was not coming through clearly enough. 

An example of this would be when I asked ChatGPT to “check the grammar”:

My original question:

My situation should be made clear to the participants, allowing them to have fully informed consent, but to also highlight that if they perceive issues in the current hybrid environments I am hoping to act on their concerns and not silence their voices.

ChatGPTs reply:

The grammar of the provided text is correct. However, there are a few suggestions for improving clarity and readability:

“My situation should be made clear to the participants, enabling them to provide fully informed consent. Moreover, it is important to emphasise that if they perceive any issues in the current hybrid environments, I am committed to addressing their concerns and not silencing their voices.”

In this revised version, I made a few adjustments to enhance the sentence structure and clarify the message.

It was this repeated process that helped me (despite, at times, slowing me down) as I kept re-reading the submission each time, trying to tighten up my writing. Finding new thoughts that were slightly out and attempting to move them to the correct place. It became a good rule of thumb that, if the text I wrote did not fit in the new, leaner version, despite how much I wanted to keep it, it was gone. (Well done Tom – you just discovered the true meaning of editing!)

Below is an example of how I started to use ChatGPT to my advantage so I could improve my writing. 

My question to ChatGPT:

Should it be “that allowed” or “allowing” in the following text – 

Before the pandemic only the most confident teaching staff employed interactive tools (Nearpod, Mentimeter, etc.) within a lecture space that allowed students the ability to creatively engage with the material (Tan et al., 2020).

ChatGPTs reply:

Both “that allowed” and “allowing” are grammatically correct in the given sentence. However, the choice between them depends on the intended meaning and emphasis.

“That allowed”

Using “that allowed” suggests that the interactive tools were specifically designed or configured in a way that granted students the ability to creatively engage with the material. It implies that the tools had a built-in functionality or feature enabling such engagement.

“Allowing”

Using “allowing” suggests that the interactive tools, in a general sense, provided the opportunity or capability for students to creatively engage with the material. It implies that the tools had the potential or capacity to facilitate such engagement.

Both options are valid, but if you want to emphasize that the interactive tools had a specific functionality designed to enable creative engagement, “that allowed” would be more suitable. If you want to convey a more general sense of opportunity or capability, “allowing” would be a better choice.

As you can see, ChatGPT helped to explain how the slight difference in the sentence structure changed the meaning of what I was writing. I was able to consider what it was I’m trying to say and use the most appropriate version. 

Through all my previous doctoral assignments, I had a different tutor who helped me with my drafts. They told me they liked my writing style, which gave me the impression I was good at it. I can’t say what they specifically liked about my writing. I can make an educated guess that, because it was a level 8 assessment, my mistakes were forgiven. The marker was able to interpret the little words “that are doing the heavy lifting” (as Stephen had pointed out) more easily than your ‘average’ reader. Stephen helped me understand that it is one thing to have an interesting voice running through your text but is quite something else to actually be good at writing. 

The ethics of using AI

When I got ChatGPT to reduce my word count, I spoke with Stephen about the ethics of it and (ignoring the sanitisation of the output) it felt like a great way for a writer to do this. However, it felt wrong to take what ChatGPT had created as my own.

There is going to be an ethical divide between those who see using any form of AI as wrong and those who see it as a tool for improvement. The problem (as always) lies in the grey area and the boundaries of where people choose to deploy it, for example how far the tool is shaping their work beyond what would have been possible by them alone. While knowing it might be unethical, some will use it due to other commitments (work, family, etc). This scenario is a foreseeable eventuality, much like those who copied other work or paid essay mills for their work. But perhaps AI may feel slightly more ethical? As I am about to discuss, maybe a strong referencing code is what is required. But people (I was going to put students, but felt that unfair as we all have a personal line we move and adjust depending on the subject) will always push and flex the boundaries of fairness.

Referencing AI

In a recent ALT mailing list post, the question was asked about referencing when AI was used to  support work. The reply pointed to Boston University’s faculty of computing and data science guidance “Using generative AI in coursework”. The post highlighted this text:

“When using AI tools on assignments, add an appendix showing

(a) the entire exchange, highlighting the most relevant sections;

(b) a description of precisely which AI tools were used (e.g. ChatGPT private subscription version or DALL-E free version),

(c) an explanation of how the AI tools were used (e.g. to generate ideas, turns of phrase, elements of text, long stretches of text, lines of argument, pieces of evidence, maps of conceptual territory, illustrations of key concepts, etc.);

(d) an account of why AI tools were used (e.g. to save time, to surmount writer’s block, to stimulate thinking, to handle mounting stress, to clarify prose, to translate text, to experiment for fun, etc.).”

This almost feels as if there are too many barriers to use for a subject (or level) where you may be writing assignments of 6000+ words. Especially if you have to reference every section of text AI helped with. The follow-up question is then do you have to highlight every time spellcheck made a correction? Do you have to disclose that you used a service like Grammarly to make minor amendments? That is of course hyperbole. I think that if you get AI to generate starting paragraphs or change substantial amounts of your work, yes, this should be explained in an appendix. For re-writing a sentence and making grammatical choices, then no. That raises another question, how many sentences constitute a substantive change? 

Are AI tools always correct?

The final point relates to whether they are always correct. Now I know these tools are better than me at the construction of language. I have always been better at face-to-face conversations as a form of communication. During a conversation I can see when people don’t understand me, so adapt how and what I say accordingly. Writing does not afford the writer or reader the same luxury. So why do I ask if they are correct? As I have already mentioned, ChatGPT sterilised my voice. When asked to reduce the word count, it did what it was supposed to do but it strips out the humanity of the author (unsurprising being that it is a computer).

Another example (inside a paragraph that starts “The final point”, I do get the irony) is that Grammarly made corrections to the generated text from ChatGPT. 

This is a screenshot of a reply from ChatGPT placed within a box saying 'Both "that allowed" and "allowing" are grammatically correct in the given sentence. This box appears on the lefthand side of the screen on the righthand side is a box created by Grammarly. Grammarly has written Formality, then says to engage with the material creatively. The to-infinitive to engage has been split by the modifier creatively. Avoiding split infinitives can help your writing sounds more formal.
Another “another example” of a final point is: I put the above paragraph into ChatGPT to ask if I had used irony correctly. This is what it said:

Yes, the use of the word “irony” in this context is correct. Irony is a literary device that involves a contrast between expectations and reality. In your statement, you are highlighting the irony in two situations:

The first example of irony is that despite recognizing that language generation tools like ChatGPT are better than you at constructing language, you also acknowledge that you excel at face-to-face conversations where you can adapt and clarify your communication based on people’s reactions. The irony lies in the contrast between the effectiveness of these tools in writing and your personal strength in face-to-face communication.

The second example of irony is that Grammarly, a tool designed to enhance writing and make corrections, ends up making corrections to the text generated by ChatGPT. Here, the irony arises from the fact that a tool meant to improve the quality of the text is itself making changes to the output of another tool that is supposed to assist in generating text.

Overall, both examples demonstrate a contrast between expectations and reality, highlighting the ironic situations in your statement.

The system had not understood how I had used irony in the sentence but said that the overarching point I was making was ironic.

This image is of a person standing, with their eyes focusing as if they're looking at someone else who might be sitting down, because their chin is tilted down a little. The wording across the top of the image reads: I am still none the wiser if I used irony correctly in the parenthesis when I keep adding examples to a final point. The wording along the bottom of the image reads: And at this point I'm too afraid to ask.

Conclusion

In conclusion, ChatGPT ‘saved my life’ by allowing me to interrogate my writing in a way I have never been able to before. We should promote ChatGPT to students as a resource that can help tighten up their drafts before needing academic support. It should be utilised to alleviate the burden on academics, who are often asked to critique early drafts of work. Academics should hopefully then only see much more polished versions of submissions that require less input from them. 

As a final example, I didn’t like my last sentence. ChatGPT gave me another version:

It should be used to relieve the burden on academics who are frequently asked to critique early drafts. Ideally, academics would primarily review more polished submissions that require minimal input.

I didn’t like that version either. Maybe then I should just delete it? That is where the human side wins out over AI, your sense of self and how you want to sound when writing.

AI is here to stay (and take over the world if the Terminator documentaries are anything to go by), but actually, that is alright (AI being here as a tool, not taking over the world). At levels 4 and 5, we need to find creative ways to incorporate AI tools into the assessment process (which may mean fewer essays). Levels 6, 7 and 8, it’s about using AI to help improve our own voice but not lose it. 

The ChatGPT re-write: How ChatGPT Revolutionized My Writing Process – The AI version.

Credit Image: Photo by rupixen.com on Unsplash

Image in the text created by T. Langston using imgflip.com

Zoom vs Webex vs Google Meet: Important Features to Compare and Consider

There is a growing need to deliver lectures online and capture online live lectures with the new Blended and Connected learning approach, which was recently introduced by our University to help our students in this challenging time. The Blended and Connected learning approach is driven by our Content Capture policy which emphasizes that “…all students should have access to learning from all formal teaching sessions regardless of whether they are able to physically attend.” Furthermore, with the regulatory requirement that our content needs to meet the Public Sector Bodies (Websites and Mobile Applications)(No. 2) Accessibility Regulations 2018, it is now more important than ever to ensure that our online taught content is captured and captioned. 

The University has a few online conferencing tools available to meet this need. They are all easy to use with some differences between them. This document compares and considers important teaching and learning features in each tool to hopefully help you find the best tool to use for your needs.

On top of that, the University has acquired Panopto which helps to pre-record lectures and has a built-in auto caption facility. It is advisable that all formal teaching sessions, including online live lectures, are captured, uploaded and stored in the Panopto server for caption, security and storage purposes.

But of course, it is almost impossible for any caption, generated by automated speech recognition tools, to achieve 100 per cent accuracy. So, please do check and edit your captions to ensure the accuracy, and add a disclaimer to the video or module site. 

The following text has been officially signed off by Harriet Dunbar-Morris, Dean of Teaching and Learning.

Currently our video content, delivered via Panopto, uses closed captions generated using automated speech recognition. This is about 70–80% accurate depending on the topic, audio quality and lecturer. We advise you not to rely solely on the captions when reviewing your video content. Make sure you check the captions against the PowerPoint and readings to ensure you have a good understanding of the topic and the terminology used. If you are reliant on these captions due to a disability or additional learning need then please contact ASDAC for advice on additional support for your study.

Below is the list of online conferencing tools available in the University and their important learning and teaching features to compare and consider.

Zoom

Zoom is the new online conferencing tool that the University has acquired to support our Blended and Connected learning environment.

Screen or application sharing

  • Zoom allows hosts to easily share their device screen with meeting participants. There’s an option to choose between sharing the complete screen or to share a specific app or document such as Powerpoint or MS word. 
  • Hosts can enable or disable the participant’s ability to share audio, video, and the screen in the meeting.

Mute/Unmute

  • Hosts have a distinct level of control during the meeting. As the host or co-host in a meeting, you can manage your participants, including muting and unmuting participants, to manage background noise and distractions.

Breakout rooms

Remote control

Storage and Caption

  • All Zoom sessions recorded with the ‘cloud recording’ option are automatically uploaded to Panopto and captioned. Please check your captions to ensure the accuracy and add a disclaimer to the video or module site. 

Webex

Webex is a web conferencing and video conferencing application by Cisco Systems.

Screen or application sharing

  • Hosts can easily share their device screen with meeting participants. There’s an option to choose between sharing the complete screen or to share a specific app or document such as Powerpoint or MS word. 

Webex Meeting Center

    • Participants can share the content in the meeting by simply selecting ‘Share’ on the Quick Start tab, Menu Bar and Floating Icon Tray. This feature is enabled by default to make it easier to change presenters in a meeting and improves the overall collaboration experience. If hosts want more control over sharing, they can disable this feature while the meeting is in progress by selecting ‘Participant’ -> uncheck ‘Anyone Can Share’.

Screenshot showing that anyone can share

Webex Training Center

    • By default, the host has to designate participants as the presenter before they can share contents or screen. Hosts can reclaim the presenter role or change the presenter at any time by right-clicking the name on the Participants panel, including the host themselves, then select Change Role To -> Presenter.

A screenshot of how to change the role to presenter

Mute/Unmute

Webex Meeting Center

    • For Webex Meetings, you can choose to prevent attendees from unmuting themselves until you grant them permission to. 

Webex Training Center

    • When you mute participants in Webex Training, only you can unmute them, they can’t unmute themselves.

Breakout rooms

Remote control

(To assign this privilege, while in the session -> select ‘Participant’ -> ‘Assign Privileges’ -> Control shared applications, Web browser, or desktop remotely).

A screenshot of the label showing where to assign privileges

To remote control another participant’s screen in the meeting, the host needs to assign them the presenter role then request them to grant remote access control to the host.

Storage and Caption

  • All recorded Webex sessions should be downloaded and uploaded to Panopto for storage and captioning. Please check your captions to ensure the accuracy and add a disclaimer to the video or module site. 

Webex Meeting Center 

Webex Meeting Center session is recorded in mp4 format. It can be easily uploaded to Panopto.

Webex Training Center

Webex Training Center session is recorded in a Cisco specific .arf format. It needs to be converted to mp4 before uploading to Panopto.

Google meet

Previously known as Hangout, is Google’s video conferencing solution.

Screen or application sharing

  • By default, all participants can share their whole screen or a specific window, or chrome tab during the meeting. Through screen sharing, one can share documents, spreadsheets, presentations, and more. When you share a Chrome tab, it shares the tab’s audio by default. Hence, you can play an online video as well.
  • Hosts can prevent participants from sharing their screen but they need to update this setting for every new call, even if it is a recurring event. 

To prevent sharing:

  1. Join a Meet video call.
  2. At the bottom, click ‘Host controls’.
  3. Turn off ‘Share their screen’.

Mute/Unmute

  • Anyone in a Google Meet conference can mute anyone else.
  • If you mute someone, no one in the conference will be able to hear them.
  • When you mute someone, everyone will be notified that you have muted the person.
  • You cannot unmute someone once they have been muted. They have to unmute themselves. Google says this is for privacy reasons.

Breakout rooms

Remote control

  • Google Meet does not have a built-in option to give remote control over to another person. However, Google has provided a tool that can be used right alongside Google Meet to accomplish this. That tool is called Chrome Remote Desktop.

Storage and Caption

  • All recorded Google meet sessions should be downloaded from Google Drive and uploaded to Panopto for storage and caption. Please check your captions to ensure the accuracy and add a disclaimer to the video or module site. 

 

Credit Image: Image by Hatice EROL from Pixabay

TEL Training Workshops and Bespoke Sessions

For the next few weeks, the Technology Enhanced Learning (TEL) Training Team have put together a schedule of workshops, incorporating some of your old favourites, sprinkled with some online interaction, a dollop of digital technology and stirred in with a jugful of pedagogy resulting in some great revamped, updated and brand new workshops. During the last few months of virtual workshops, we’ve taken on board your comments and suggestions, which we’ve received through the feedback you’ve given us. The topics you really want sessions on and recommendations on breaking some workshops down further into bite-sized chunks. In addition, we’ve collaborated with the Academic Development (AcDev) section of the Department of Curriculum and Quality Enhancement (DCQE) to develop a new familiarisation programme to help colleagues find out more about using digital technologies to complement and enhance their teaching and interactions with students.

How do I book on a session and find more information on TEL Training Workshops?

You’ll find our calendar with all our new times and description on the sessions by going to the Department of Curriculum and Quality Enhancement (DCQE) website and clicking on the TEL Training Calendar.  For alerts on up and coming training sessions from ourselves and the Academic Development (AcDev) workshops, follow us on our social media platforms:

Who are your training sessions for?

Primarily, the workshops are for lecturers and PHD Students, but they can be adapted for professional service members of staff too. 

Bespoke sessions

If you’re not available at the times of our training events, or if the programme does not cover a specific area you’re interested in, we can offer a 1-2-1 session tailored to your needs or a group session for you and your colleagues. Topics for bespoke sessions can be based around our programme, or we can tailor the session to answer any specific questions or needs that you have. Please complete a Bespoke Training Request form and simply tick the box next to the session you would like training on. If you tick ‘Other’ please give a brief explanation of the topic you wished to be covered in the session. Complete with the date on which you would like your virtual training session to take place, along with your preferred time then click ‘SUBMIT’.

Please click on the link below for the Bespoke Training Request form:

Bespoke Training Request Form

We look forward to welcoming you at a TEL Training Session in the near future.

 

Credit Image: Photo by Kelly Sikkema on Unsplash

Moving online – the experience of Business and Law

The sudden and dramatic shift to virtual teaching and learning has brought not only challenges but also opportunities and for the 120 undergraduate degree apprenticeship students working towards their Certified Management Degree Apprenticeship, staff have worked hard to make sure it’s  ‘business as usual’. 

Although circumstances meant limited time to prepare for the new ways of working, the transition to a virtual environment has, in the words of one apprentice, been a good experience, tutors had access to all their systems and were able to quickly respond to my emails or schedule video calls” 

Clearly, the technology we now have available makes it possible to recreate some of the elements of face to face lectures and seminars, but what has also been impressive is an openness and willingness to try out different ways of teaching using tools that have long been available but not necessarily seen as relevant. 

So what has been the experience in Business and Law? Some lecturers were already familiar with delivering distance learning to military personnel but for most lecturers it was a new experience requiring them to learn how to use new platforms and applications and adapt their resources so they could be more easily delivered online.

Quickly after lockdown, what amounted to a working party was set up to bring lecturers and technical support together online to share ideas and plan how best to deliver the modules online. A variety of elements had to be brought together, for example: what tools to use, how best to structure content on Moodle, how to engage students in a virtual environment, supporting those apprentices working in key sectors, ensuring resources were fully and easily accessible.

From these meetings came these top tips:

  • Don’t be shy to ask for help.
  • If you have time, practice with a colleague.
  • Especially at the start – go for simplicity rather than creativity.
  • It does get easier after the initial learning curve.
  • Whether a video or a quiz, keep it fairly short and snappy.
  • Encourage more informal feedback from your students on their learning experience.
  • Be prepared to respond to change with a degree of flexibility.
  • Don’t be afraid to make reasonable adjustments to your online design as teaching progresses to improve student engagement.
  • Group working (use breakouts etc) to increase interactivity and build relationships .

The team’s top tools include:

  • Screencastify
  • Vevox
  • Google Forms
  • Moodle scheduler
  • Padlet

Supporting staff online has been made easy using Google Meet or Zoom as both allow participants to share their screens. Online help is backed up by the use of a dedicated  Moodle site providing more detailed advice on moving to online teaching. For students, the use of tools like Padlet and Jamboard mean that they can continue to work collaboratively. 

Overall, the experience of the Business and Law Degree Apprenticeship has been positive, in the words of the Director: 

This has been an incredibly busy time, but everyone was determined that our apprentices were going to have an excellent summer term and the feedback has been very good from everyone involved. I am very proud of the team and the apprentices as  they have all shown dedication and professionalism throughout.”

As someone who has worked with educational technology for many years, I have been pleased and impressed with how quickly colleagues have taken to using tools they were not previously familiar with and how this has helped contribute to the positive experience students have had in moving to online learning. 

Acknowledgements 

Would like to thank Liz Sharples, Deputy Course Leader (CMDA) and Becky Quew-Jones Director for their input and quotes used.

Credit Image: Image by Alexandra_Koch from Pixabay

Guest Blogger: Adrian Sharkey – Moving Classroom Training Sessions Online

The ‘new normal’ has seen all of us adjust to working online amazingly quickly. The adaptability and resilience of those of us who deliver sessions and those of us that participate in them is one of the positive things we’ll be able to take from the lockdown. Most of us have taken to  this naturally, whilst others may have found the transition from teaching on-campus to online challenging, It’s worth looking at the techniques and tools we have used during this time and how we’ve moved our sessions from the classroom to online and been able to keep going. Mostly this is a trainer looking at transferring stand alone classroom sessions to online delivery, for teaching/lecturing there are other challenges to delivering a curriculum that will need a range of other tools to support a whole course of study, but hopefully, much of this will still be useful.

Choose your tool

There are lots of video conferencing tools that all do pretty much the same thing. You will have heard of Skype, Google Meet. Webex, a lot of organisations are using Microsoft Teams and for personal use Zoom has been pretty prominent. Preference in these will be down to personal choice but it is worth considering that your University account will give you easy access to Google Meet and Webex which have additional features  to help deliver a session (these will be covered later in the article). Webex may at first seem a more complicated platform than some of the others, but the Webex Training platform allows you to set up your session in advance, import a presentation and use integrated tools like a whiteboard and polls – it may be more difficult initially – but it is worth getting to grips with.

Design your session

Take some time to redesign your classroom session around the online tool and the online delivery techniques you feel comfortable with. Delivering online has a very different feel to being in the classroom, so ‘chunk’ the lesson plan, divide it into deliverable chunks. Take the opportunity to have another look at the learning objectives and make them more ‘efficient.’ For online delivery it may be more effective to take out the ‘nice to haves’ that work better for the classroom. If converting an all day session, this could work better as three 90 minute online sessions, consider also flipping the classroom by providing pre or post course activities/materials.

Lots of interaction

One thing to battle against when delivering online is participant drift and multi-tasking. It is really easy to be distracted, quickly check Facebook or look at emails while you’re supposed to be on a course, so consider the following:

Share ScreenAll the conferencing tools will allow you to share the screen so you can demo or present. Many other tools may be integrated such as a presentation, whiteboard, polls or quizzes.

Lots of slides  – Most presentation skills courses will tell you that less is more, online the opposite is true. Keep the session moving by changing the screen quickly and often. There doesn’t need to be loads of information on each slide, just something key, but keep them moving quickly. Forty plus slides for an one hour online session wouldn’t be unreasonable. This would obviously be different if you are delivering application training, but the principle of keeping things moving still applies.

Online chatVideo conferencing tools will generally have a chat feature, use this and get participants to ask you questions through it. It is a great way to keep participants engaged by regularly stopping to check this and dealing with anything that has been raised.

Polls/questions/quizzes – Use these throughout the session to encourage interaction. The advantage of Webex Training is that these tools are inbuilt, there is a ‘show of hands’ option and a quiz can be set up in advance of the session. There are many online quiz or audience response tools that could be utlised, things like Nearpod, Mentimeter, Vevox. Kahoot etc.

Online whiteboard – This is a great way to encourage participation in a quick activity by getting participants to write on a whiteboard that you can all see, then discuss the comments made. Again there are many of these available, but a whiteboard feature is integrated with Webex Training. With Google Meet you can use the Jamboard app, even schedule a meeting from this.

Delivery options

Depending on whether you have a small session with a few participants, or a large session with hundreds of people, you’ll want to consider your delivery options.

Meet/inviteFor a session that requires full interaction from your participants send them a joining link or meeting invitation. This can be generated from your chosen video conferencing tool.

Live streamingIf you are potentially delivering a more traditional lecture format online, this could go out to hundreds of people. Provide a live stream link and it will be possible to view the session without ‘participating.’

Record the sessionWebex and Google Meet make it possible to record sessions as do most of the other tools. Links to the recording can be published or made available on an LMS if appropriate.

MuteHaving everyone’s microphone on at the same time might cause issues, especially with a large number of participants. Get everyone to mute their mic and just unmute it when they want to ask a question or get involved. In Webex Training the trainer controls the microphones, so by default everyone can be turned off and the trainer can turn a participant’s mic on when appropriate.

Webcam – As a trainer you don’t always need the webcam to be on. If you want to focus on a demo, presentation, quiz etc. it would be better to have your camera off. It could be turned on again for a question and answer session.

Next steps

Having adapted quickly and moved what we currently deliver from the classroom to online, if we now have a new normal, then we need to consider if what we did in the classroom is actually applicable to online. This article shows there are immediate adjustments that need to be made, but longer term is duplicating a classroom session online the best way to deliver online learning? Maybe authoring tools, videos and other forms of digital creation are needed?

Check out Myport for the Webex and Google Meet articles. LinkedIn Learning has a course on the Webex Training tool, there are also useful learning paths on working and teaching remotely, as well as on the different areas of digital capability.

Credit Image: Photo by Gabriel Benois on Unsplash

Staying Healthy

Lockdown has been in place for around 5 weeks now and in our own way we’re trying to cope and work from home. How are you doing? Remember, don’t be too hard on yourself, you’re doing the best you can in unusual circumstances.  

Right at the beginning of the pandemic the Technology Enhanced Learning (TEL) team put together some tips on working from home.  Marie’s blog post ‘Are you ready to work from home? – Tips from TEL’ was published on the 23rd March. If you haven’t read it yet, grab a drink and have a read -there could be some advice here which might just help you! Also in this blog are the links to the eLearning Tools Site which features useful resources and information on working from home, particularly teaching remotely for staff at the University of Portsmouth. 

Whether you’re a student or a member of staff, staying inside and staying healthy is everyones’ main priority at the moment. Many students are probably used to shutting themselves off for hours while they work on their latest assignment or revise for an exam. However, for a lot of people this is the first time they’ve had to work from home, life as they know it has certainly changed. Being able to log onto a device and access work or study materials is only one part of remote working. Having a routine, some physical activity and making sure you take regular screen breaks are just as important for your wellbeing.

Get Dressed

How many of you thought it’d be great just to lay around all day chilling out in your pjs and laying on the settee, whilst working on your laptop? By keeping to your normal morning routine of getting dressed, making breakfast etc, these activities all help your mind to adjust from sleep-mode to work-mode. I’ll be honest I’m not wearing the same clothes I’d wear for work, but what I am wearing are the clothes I exercise in. This is so that when I have a break, I can jump on my exercise bike, no excuses. 

Move 

For those of you with a smartwatch you’ll be familiar with a buzz on your wrist 10 minutes before the hour if you haven’t got around to walking 250 steps.  Don’t ignore the buzz, it serves two purposes. The first, is you need a screen break, but don’t go from your screen to another kind of screen, like your mobile. The second reason is for some activity: get up and move around, pop along to the kitchen and grab yourself a drink (water is good to keep you hydrated) or check on the rest of your family. If you don’t have a smartwatch, set the alarm on your mobile.  

Lunch Break

Whilst working at home it’s easy to forget about your lunch break, don’t!!  More than anything it’s especially important at the moment, it’s time for you to step away from the computer/laptop. Now’s the opportunity to take a walk around the block, get some fresh air or log onto Facebook and follow one of the UoP Sports live sessions. Try to do some kind of activity. Maybe spend time with your family or if you have a garden and it’s dry, take your lunch outside and have a picnic!

Log OffChild playing on the living room floor whilst a lady's faded in the background looking at a laptop

It’s important to maintain a good work-life balance, so after working on and off for eight hours (remember to take short breaks often, and long breaks, less often) or so, log off.  When working from home it’s easy to ignore the separation between professional and personal time, don’t! If you’re lucky and you have a separate room as an office, log off and close the door behind you.  If, like me you’re sitting at your dining room table, log off and put your laptop away. Remember, your home “office” is also your personal space, a place for relaxing and recharging your batteries.

21 Day Self-Care Challenge

The challenge may have started already, but you can start your 21 days at any time.The aim is to help to increase our own self-care with simple tools, strategies and personal challenges to get us through this difficult time. Small changes can have such a huge impact, to your wellbeing. Read more about the challenge in the Isolation Motivation – are you up for the challenge? blog post. Then let us know in the comments box which two things you’re going to drop and the two you’re going to take up.

Positive Pictures from TEL

If you have a minute or two go to our Instagram account #telportsmouth and here you’ll find that we’ve been sharing with our audience some great positive photos taken by members of the TEL Team whilst they’ve been out and about on their daily exercise. Enjoy!

For a more concise interpretation of working from home please refer to Marie Kendall-Waters blog post: Are you ready to work from home? Tips from TEL.

Areas covered in the blog post are:

  1. Create a dedicated work space
  2. Use to-do lists
  3. Learn to deal with distractions
  4. Take regular breaks
  5. Don’t lose touch with your colleagues
  6. Make sure to drink and eat
  7. Make working comfortable
  8. Deal with being disconnected
  9. Don’t be hard on yourself

For regular updates and tips for working at home following us on Instagram #telportsmouth and/or on our Twitter account @TelPortsmouth

Credit image: Photo by Charles Deluvio on Unsplash and Photo by Emma Matthews Digital Content Production on Unsplash

Introduction for Tel Tales

Hello!

My name is Jo Fairwood and at the start of January 2020 I joined the Technology Enhanced Learning team as an Online Course Developer, on a one year secondment. I previously worked for the Institute of Criminal Justice Studies (ICJS) as a Student and Academic Administrator. I started there a long time ago, back in 2006, so I felt it was time for a change.

My role as Student and Academic Administrator was not a traditional one. As technology developed so did my role and so did my passion for technology. I was responsible for harnessing new technologies to engage and enthuse our undergraduate distance learning students. When I first started working in ICJS everything was paper-based and posted out to our students. Over the years I developed new ways of bringing the courses fully online so that the students receive the best experience possible, wherever they were located in the world. This included broadcasting a day’s worth of live and pre-recorded sessions to them in what we called Virtual Study Days. They’re a bit like ‘This Morning’ but with our own ‘Holly’. Sadly we didn’t have time for a fashion tips session!

As you can probably tell I’m into filming, film editing and all that goes with film production. I like being creative when it comes to multimedia and I relish the opportunity to try new technologies that help with this. I think communication is important so I really like using social media for engaging with students and the wider community, and I also enjoy sharing best practice with colleagues and collaborating with colleagues around the University.

In my spare time I play tenor saxophone in two function bands and I like keeping active, so I play a lot of sports including squash, football, golf and netball. I’m also a huge football fan, in particular, a Watford FC fan (I’m originally from Watford) but I’ll watch any football match over anything else if it’s an option. I’m currently listening to a hilarious podcast called That Peter Crouch Podcast. I recommend it to all football and non-football fans!

Anyway, enough about me. All that’s left to say is that I’m thoroughly looking forward to getting stuck in with the TEL team and working on new, exciting projects over the coming year.

Twitter @jofairwood

Jo is based in Mercantile House with the eLearning Support (TEL) team .

Welcome to the team, Jo!

Using animated videos to engage learners

Sometimes we have a subject that we want to get across that can be tricky to make interesting. Giving students (or indeed anyone) some text, audio or PowerPoint slides can often mean that interest in the subject matter is quickly lost and information is not properly taken in. Studies have shown that students tend to find information in the form of videos far easier to absorb, and when this comes in the form of a snappy, animated video it instantly becomes dynamic and engaging.

As we know, hiring a videographer is an expensive and time consuming business, so I decided to look for a viable alternative. Previously, I have used a variety of online animation tools, that although they were easy to use and, most importantly, free, I felt that we could do better. I wanted to find a tool that was not only cost effective, but could easily create a professional looking video. I had a look in my mind already as to the type of animation tool I was looking for, I wanted these videos to look contemporary and fun so that we could apply the tool to a variety of subjects and engage viewers of different backgrounds, and levels of study. I didn’t want to disengage a viewer immediately by having a video look too ‘cartoony’. Eventually, I came across Vyond.

What is Vyond?

Vyond (previously known as GoAnimate) is a cloud based video platform that anyone can use to create visually engaging, animated videos. Vyond provides the user with thousands of pre-made templates and props royalty free-music and characters which you can use to create dynamic content that keeps your viewers attention. 

How can using Vyond help me?

As I mentioned earlier, studies have shown that using a short, animated videos can increase students in higher education capability of understanding difficult subject matter, whilst staying engaged with the content provided. Vyond provides many different tools to assist you with making a fantastic looking video, whether it be purely for information or to get a particular subject matter across.

  • Resources – Use Vyond’s asset bank of thousands of pre-made props, templates and characters to enrich your video.
  • Animation – You can animate pretty much everything in Vyond, to the way a character looks, to how a slide exits the scene. It all comes down to your creativity!
  • Adding a voice – Upload an audio file that you have recorded to either add a voiceover or character dialogue. If you give a character a voice, you can also have the character lip sync to the track!
  • Music and sound effects – Vyond offers lots of royalty-free music and sound effects for you to use, but you can still upload your own if you wish.
  • Exporting and sharing – Once you’re ready to share your video, you can either download it and upload it somwhere (for instance YouTube), embed it or simply use the shareable link provided.

Tips for making a great video

Creating a video with Vyond is easy (honestly!), but you still need to put some thought into your project. Here are three tips to get you started…

  1. Start off by creating a storyboard – You should already have a relatively good idea of what you want your video to look like and the message you need to get across. Start off by putting those ideas down on paper, either by brainstorming or making a storyboard. 
  2. Try and keep videos no longer than 5 minutes – Viewers are more likely to retain information when videos are short and concise. The perfect time has been shown to be no longer than 2 minutes, however if you need a bit longer then try not to go over 5 minutes! This can be tricky, but it’s also where step one comes in handy, so you can plan your video and make it more concise.
  3. Take the time to record your narrative – Creating a colourful, animated video means that trying to provide dialogue via on screen text can be really distracting and overwhelming. Of course we need to include captions for accessibility, but try and take the time to record your script and then add text only at key points of the video.

Here’s one I made earlier! 

I made the below video for our TEL advent calendar to showcase what Vyond can do, so take a look!

How can I try it out?

Anyone can sign up for a two week trial via Vyond’s website and try it out themselves. After that you will be required to purchase a license. You can find out more about the packages available on Vyond’s site

Already using Vyond or something similar – let us know! 

We would love to hear from you if you are already using Vyond or a similar tool to create animations. You can feedback to us in the comment box below.

 

Image credit: Photo created using character templates within Vyond’s asset bank – https://www.vyond.com/

Education 4.0

On 5 February a group of us met with representatives from Jisc. The main focus of the meeting was to discuss the Jisc Digital Insights service (which allows institutions to better understand the digital experience of staff and students) and the Jisc Discoverer service (which allows staff and students to reflect on their digital capability and, where necessary, access relevant support material). Future blog posts will talk more about how to access these services. In this post, I’d like to reflect briefly on a comment made during the meeting by Stuart Masters, Jisc’s Chief Technology Officer. Steve mentioned that one important focus for him, and for Jisc as an organisation, is to understand what “Education 4.0” might look like.    

You will probably have heard of the phrase “Industry 4.0” – or the closely related phrase “Fourth Industrial Revolution”. This idea refers to a gathering of emerging technologies – AI, biotechnology, cloud computing, internet of things, nanotechnology, quantum computing, robotics, 3D printing, 5G wireless – that blur the distinction between the physical, digital and biological. (For reference, the First Industrial Revolution occurred in the 18th/19th centuries and involved the development of the iron and textile industries, plus steam power; society began to shift from rural to urban, agrarian to industrial. The Second Industrial Revolution is often dated 1870–1914, and saw the creation of new industries – oil, steel, electricity – and the rise of mass production. The Third Industrial Revolution – the change from analog to digital devices – began in the 1980s and we are still living through its consequences.) Some of you, no doubt, will feel there is an element of hype to the phrase “Industry 4.0”; after all, how many times has “the next big thing” turned out to be an unusable piece of kit that people use briefly then throw away once the novelty has worn off? This time, though, there really are indications that this fusion of new technological developments – the Fourth Industrial Revolution – will alter society and the world of work.

If that is the case, how should universities respond? Jisc’s suggestion is that, in order to prepare students for a world transformed by Industry 4.0, we need to be thinking about Education 4.0. That’s fine – but what should Education 4.0 look like?

In a recent blog post on this subject, Sarah Davies of Jisc looked at some tentative steps towards Education 4.0 being taken by institutions. Ensuring that students have strong digital capabilities will of course be important (and, as mentioned above, a future post will discuss work taking place here at Portsmouth in this area) but Sarah also mentioned the importance of:

  • rethinking staff and student roles;
  • reimagining learning environments;
  • giving students the opportunity to create and communicate knowledge; and
  • focusing on student wellbeing.

These are all topics that we might well want to consider in Education 4.0, but Sarah also posts a link to a presentation by Martin Hamilton (Jisc’s resident futurist) to the Education Select Committee Inquiry on Industry 4.0. In that presentation, Martin pointed out that 33% of Key Stage Two pupils fail to meet expected standards of literacy and numeracy; 66% of secondary schools have inadequate digital infrastructure. Delivering Education 4.0 will be made even harder if we can’t even get the basics right.

It’s an interesting question, though. What do you think Education 4.0 should look like?  

Feature image title: Industry_4.0.png by Christoph Roser is licensed under CC BY2.0

 

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