Adventures in Technology Enhanced Learning @ UoP

Tag: online

RIDE 2023 – Sustaining Innovation: Research and Practice

The Centre for Online and Distance Education (CODE) is a University of London initiative focusing on research, training, capacity building, and strategy and policy development to support innovation in online and distance education. On 28 and 29 March 2023, CODE held its 17th annual conference – a hybrid in-person and online event – on Research in Distance Education (RIDE). The theme of RIDE 2023 was sustaining innovation and sustainable practices.

Here are a half-dozen of my personal highlights and takeaways from the conference:

Photo of the outside of Senate House in London. A grey imposing Art Deco building.

Senate House London

  1. In-person conferences are better than virtual conferences. Last week I met someone from my undergraduate days, a person I hadn’t seen in four decades. And I caught up with a colleague from the early days of the TEL team, who is now working in London. (It’s remarkable how many Portsmouth EdTech people seem to have ended up in London!) It was great to reminisce and to hear what is new. These interactions I guess might have happened online, but I doubt it.
  2. Hybrid conferences are hard to get right. The Senate House was constructed in the 1930s, and it is simply not set up to handle a hybrid conference. The organisers did their best to ensure that in-person and online participants enjoyed an equivalent experience, but the limitations of the technology and the physical spaces in the building made it difficult. I can understand why conference organisers want to run hybrid events (and why teachers want to run hybrid lectures) but these are hard things to get right. I have attended many excellent online conferences, and many excellent in-person conferences, but I cannot recall a hybrid event that has ever worked seamlessly.
  3. The sector is continuing to debate and think-through the opportunities and threats posed by generative AI. Professor Mike Sharples, from the OU, delivered an excellent keynote address. He noted that he had given the talk several times recently, and each time he had to update it: developments in this field are currently happening on a weekly basis. (It was also interesting to learn that Mike began research into AI and education during his PhD – about 40 years ago!)
  4. The concentration on sustainability provided an interesting lens through which to view our practice. One session looked at the move from in-person, paper-based exams to online exams. The claim was that this was a much more environmentally friendly approach to distance education. That might be so – but a full accounting was not given of the environmental costs of online. A lot more research is needed.
  5. The University of London Worldwide is experimenting with AI tutors. The intention is not to replace human tutors with AI tutors but to see whether this technology can help provide some elements of a personalised education at scale. They are just at the start of this project – it will be interesting to see how it develops.

Credit Image: Photo by Open Journey

Guest Blogger: Ankur Shah – Are we ready to deliver Online Learning?

Overview

With COVID-19, teaching delivery has had an impact across the higher education sector. With the unknown of lockdown being lifted, higher education across the UK faces a challenge of delivering courses online for the new academic year. This post considers options, suggestions from the University of Portsmouth perspective and identifies how the university can be ready to deliver online teaching.

Challenge

Everyone across the university had to change the way they deliver teaching when the lockdown or closure of university premises was implemented. Academic members have had to not only figure out what technology to use, but have also needed to think about how the technology they use fits in with the pedagogy for their modules.

The second challenge was to think about the implications on  assessments and exams and how they would be conducted online.

There was a requirement to provide essential training or tools to our academic colleagues for delivering teaching online and also a concern over student engagement due to the suspension of face to face teaching.

How did we overcome the challenges?

BAL Staff Help Pages

In order to ensure teaching can be delivered and support can be provided to both staff/students, there was an initiative to design a one stop support page defining all the necessary tools, technology and pedagogical approaches academics can use to deliver their teaching. We directed staff to our faculty support page and also TEL’s elearning tool site. Within our faculty we started email communication everyday highlighting key tools/technology and training guidance to academic members to make this period as smooth as possible for them. 

There was also constant communication with the students on a regular basis to reassure them in this pandemic period. Support teams across the university worked really hard to ensure that staff/students can access the Virtual Learning Environment (VLE) Moodle without any issues.

From an academic perspective there were some very good practices noticed within our faculty in terms of using the technology to integrate with the pedagogy of learning. Recording tools (Camtasia, Screencastify, PowerPoint Recording) were used extensively to create short recordings followed by longer ones for the lecture/seminar – examples can be found on the BAL Good Examples – Modules on Moodle. Video conferencing applications (Webex and Google Meet) were used in high demand to conduct live sessions, record student presentations for assessments, seminars etc.

Looking forward

Being the uncertainty of the country, due to COVID-19, no one knows when face-to-face teaching will resume and there are plans for the university to consider delivering online teaching for the new academic year.

If we look back on how the university approached this before Easter when the lockdown was implemented, we can argue that quite a lot of things were done on the fly such as using Google meet for sessions, recording using Powerpoint recorder if no access to Camtasia or recording software, or finding other tools that are not supported but still did the job in terms of delivering teaching.

However going forward this can’t be the case, for the new academic year if the plan is to deliver online teaching then we need to consider the following…

  1. A robust lecture capture solution with the capability of captioning to ensure recordings are fit from the accessibility side of things as well (this can be beneficial for distance learning and on campus delivery).
  2. Provide essential training to academic members to deliver their teaching smoothly.
  3. Identify the preferred application to deliver live sessions that can integrate easily with Moodle (Webex or Google Meet). 
  4. Implement a standard structure across Moodle pages to keep consistency.
  5. Identify how students engage with the content on Moodle pages (i.e. thinking about specifying time a student might require to complete an activity or read an resource).
  6. With regards to online submissions of coursework, have a standard deadline time across the university.
  7. Consider the communication channel you will use with the students (emails, forums on Moodle, video chat etc.).
  8. Think about how attendance can be monitored during the interim period of online teaching.
  9. Ensure all the materials uploaded on Moodle pages are easily accessible for the students.

Conclusion

Based on the consideration made above and also from experience, the university needs to take action on this rapidly, as there is less time to act on the changes mentioned above. Once the academic year starts, students attending, whether on or off campus, will have expectations to get value for their money. There is also a potential expectation on a lecturer to design their materials fit for online, so stating the requirements to them as early as possible could prove beneficial.

Ankur Shah

Ankuh working remotely.

Credit image: Photo by https://pixabay.com/illustrations/online-library-education-book-4091231/

Online Exams in Moodle

We’ll start to see a lot of online Moodle exams from Monday 29th April.

At this time of year a lot of time is dedicated to preparing for the formal exam weeks to begin. Academics and Online Course Developers are creating questions and testing exam quizzes. The TEL team are testing the Moodle infrastructure and exam reporting, and working with IS to ensure we have enough server resources at key times during the exam period. This year the formal examination weeks will run from Monday 13th May 2019 through to Friday 7th June 2019. It’s worth making a note in your diary about these dates but as I’ll highlight in this blog post, you’ll probably want to set these dates to start from Monday 29th April.

What constitutes an online Moodle exam?

We encourage staff to tag Moodle-based exams with the ‘exam-official’ tag and set appropriate dates. This information, along with data provided by Online Courses Developers, helps us build a picture of the when exams are happening. It means we can spot ‘pinch points’, times where we expect a lot of concurrent exam attempts, which could represent a need for more server resources to be made available. In short if you don’t tag your assessments we’ll find it difficult to guarantee a seamless exam experience for your students.

Tagging also means you can run your online exams in one of our supported secure exam browser environments (Safe Exam Browser, FAQs available here or Chromebooks in secure exam mode). This means students can’t easily access other websites during their exam and makes invigilation a lot easier.

How many online exam attempts were there last year?

During the official exam period last year (13.05.2018–07.06.2018) there were 5426 exams attempts that we all helped support. However, this figure isn’t the full picture. In the two week preceding the exam period 2737 official online exam attempts took place. That’s quite a staggering number of exam attempts happening outside of the time-frame that staff are focussed on supporting and something we should all be mindful of this year. Monday April 29th is the start date for your diaries.

Exams change freeze

IS and TEL enforce a number of Moodle change freezes throughout the academic year. These are periods when no updates can be made to Moodle. We have one in place during the exam period to ensure changes don’t inadvertently interrupt exams. The exam change freeze this year will run from Monday 29th April through to Friday 7th June (inclusive).

How do we monitor exams are going well?

The TEL team gather data from a number of sources to help monitor what’s happening through the exam period. We combine it into a real-time dashboard of where exams are happening and how Moodle is performing. You can see a picture below from last year.

Exam Analytics Dashboard

We rely on support from a number of sources to produce this dashboard. Lead Online Course Developers have their finger on the pulse of when exams will happen and any last minute amendments. In the very near future we’ll be asking again for your help to populate a spreadsheet with the exams you know about. We combine this information with data from student records, which is thorough but lacks local knowledge. We also use Google Analytics, Moodle database and server infrastructure reporting to keep an eye on how our systems our performing. This combined data is extremely useful at spotting pinch points and monitoring how things are running but it’s not as effective as people in faculties such as exam invigilators and online course developers ensuring all is running well and reporting to elearn@port.ac.uk any issues that are encountered.

A new exam theme for Moodle

It’s worth mentioning at this point that we’re close to final testing of an updated version of the Moodle exam theme. This is a stripped down version of our theme intended for use in exams. We’ll provide more information on this in the next few weeks. It will look very similar to the existing exam theme but will be a bit closer to our regular theme in terms of question layout and styles.

Thank You

We just wanted to say a big thank you to everyone involved in making sure the exam period goes well. It’s very much a big team effort and all the work we put in ensures students get as stress-free an experience as possible. I’m sure they appreciate it, I know that the team in TEL certainly do.

If you have any questions about online exams, please get in touch at elearn@port.ac.uk

 

Thank You Image

Image credits: Photo by Lip on Unsplash

MOOC Experience

Encouraged to enrol on a MOOC, and then write about my experience, I decided I had better first find out some information on what MOOC stands for and what a MOOC is. For those of you unfamiliar with this turn of phase, MOOC stands for a ‘massive open online course’ – originally designed to make distance learning available to the masses, where courses were intended to be free of charge.

So after doing an initial internet search on MOOCs and finding searches advertising ‘Free Online Courses’ – great I thought, free courses, I want to know more. So I searched Wikipedia where I read about background information and discovered how MOOCs have increased with popularity since 2012. MOOCs main appeal was that its online courses could have unlimited participations with open access via the web.

Although each MOOC has its own unique structure and style, I discovered that students on a MOOC were to learn from each other, by sharing knowledge through discussion and experiences.

Interestingly, there are two types of MOOCs: ‘xMOOC – Focuses on scalability’ and ‘cMOOC – Focuses on community and connections’ (illustrated in the image).

George Siemens (2013), co-creator of the first cMOOC, reported that they were‘based on the idea that learning happens within a network, where learners use digital platforms such as blogs, wikis, social media platforms to make connections with content, learning communities and other learners to create and construct knowledge.’ Whilst xMOOC are based on a more traditional classroom structure with a lecturer in control of the learning process, along with quizzes and assignments to monitor student learning.

So after researching MOOCs I decided to register with FutureLearn – a provider of free online courses. I found creating an account and choosing a course was nice and easy. I decided I would start off with a short course and chose one that said it was two hours a week for two weeks – short and sweet, I thought.

Disappointingly, a few days into my free online course, I received an email from FutureLearn stating that I would need to upgrade, at a cost, to experience the full range of benefits the course offers. The upgrade would costs between £24 and £69 – the actual price would not appear until I had almost completed the course.

During the first week of the course I felt like I spent longer than the recommended 2hrs per week working through course content and exercises – perhaps this was just because this method of study was a new experience to me. I enjoyed participating in online discussions, however, I would of liked to see more discussion from other participants, this could of been an idea time for the ‘lecturer’ to encourage train of thought and direct should the discussion stray off course.

Due to illness I was unable to participate in the second consecutive week of my course. Although I hadn’t upgraded I knew I still had access to course materials for another 14 days after the course had finished – if, however, I had upgraded I would have had unlimited access to course content for as long as the course exists in FutureLearn.

I successfully worked my way through the second week content until I reached the assessment section which was titled ‘Assess your Understanding – Test’.  If I wanted to take this test and receive a Certificate of Achievement I would have to pay £39, this I didn’t want to do. The last step of my course introduced the next course in the series, asked me to complete a questionnaire and showed a promotional video on the University of Leeds.

Did I enjoy the course, did I learn anything from it and would I do another?

The course covered managing identity online, the objective was to consider our online presence and how what people say online can have major implications on people’s real lives. We looked at defining and applying a personal code of practice for online communication, history of glossaries and enhancing our online identities using social media tools.

Would I do another course? Yes, I’d probably do another one in this series. I did enjoy the course and have put some of the practical skills into use, I’ve tried to tidy up what can be found if you searched my name and in doing so found it’s not so easy to remove everything.  On social media I’ve changed quite a few settings so I don’t receive so much unwanted advertisement and I’ve put security steps into place so that other people cannot see information on my Facebook page, should they type my name in the search box. One of the setting I’ve put in place is, if other people want to upload photos onto my page instead of happening automatically, I now receive notification and have to give permission, however, this doesn’t stop the photos appearing on their page.

On a more critical note, I did feel that, perhaps due to the shortness of the course, there was a real lack of discussion from other participants and a lack of presence from the online course leader to encourage direction and dialogue. I never did know if my contribution to the course was correct or not.  My main disappointment was, if I wanted to complete the course and receive a certificate then I would have to pay for it… so the course wasn’t entirely free!

References

MOOC poster (March, 2013). What is the media & cultural studies of the MOOC?Retrieved from:
http://blog.commarts.wisc.edu/wp-content/uploads/2013/03/MOOCbetterwordbubble.png (Assessed: 11th April 2017)

Massive open online course (n.d.). Wikipedia. Retrieved March 30, 2017 from:  https://en.wikipedia.org/wiki/Massive_open_online_course

Mathieu Plourde (2013). MOOC poster (by licensed CC-BY on Flickr). Retrieved from: https://www.flickr.com/photos/mathplourde/8620174342/ (Accessed: 29th March 2017)

Touro College Online Education for Higher Ed (August 2013). What is the Difference Between xMOOCs and cMOOCs? Retrieved from: http://blogs.onlineeducation.touro.edu/distinguishing-between-cmoocs-and-xmoocs/ (Accessed: 30 March, 2017)

Siemens, G. (2012). MOOCs are really a platform. Retrieved from:  http://www.elearnspace.org/blog/2012/07/25/moocs-are-really-a-platform/ 

Please Note: the www.elearnspace.org link is being update and is inactive at the moment.

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